MorningSave Reviews 2,253

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 467 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The company's response time is frequently noted as quick and efficient, with issues often resolved immediately. However, some people were dissatisfied with the products, mentioning that items did not perform as advertised, arrived damaged, or stopped working shortly after purchase. A few customers also experienced issues with their orders, such as receiving incorrect items or not receiving merchandise in a timely manner, and some reported poor communication from the company regarding these issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for their... See more

Product

Users describe ambiguous interactions with product. Many customers report receiving defective, damaged, or... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the quick communication,... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight prompt and... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express satisfaction, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Caitlin for your exceptional service. I had issues with an item get installed on my phone. I thought of troubleshoot the issue by watching YouTube videos and nothing helped to resolve. Fin... See more

Company replied

Rated 5 out of 5 stars

I am not usually an impulse buyer, but the Blendjet2 shown on MorningSave for $12 each & 25% larger capacity, seemed too good to pass up. So I bought 3, intending on using some or all as Xmas gifts. S... See more

Company replied

Rated 5 out of 5 stars

As a MorningSave customer, I've rarely had a problem. But when I did, their staff, mainly Jessica, took care of it for me without any issue. I recommend shopping at MorningSave, great bargains and h... See more

Company replied

Rated 5 out of 5 stars

I had a general question regarding the MorningSave site. Response time estimate was, I THINK, within 1 business day. Jessica got back to me with an answer within 2 hours!!! Easy Peasy - - THANK YOU JE... See more

Company replied


Company details

  1. Discount Store

Written by the company

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Jessica was very helpful and very…

Jessica was very helpful and very prompt in answering my email and resolving my issue.

April 8, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

We are delighted to hear that your experience with our customer service was prompt. Thank you for your review.

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Rated 5 out of 5 stars

Jessica wasvery helpful.

Jessica communicated in a friendly and service oriented manner. She offered a plan for resolution and followed through. Thank you !!!

April 2, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

That's wonderful! Thank you so much for your review.

Rated 5 out of 5 stars

Fast response and helpful

Thank you Jessica for such a fast response to my request. You cleared up my issue and I'm totally happy with my product.

April 1, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you so much!

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Rated 5 out of 5 stars

Samantha was very kind and quick to…

Samantha was very kind and quick to reply to my messages. I appreciate her. She knows her job and she didn’t make a no verdict Sound too harsh. thank you Samantha first time buying from MorningSave, I will purchase again.

April 1, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you so much!

Rated 1 out of 5 stars

MorningSave is a scam operation

MorningSave is a scam operation. To me, they delivered the damaged non-working used goods. Then they refused to facilitate the return. Their customer service claimed that I have to pay for the return shipment of the damaged goods because they are an "e-commerse company." I will be recovering my money from them through a credit card chargeback. Avoid them by all means.
In its recent response,
Morningsave is lying by claiming that they approved my return. They are not disclosing that after their flat-out denial of return, they eventually stated that the return is possible only if I pay for it, because they are an "e-commerce company." That is, they want return of their damaged goods at my expense. They are making me responsible for the fact that they sent their goods in damaged condition. This constitutes yet another denial of the return, contravening their posted return policies.
They are constantly machinating and lying.
This is the reason for my declination to send them any pictures. The pictures would not show that the item is not working and the parts are missing. They understand it well. and need the pictures only to further substantiate their denial of return. They refused to provide any pictures proving that they sent the goods undamaged. Furthermore, their return policy does not mention any pictures. They need no pictures to issue a prepaid return label, get back the damaged goods and do all the "investigations" they want at their location.
MorningSave is a very sophisticated, highly deceptive scam.

March 31, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Hello,

I see that we responded to all your messages sent to our team.

The customer has refused to provide photos of the item they received to help us investigate their issue.

We approved a return for this customer.

Rated 5 out of 5 stars

Customer Support/Caitlin/Morning Save

I dealt with Caitlin who was very prompt in her reply and her response to correct the problem. Her remedy was very satisfactory with me. It reinforced my faith in buying from MorningSave.

Jerry Hansen

March 30, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for this wonderful review.

Rated 5 out of 5 stars

My order of a 4 pack of women’s shirts…

My order of a 4 pack of women’s shirts arrived with only 3 shirts. I reached out to MorningSave via the website to get it corrected and Caitlin responded to me very quickly. She investigated the issue and emailed me in a timely manner and let me know the missing shirt was not available and in the same email told me that she had already credited me for the cost of the shirt. Caitlin was awesome in getting to what the problem was and then immediately refunding me when the product was not available any longer.

March 27, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for this wonderful review, Linda. We are so glad to have been able to resolve your issue.

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Rated 1 out of 5 stars

It’s hard to return stuff and then you…

It’s hard to return stuff and then you have to pay for the return won’t be shopping here anymore

March 20, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Hi Dorothy, I was able to review your communication logs with our support team. While we do allow returns on most items and in most cases the customer is responsible for arranging the return shipping based on our return policy, we do have a strict hygiene policy on returns, as well. It looks like our agent was able to make an exception for your return and allowed you to return an item and provided you with a full refund even before we received this return back. I do apologize for any misunderstanding regarding our return policy on items that pose a hygiene issue, luckily we were able to get this one sorted out for you. Please feel free to reach out to use with any further questions or assistance.

Rated 5 out of 5 stars

There was an issue with the delivery of my order.

There was an issue with the delivery of my order. My suspicion is that it was delivered to the wrong address. Even though a few weeks have passed, Jessica refunded the cost. That was really a pleasant surprise that I was not expecting.
I will definitely continue doing business with MorningSave.

February 3, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for your review. We are happy to hear that your missing package issue was resolved.

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Rated 5 out of 5 stars

Braclet

I had a problem with a bracket they took care of it immediately,third time ordering has always been a pleasant experience.

March 24, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for sharing, Michael. We are so glad that you always have a pleasant experience with our team.

Rated 5 out of 5 stars

Jessica was absolutely awesome with…

Jessica was absolutely awesome with helping me . I give her as many stars as I can

March 25, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

We love this! We are so glad Jessica was able to provide you with a great experience. Thank you!

Rated 5 out of 5 stars

I always order from morning save

I always order from morning save. Great quality and great prices. for the first time I got the wrong item and less than 24 hours later the correct item was shipped. Jessica was prompt and professional with reply to my email and solving my issue.

March 23, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for your review, Jodel! Happy shopping :)

Rated 5 out of 5 stars

Excellent service

Excellent service, corrected a mistake right away. Could not ask for a better experience when something goes wrong!!

March 18, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you, Alyssa. We are so thankful for you leaving a review for our team.

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Rated 5 out of 5 stars

Tell were very helpful and answered in…

Tell were very helpful and answered in a timely matter! They were able to accommodate my request and they were very friendly throughout the process! I would definitely buy from them again!

March 19, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

Thank you for your review, Cindy. We are happy to hear that you were assisted quickly. :)

Rated 4 out of 5 stars

Even though my shaver did not come…

Even though my shaver did not come complete with all the tools I was able to contact the company and they’re sending me a new one. They did respond immediately. That is refreshing.

March 6, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

So happy that we could help the situation, Vicky. Please let us know if you run into any troubles with the replacement. Thank you for the review.

Rated 5 out of 5 stars

When my order was delayed due to an…

When my order was delayed due to an incorrect address, Samantha was right there with me from beginning until the order was delivered, by giving me updates along the way. Very professional,

March 19, 2026
Unprompted review
MorningSave logo

Reply from MorningSave

We are pleased to know that your experience with our support team member, Samantha was professional and productive. Thank you for sharing.

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