Morimoto Lighting Reviews 

I recieved my lights in a resonable time, and they have been good so far. However, they didn't put any stickers in the box. I actually called their help desk and asked why, and they told me there should have been stickers in the box but if not they would send me some. The guy on the help desk seemed annoyed I was even asking for stickers. That was almost a month ago and still nothing, other than someone from their corporate office asking why I gave them such a low rating just for no stickers. I'll tell you why, because I'm putting over $100k into my Tundra build and I am making this collage of vendors part of the truck, so it matters to me. I just spent over $1,000 on headlights, yeah, headlights, and you would think the least they could do would to add a couple of stickers. Some of the other companies I've used have actually sent banners, like Eibach and Method, along with their stickers. But Morimoto sends nothing. The lights are fine, but the customer engagement isn't.

Great company. Stood by there warrranty and took care of me. Highly recommend morimoto lights. Look better and cost better.

Great product and customer service is outstanding.. warranty is wonderful…!!! What else is there to mention ?

I have a 2022 F250 with Morimoto headlights taillights and grille . Very happy with the quality and customer service has been outstanding..

The plate light kit is nice but you need to include gaskets as the oem are degraded and only come with a new assembly.

Exceptional people, and outstanding lights! 10/10 every time!

Great customer service and quick response! They need better videos on installation of the parts that come with the XB EVO headlights. A how to on everything that's in the box for the your truck.

Started using Morimoto LEDs and HID after trialing other brands. The lighting quality is just far superior with Morimoto products.

I had purchased a pair of smoked out led tail lights some time ago along with the tail light backup LED. The tail light LED lights went defective. I wrote them and asked about if there was any warranty prior to me purchasing another unit. They sent me a replacement, I sent the defective unit back to them. Easy peasy. Excellent customer service. Thanks for making it an easy warranty claim.

Why can’t I give 10 stars? Can I see how happy I am with my lights 2015 Toyota or 4runner are five had aftermarket lights with HED ballast and lights for both high and low beam kept having the ballast go out every couple years or spending hundred to get them fixed always wanted to go to the Murray Moto, but never wanted to pull the trigger on the price tag finally did and I cannot be happier. Installation with a was a breeze. Everything was plugged in play. My only thing that I do not a fan of is that I can’t turn off my lights for some reason. The daytime running lights are always on even in the off position has something to do with the fuse being directed into the fuse box, but even then I’m not complaining the lights are so good.

Great headlights and fog lights. Easy install and great fit!

Bought some headlight sealant but havent actually used it yet, looks like a good product though.

I reported previously the issue(s) I had with the taillights for my truck. Shannon (customer service manager) reached out to me and we were able to resolve the issue. I can’t say enough about Shannon. She was a pleasure to work with and cares about the company’s client and reputation. Thanks Shannon!

I purchased a Set of Morimoto XB headlights in August 18 2022 and I was having an problem with the the Led's going out also the coating on the headlights lenses were flaking/chipping and discoloring. Reached out to MoriMoto and they worked with me 100% and sent me a replacement pair on November 21st 2024. As i was very happy considering they are like 2k for a set of headlights. Now I am having same problem with the coating on the headligts cracking and looks like hell so Once again I reach out with pictures and I get this Back from them.

Morimoto
To: me
·
Wed, Aug 26 at 3:47 PM
Message Body
Hi there,

The warranty coverage is based on the original purchase date and does not restart or extend when a replacement is provided. Since the headlights were originally purchased in February 2021, the warranty had expired in February 2026, so unfortunately, we are unable to provide a warranty replacement. I do apologize for the situation and any inconvenience caused. The only option that we are able to offer is a discount on a new set of headlights. Please let me know if you have any further questions,
Brianna @ Support

So before purchasing these headlights for 2k keep this in mind as I am very upset with this now. Also i drive the truck about 6-7000 miles a year if that so its hard to say its wear and tear. The healights were MoriMoto XB headlights for a Ford F250 Superduty. Thanks and hope noone else has this problem.

UPDATE. I originally posted a 1 star review because I had a bad experience with the headlights and the communication with the sales/troubleshooting team that resulted in me returning the product. I received a phone call yesterday from a manager that wanted to personally talk to me and apologize for the experience. He explained some things and got to hear my side as well. Best customer service I have received in a long time! I have come to the conclusion that I just got a bad set and should try again in the future as they are baddest looking lights on the planet. Thanks Anthony for taking the time to call me.

They supplied us with tail lights for a Ferrari F430 , they were beautiful!!

We had trouble with the adapters and once we let them now they very quickly supplied us with new adapters, free of charge!

Their customer service is superb, and we would recommend them to anyone else, despite being half way across the globe.

Marcello
Sales & Administrative Assistant
Prestige Marques
prestigemarques.co.za

Great product. Great customer service

I purchased the Morimoto smoked tail lights for my GR Supra. They were back ordered but was pleasantly surprised to receive them 3 weeks early! Their communication around shipping times was stellar and they answered all my questions quickly. I absolutely LOVE these taillights! Thank you Marimoto! Highly recommend!

I have both the Morimoto headlights and taillights, easy to install, look great and made my corvette look more sporty and the lights are very bright. Very satisfied