I’ve used Mortgage Focus twice now, and both times they’ve been excellent. Their communication is clear, and they’re always quick to respond to any questions. Jimmy and Grant really know their stuff... See more
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Review summary
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Andrew and Joanne were really helpful helping us obtain our first ever mortgage. They were great at explaining any bits of the process we didn’t understand and were quick with getting everything proce... See more
Company replied
Joanne and Grant went above and beyond from the very first phone call and made our first time buyer experience really smooth and they couldn’t do enough for us. Grant was very knowledgeable... See more
Company replied
Kieran was so amazing in helping us secure our mortgage offer. He explained everything so clearly and took the time to make sure we understood anything we were unsure of. Also when we required the mo... See more
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Company details
Information provided by various external sources
As part of Mortgage Advice Bureau our team at Mortgage Focus provide mortgage and remortgage quotes most suited to your particular circumstances and needs.
Contact info
United Kingdom
- mortgagefocus.co.uk
4.9
Excellent
145 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Friendly and responsive
Joanne and Andrew have been responsive, friendly and informative throughout the process of buying my first home. I could count on them to reply to my questions quickly with detail. And they would do so with a lot of warmth! This mattered a lot for someone new :)
One point of improvement would be their recommendations. I was able to find a surveyor for about £200 cheaper, and there was an issue with the first conveyancer they recommended (though Andrew made a second recommendation to fix this himself!)
But if you're looking for mortgage brokers, I would recommend MF very highly! And Joanne and Andrew in particular. They have been lovely
June 27, 2025
Unprompted review
Reply from Mortgage Focus
Thank you so much for your kind and thoughtful review Monim! We're absolutely delighted to hear that Joanne and Andrew were able to support you through your first home purchase — it's such an exciting (and sometimes overwhelming!) journey, and we're glad we could make it a bit easier and more reassuring for you.
We really appreciate your feedback on the recommendations as well. While we always aim to provide great options, we're constantly looking for ways to improve, and your comments help us do exactly that. We're pleased Andrew could step in quickly to resolve the conveyancing issue, and we’ll take your note on surveyor pricing on board too.
Thanks again for trusting Mortgage Focus — and for your lovely recommendation! Wishing you all the best in your new home 🏡 From all the team @ Mortgage Focus
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Great Service
I had an outstanding experience as they were approachable and incredibly supportive throughout the entire mortgage process. As a first-time buyer, I had a lot of questions and concerns, but every detail was clearly and patiently explained. They also went the extra mile to find the best possible deal tailored to my circumstances.
Their professionalism and prompt communication were truly impressive and thanks to their guidance, the whole process was smooth and stress-free.
June 6, 2025
Unprompted review
Reply from Mortgage Focus
Hi Elizabeth,
Thank you so much for your lovely review! 😊 It truly means a lot to hear that you had such a positive experience, especially as a first-time buyer. We know how many questions can come up during the process, so we’re really pleased we could guide you clearly and supportively throughout.
We’re absolutely delighted that you felt looked after and that we were able to find the right deal for your circumstances. Wishing you all the best in your new home — and remember, we’re always here if you need anything in the future!
All the best from The Mortgage Focus Team 🏡
Joanne and Jimmy have been amazing from…
Joanne and Jimmy have been amazing from start to finish. This is our first house purchase and we had a lot of questions, but they were always on hand to help.
May 21, 2025
Unprompted review
Reply from Mortgage Focus
Thank you so much for your kind words! We're thrilled to hear that Joanne and Jimmy were able to support you throughout your first home purchase — it’s such an exciting milestone! We know how many questions come up along the way, and we're so glad they could be there to guide you every step of the way. Wishing you all the best as you settle into your new home! from all @ Mortgage Focus :)
The team made everything so simple!
The team made everything so simple, from the initial call setup all the way through to the move in date. Special mention to Jimmy and Joanne - great help in making something very complicated very straightforward.
May 2, 2025
Unprompted review
Reply from Mortgage Focus
Thank you for your wonderful review! We’re so pleased to hear that the team, especially Jimmy and Joanne, were able to make the whole process smooth and straightforward for you. Making things simple and stress-free for our clients is exactly what we aim for, so it’s fantastic to know we delivered that for you. Wishing you all the best in your new home — from all of us at Mortgage Focus! 🏠
Incredible service
Andrew was a great help, first meeting told me what he needed from me. Less than a week later mortgage offer sorted. Got full acceptance not that long after. Also thanks to Joanne doing all the background work. Made the mortage process so much easier especially after the mess around we had with the first Mortgage advisor. So glad i used Mortage Focus or we'd have lost the house we have
May 6, 2025
Unprompted review
Reply from Mortgage Focus
Thank you so much for your fantastic review! We’re thrilled to hear that Andrew and Joanne were able to make the mortgage process smooth and stress-free for you — especially after the difficulties you experienced previously. Helping you secure your new home means a lot to all of us here at Mortgage Focus, and we’re so glad we could play a part in making it happen. Wishing you all the best in your new home, and please don’t hesitate to reach out if you need anything in the future!
All the team at Mortgage Focus 🏠
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Brilliant Mortgage brokers
Joanne and Jimmy were so brilliant throughout the whole process. They were always on hand to give advice promptly, and as a first time buyer, I really appreciated their reassurance and clarity with any questions I had. I felt very looked after and would thoroughly recommend.
May 1, 2025
Unprompted review
Reply from Mortgage Focus
Hi Lydia,
Thank you so much for your kind words and for taking the time to leave a review.
We’re so pleased to hear that Joanne and Jimmy were able to support you throughout the process and provide the reassurance you needed as a first-time buyer. It’s great to know you felt looked after – that’s exactly what we strive for with every client.
Wishing you all the best in your new home, and thank you again for recommending us! From all the team @ Mortgage Focus :)
Joanne & Andrew were great the whole…
Joanne & Andrew were great the whole way through the process. Always quick to answer calls and emails and very knowledgeable. Can’t believe it was a free service!
April 15, 2025
Unprompted review
Reply from Mortgage Focus
Thank you so much for your lovely review! We're thrilled to hear that you had a positive experience with Joanne and Andrew – they’ll be delighted to know their support made such a difference.
We're especially glad you found the service helpful and efficient. If you ever need any further assistance, please don’t hesitate to get in touch.
Thanks again for taking the time to share your feedback! from the team @ Mortgage Focus :)
Approachable, great advice, friendly and not pushy.
Joanne and Andrew were really helpful throughout not just the mortgage process, but also answering all of my questions as a first time buyer of a new build. They advised me on all of my mortgage options, and were happy to spend time exploring each option in detail with me. In the end, they'd found the best rate on the market at the moment, and their affiliation with First Mortgage got me a small bump even lower on that rate.
They offered a range of mortgage protection options, but they were informative and not pushy. In fact they were honest about the products they thought I *did not* need which is appreciated.
Recommended!
April 15, 2025
Unprompted review
Reply from Mortgage Focus
Hi George,
Thank you so much for your lovely review! It was an absolute pleasure helping you through the mortgage process and supporting you as a first-time buyer—especially on a new build, which we know can come with its own set of questions!
We're really glad to hear you felt supported and well-informed throughout. Taking the time to explore your options properly is so important, and we're delighted we could help you find such a competitive rate (and that little extra boost through First Mortgage!).
We also really appreciate your kind words about our approach to protection—it means a lot to us that you felt the advice was honest and not pushy. Wishing you all the best in your new home, and please don’t hesitate to reach out if we can help in the future. From The Team @ Mortgage Focus :)
Very Positive Experience
Very positive experience using Mortgage Focus. The process was smooth and straightforward with no hidden fees or pressure.
April 15, 2025
Unprompted review
Reply from Mortgage Focus
Thank you so much for your kind words Jamie ! We're really glad to hear you had a positive experience with Mortgage Focus. It's great to know the process felt smooth and straightforward—that's exactly what we aim for.
We truly appreciate you taking the time to leave a review, and if you ever need anything in the future, we're always here to help! From the Team @ Mortgage Focus :)
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Great company!!!
We have been doing Buisness for a number of years with Joanne and jimmy
And I honestly say they are fantastic they have got Mortgage deals through for us when it did not look likely , always getting us the best possible rate, great response times and this is based on several mortgages would highly recommend after using several firms previously these are way way above the rest! Keep up the good work guys and thanks for all your hard work,
Paul and Claire
March 28, 2025
Unprompted review
Reply from Mortgage Focus
Hi Paul & Claire,
Thank you so much for your kind words and continued trust over the years – it truly means the world to us! We're so glad we've been able to help you secure the best mortgage deals, even in the trickier times. It’s always a pleasure working with you both, and your recommendation is hugely appreciated.
We’ll definitely keep doing our best to stay “way above the rest”! 😊
Thanks again,
Mortgage Focus Team
Great service from start to finish
Great service from start to finish
April 14, 2025
Unprompted review
Reply from Mortgage Focus
Hi Hayley,
Thank you so much for your kind words! We're thrilled to hear you had a great experience from start to finish. It means a lot to us that you took the time to leave a review. If there's anything you need in the future, we're always here to help! The Mortgage Focus Team :)
Great job Andrew and Johanne
Great job Andrew and Johanne, mortgage secured with one new job starter, minimal effort on my part and no stress. Highly recommended
March 26, 2025
Unprompted review
Reply from Mortgage Focus
Thank you so much for your kind words! We're thrilled to hear that Andrew and Joanne made the process smooth and stress-free for you. Securing a mortgage as a new job starter can sometimes be tricky, so we're glad we could take the hassle out of it. We really appreciate the recommendation! from all @ Mortgage Focus :)
Nobody Compares!
This is the second time I've dealt with Jimmy & Joanne at Mortgage Focus. I cannot fault them in any way. They save me money by reminding me when my fixed rate is coming to an end & make sure to find me the best deal available again. Most recently they helped me with a property purchase & again secured a great deal for me (better than what my own bank could offer even though I've been with them for years) all at no cost to me as they get paid by the lender. I've dealt with advisers in the past who will take commission from both!
Thanks again to both of you. I'll be coming back again & again.
April 1, 2025
Unprompted review
Reply from Mortgage Focus
Hi Arfan, Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Jimmy & Joanne at Mortgage Focus. Helping our clients save money and secure the best deals is always our top priority. We truly appreciate your trust in us and look forward to assisting you again in the future! 😊🏡from all @ Mortgage Focus
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Re-mortgaging
The people we dealt with - Joanne and Andrew - were totally professional, understanding of what we wanted to achieve, extremely helpful and always available. The process was very smooth and easy. We will definitely use them again.
March 25, 2025
Unprompted review
Reply from Mortgage Focus
Thank you so much for your kind words Rick! We're thrilled to hear that Joanne and Andrew provided you with a smooth and professional remortgaging experience. Your satisfaction means a lot to us, and we truly appreciate your trust. We look forward to assisting you again in the future! 😊🏡 From all @ Mortgage Focus
Highly recommend for First Time Buyers!
Andrew and Joanne were both friendly, knowledgeable, and responsive throughout the whole process. As a first time buyer they were exactly what I needed to guide me, and I couldn't be happier with the service I received. Highly recommend!
March 11, 2025
Unprompted review
Reply from Mortgage Focus
Thank you so much for your kind words! We're delighted to hear that Andrew and Joanne were able to guide you through your first home purchase with friendly and knowledgeable support. It was our pleasure to assist you, and we truly appreciate your recommendation. Wishing you all the best in your new home! from all @ Mortgage Focus :)
Jimmy and Joanne have been amazing
Jimmy and Joanne have been amazing! Super reliable and knowledgeable they made the whole mortgage process so easy and timely, I couldn’t recommend them more!
March 10, 2025
Unprompted review
Reply from Mortgage Focus
Hi Mihaela, Thank you so much for your kind words! We're delighted to hear that you had a smooth and stress-free experience with us. Jimmy and Joanne take great pride in making the mortgage process as easy as possible. If you ever need anything in the future, we’re always here to help - from all @ Mortgage Focus :)
Really supportive and helpful
Really supportive and helpful. Joanne and Jimmy were patient, listened to our needs and recommended the best product, and supported us with our remortgage from beginning to end. An excellent service
March 6, 2025
Unprompted review
Reply from Mortgage Focus
Thank you for your kind words Nicola ! We're delighted to hear that Joanne and Jimmy provided the support and guidance you needed throughout your remortgage process. Our team always strives to listen carefully and recommend the best solutions for our clients. We truly appreciate your trust in us and look forward to assisting you again in the future! From all @ Mortgage Focus
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Extremely helpful, polite and speedy
Jimmy was so helpful throughout the entire mortgage process. Even when faced with a hiccup or two, Jimmy managed to rectify them and keep us updated throughout the process.
I would highly recommend Mortgage Focus to anyone who is looking to buy at the moment. Excellent, clear, and speedy advice. Not only was Jimmy helpful with the mortgage application, but he helped us right through to finding the best life insurance policies to go alongside the mortgage.
February 14, 2025
Unprompted review
Reply from Mortgage Focus
Hi Hazel, Thank you so much for your kind words! We're delighted to hear that Jimmy was able to guide you smoothly through the mortgage process, even when challenges arose. At Mortgage Focus, we always strive to provide clear, efficient, and supportive advice, so it's great to know that you felt well taken care of. We're also pleased that Jimmy could assist you with your life insurance needs. Wishing you all the best in your new home, and if you ever need anything in the future, we’re here to help you or your friends/family. From all @ Mortgage Focus :)
Absolutely brilliant
Absolutely brilliant, friendly professional service, nothing is too much trouble and they got us a great deal, thank you very much
February 19, 2025
Unprompted review
Reply from Mortgage Focus
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. Providing a friendly, professional, and hassle-free service is always our goal, and we're so pleased we could secure a great deal for you. If you ever need anything in the future, we're always here to help—and for your friends and family too!
Recommended to first time buyers
Joanne and Jimmy made securing a mortgage the least stressful part of purchasing a property. Great team and great communication.
February 1, 2025
Unprompted review
Reply from Mortgage Focus
Hi Kate, Thank you so much for your kind words! We’re thrilled to hear that Joanne and Jimmy were able to make securing your mortgage a smooth and stress-free experience. It was a pleasure working with you, and we’re so happy we could be part of your property journey. If you need any further assistance in the future, don’t hesitate to reach out! From all @ Mortgage Focus :)
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