Mortgage Decisions Reviews 642

I can’t thank Mortgage Decisions enough for making my dream a reality of being a house owner. It all started when me and partner wanted to buy a house beginning of the year but this dream was very gloomy as my partner credit score was poor. The previous mortgage advisor couldn’t secure a loan from Barclays for us and the loan that he got , the interest rate was very high.We decided to put it on hold till my wife’s credit score improved. In August I phone charter letting agent and they booked a face to face meeting with Joseph the incredible mortgage advisor. This meeting was not to get a mortgage but just an advice on how to get my wife credit improved. Joseph told me that I could take the mortgage solely in my name and later add my wife later. He looked at my payslips and right away started to work so hard to find the best deal for the mortgage. He first got one but wasn’t satisfied with the rate and as a good advisor he kept looking till he later got Barclays with a better interest rate. Even though he is very busy working hard for many clients but he still has got time to speak with me anytime I get hold of him over the phone. He never got fed up with all my questions. He is so lovely and knowledgeable in his area of work. I will recommend Joseph to anyone who wants to get mortgage advice. I also got in contact with Helen who is head of mortgage progression. She is such a lovely lady. Though we haven’t met face to face but I love how prompt she responds to emails and questions. She came into the picture when Joseph got busy and couldn’t answer my calls at the time when I kept calling. She introduced herself and said she works with him and can help anytime Joseph is not available to speak with. She took over from where Joseph left and kept updating me on every stage of the process. She is lovely and good at what she does. On this note I want to say they are both incredible and great in your jobs. Thank you for your great service.

Jasmine & Jon

Have been amazing with us first time buyers very patient and understanding. They walked us through the whole process we felt very safe and trusted them as they was confident in all information given to us.

Thank you 🤩

We cannot thank Simon at Mortgage Decisions enough! Throughout the entire process, from initial conversations through to securing our mortgage, Simon removed all of the pressure and made it so streamline and stress free. We are very grateful and will recommend this service to everyone.

Mark is amazing! He really knows his stuff and made the whole mortgage process super easy to understand. He was always quick to answer my questions and found me a great deal. Highly recommend!

Clear communication, smooth and seamless management of porting my existing mortgage and adding on a further mortgage. Thorough review of the products available on the market and assessment of the impacts of interest rate increases conducted, which aided the decision making process. All completed quickly and efficiently. I can't thank Megan enough! I would definitely use Mortgage Decisions again :)

Megan is a very approachable and honest individual. She will go out of her way to advise you with the best options. When she can, she will follow up to make sure you are getting the best outcome’s and opportunities. I would highly recommend.

I used Mark for my remortgage, the service was professional and easy. I would highly recommend Mortgage Decisions and Mark to anyone who is looking for Mortgage Advice.

Mortgage Decisions have been outstanding from start to finish with our mortgage process.

They consistently went above and beyond. They are very quick to respond, clear in their explanations, and always ready with top guidance.

Thanks to the team, what could have been a daunting process felt smooth and straightforward. I’m truly grateful and would highly recommend them to anyone seeking reliable and supportive mortgage advice

Thanks to Simon RC for remortgaging my property in September. He was able to explain my situation and the options that were open to me and we had secured a new mortgage within a very short timeframe. Great overall experience and I highly recommend their services.

Kevin is a brilliant mortgage advisor. He always gives excellent and balanced advice and works quickly and efficiently to get a mortgage sorted once the terms have been agreed.

We were sent to Mortgage Decisions as part of our shared ownership journey and ended up dealing with Gavin. He took one look at our situation and straight away said we wouldn’t get a mortgage, without even doing a credit check. Luckily, we didn’t just take his word for it. We spoke to two other advisors from other companies who both confirmed we could get a mortgage, and an independent broker managed to sort one out for us within a few weeks.

If we’d listened to Gavin, we’d have missed out on buying our home and probably still be renting now. On top of that, he told us banks don’t do shared ownership mortgages, which we later found out wasn’t true when we spoke to lenders directly.

Overall, the advice we got was completely wrong and could have stopped us from ever buying our home.

Megan did an amazing job advising and guiding me through the entire process of obtaining the right mortgage offer for my house move. Every option was carefully explained and every step of the process clearly communicated. She's been an enormous help in making this entire process easy. Many thanks!

Kevin Hogan managed our case and was very thorough, knowledge and prompt with all of our questions and case work.

Great service from Jon Chalk, I have recommended him to all my friends and family. He has great communication and deals with any issues immediately. Really put my mind at rest and made the whole mortgage process easy from start to finish.

From start to finish I have had a great experience. Mark and Helen were amazing in supporting me through a longer journey than expected in securing my mortgage offer. Helen and Mike went above and beyond during my mortgage application and progression. Great communication and chasing the lender for answers. Overall a fantastic service and I would recommend to others.

Very grateful to Thomas Davies for all his assistance with my mortgage protection. He was very helpful with explaining everything I needed to know, and took his time walking me through the steps. He made a complicated process very easy to understand. Thanks again!

Mark has been very efficient and professional, would highly recommend 😊

We are very grateful to Joseph Lewington, Helen Turton and Tom Gaynor for the outstanding services rendered to us as a first time house buyer with no knowledege on how to navigate the process. Joseph went an extra mile of comparing the market constantly just to make sure he get the best deal for us, you very good in your work, your wide knowledge and expertise is a topnotch.

These wonderful people held our hands and guided us all through the process, ensuring that everything went smoothly and without much stress on us. Tom, I appreciate all your efforts to ensure this become a reality. Helen, we sincerely appreciate you from the depth of our heart for the excellent roles you played. We cannot thank 3 of you enough.
The team are always ready to guide and give absolute information for best client's decision making.
We highly recommend use of their services 100%. Please request for these mentioned names if possible for a beautiful experience.

I had a great experience working with Ahmad and Mike on my mortgage application. They were professional, responsive, and always clear in their explanations, which made the whole process smooth and stress-free. I felt well-supported from start to finish and really appreciate the effort they put in to secure my mortgage offer. Highly recommend their service!

Gavin and his team (Jon and Tatiana) have been absolutely amazing through this whole process helping two first time buyers who knew absolutely nothing about house buying they basically held our hand through every process and made sure we understood everything before proceeding. Honestly couldn’t do it without these guys wishing them all the best for their future and if there is a lever a time to use them again best be sure we will be going back