MortgageIt.co.uk Reviews 

161
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the staff members for being exceptionally helpful, approachable, and consistently available to answer questions at all hours of the day. People deeply appreciate the expert guidance that makes navigating property purchases much smoother and entirely transparent. Clients also noted that the professional advisors successfully manage complex applications while keeping everything straightforward and stress-free. Reviewers are especially satisfied with the remarkably prompt communication, reliable support, and valuable assistance regarding additional arrangements like insurance policies. Many individuals state they would eagerly recommend these brokerage services to family and friends.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that advisors are consistently helpful, professional,... See more

Service

Reviewers mention positive feedback about service, highlighting a smooth, helpful, and stress-free mortgage... See more

Customer service

Consumers find customer service to be positive and deeply supportive throughout their journey. Reviewers... See more

User experience

Customers had positive experiences with user experience, finding the entire process remarkably smooth and... See more

Response time

Clients share positive opinions on response time, noting that inquiries are handled exceptionally fast.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn't Recommend Kevin at Mortgageit highly enough! From start to finish Kevin was extremely helpful in guiding myself through the application of a Mortgage. He's a real genuine, down to earth guy w... See more

Company replied

Rated 5 out of 5 stars

As first-time buyers, we had no idea where to start, but our mortgage advisor Lynsay made everything simple and easy to understand from day one. They were always available to answer our questions, n... See more

Company replied

Rated 5 out of 5 stars

Lynsay is honestly brilliant! So switched on and kept us right at every step, even down to the finer details like insurance and life cover. Couldn’t recommend MortgageIt enough, especially for fir... See more

Company replied

Rated 5 out of 5 stars

Kevin was absolutely brilliant right from our first conversation. Helped me out every step of the way and great communication at all hours. He was even looking up interest rates at 10pm to make sure w... See more

Company replied


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

We offer free mortgage advice that looks at your home buying and remortgage options to find the right deal for you based on your unique set of circumstances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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No recent history of asking for reviews

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4.9

All reviews

(161)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

So glad that we went with MortgageIt…

So glad that we went with MortgageIt for our first-time-buying experience - Lynsay was an absolute superstar throughout the whole process, explained everything clearly and helpfully, and went out of her way to chase things along with the various parties involved.

Since we hadn't purchased property before, we had no idea what to expect but we were kept updated every step of the way, and felt really confident that we were in safe hands.

Can't recommend Lynsay highly enough - amazing professional and friendly service - thank you!

June 14, 2024
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thank you for your kind comments Olivia, it was our pleasure. We very much look forward to helping you again in future too. Take care

Rated 5 out of 5 stars

Life Insurance

We recently purchased a life Insurance policy with Lynsey and we are extremely satisfied with the level of service she provided. From our very first meeting, Lynsey demonstrated a high level of professionalism and extensive knowledge about life insurance products. She patiently explained the differences between various types of policies and helped me understand the benefits of it. Her ability to break down complex information into easy-to-understand terms was particularly helpful.

Lynsey took the time to get to know my partner and I and understand our financial goals and needs. She didn’t just try to sell us a policy; she genuinely wanted to ensure that we were choosing the right product for our situation. She asked insightful questions about our family, long-term plans, and our budget, which helped her tailor her recommendations to fit our specific needs. This was our first time purchasing this insurance and Lynsey was extremely patient with us and never made us feel rushed. She answered all our questions thoroughly and we always felt supported.
Thank you Lynsey

June 8, 2023
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your kind comments Jenna, it means a lot to us. We're delighted to hear you are happy with the advice and service provided by Lynsay, and look forward to helping you again in future.

Rated 5 out of 5 stars

Amazing service

Amazing service. Friendly understanding and got an amazing deal.

May 3, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much Lesley, we're delighted you were happy with us and look forward to helping you again in future.

Rated 5 out of 5 stars

Lynsey was fantastic

Lynsey was fantastic, I was in a real panic after various other mortgage advisors were just looking at the big banks and the borrowing they would give. It was too low on a single, self employed income. She worked tirelessly to get me my mortgage. I truly appreciate her patience to look at all providers for me. Would highly recommend to anyone looking for a mortgage. She has since helped a number of my friends and family with their.

August 1, 2023
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your 5* review Lindsay, much appreciated. We look forward to helping you again in future.

Rated 5 out of 5 stars

Lynsay was amazing throughout the…

Lynsay was amazing throughout the process of my remortgage. She really went the extra mile to get me the best deal! Really quick to process too! Thank you Lynsay for making my mortgage process so stress free

April 30, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your 5* review Chloe, it's greatly appreciated.

Rated 5 out of 5 stars

Lynsay was amazing!

Lynsay was the only broker that found me a mortgage that I needed. Her knowledge of the market is second to none. If you need a mortgage there is nobody better.

February 1, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for the 5* review John, appreciated. We look forward to helping you again in future. All the best, everyone at mortgageit.co.uk

Rated 5 out of 5 stars

mortgage it - Lynsay

We use mortgage it for our mortgage and would not go anywhere else. Would definitely recommend to all my family and friends.
Lynsay is brilliant at what she does and so knowledgable. She made the whole experience easy for us.

February 21, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you for your 5* review Nicola, we really appreciate it and look forward to helping you again in future.

Rated 5 out of 5 stars

Amazing Service

Kevin guided me through the process as a first time buyer and I couldn’t be happier with the service. I didn’t know very much about the process but Kevin made it as easy as possible for me. Amazing service from the minute I first got in contact to now after I’ve bought the property. Cant recommend enough and super helpful for first time buyers! Thank you Kevin 😊

April 1, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for the 5* review Mia, it was my pleasure. I look forward to helping you again in future. All the best, Kevin

Rated 5 out of 5 stars

Highly recommended

As first time buyers, we could not recommend MortgageIt enough. From start to finish, Kevin explained clearly every step of the purchasing process, was patient with our questions, and had no problem meeting with us regularly. It definitely helped made the whole process smooth and as stress-free as possible.

May 1, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much Aleix, it was my pleasure. I hope you and Shonagh have many fun-filled memories to come in your new place and I look forward to helping you again in future. All the best, Kevin

Rated 5 out of 5 stars

First Time Buyer (home) with Kevin Gardiner

Kevin Gardiner was incredibly helpful and patient with us throughout the home purchasing process - highly recommend

April 19, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much, Nicolas, delighted to be able to help get you into your first property and look forward to helping you again next time around. All the best, Kevin

Rated 5 out of 5 stars

Exemplary Service

Kevin at Mortgageit provided myself and my partner exemplary service throughout our mortgage application for our new home.

Taking out a mortgage product felt very daunting to us but Kevin was excellent in reassuring us with his knowledge, clarity and expertise throughout every stage of the process, always remaining personable, approachable and patient with us.

I would 100% recommend Kevin to anyone who is considering remortgaging or applying for an application

My partner and I would like to personally thank Kevin for his time and effort in playing his part to make our dream a reality.

February 29, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much Tony, you're more than welcome. I hope you're both enjoying your new house and I look forward to helping you again soon. All the best, Kevin

Rated 5 out of 5 stars

Magical Experience

Lynsay explained everything clearly and precisely. Answered all my questions confidently and with complete reassurance. Would definitely recommend Mortgage It without hesitation.

February 2, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your kind comments, David, appreciated. We look forward to helping you again in future. All the best!

Rated 5 out of 5 stars

Lynsay is our go to expert for…

Lynsay is our go to expert for mortgages and our life insurance. When we purchased our house she was amazing from start to finish and always kept us informed through the whole process. When we have life event changes we go to her for help with our life policies to look at making any changes to make sure our family is always protected. One thing I want to thank Lynsay for which really shows how much she cares for her clients is for the help she recently gave us in regards to my mums life policy. My mum was recently diagnosed with a critical illness and she helped us by looking into her policy. My mum was going to look at new policies with her and Lynsay advised the cover she already had in place was more than sufficient for her and there would be no need to look at a new one as her monthly payments would end up increasing. Lynsay is all about doing what’s best for the client and this really showed. Thank you for everything. I can’t recommend her or this company enough.

February 2, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much Selena, we look forward to helping you again in future. Take care.

Rated 5 out of 5 stars

Mortgage It made the remortgaging process smooth and saved me money while doing so!

Kevin at Mortgage It made the remortgaging process easy, presenting all options clearly during the initial consultation. They secured a mortgage with a new lender that met my requirements with communication being quick throughout and all my questions being answered.

Mortgage It has continuously monitored rates over the 6 months between the initial offer and my remortgage being completed, saving me £3460 over my 5-year term. A new rate was secured several times, including my finial offer which was just a few days before my remortgage was completed.

I’ll definitely be using Mortgage It next time I need to review my mortgage and would highly recommend to others.

January 12, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much Georgina, it was my pleasure. I look forward to helping you again in future. Take care, Kevin

Rated 5 out of 5 stars

Knowledgeable, friendly, and highly efficient.

My mortgage requirements changed over a few months but that wasn't a problem for Mortgage It. Kevin took time to understand my situation, explained my options and then set about setting up the perfect mortgage. Everything went to schedule - he even communicated directly with my conveyancing solicitor over the house purchase, speeding up the process and making my life a lot easier.

November 15, 2023
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much Alan, the pleasure was all mine. Look forward to helping you again in future. All the best, Kevin

Rated 5 out of 5 stars

Superb, supportive, personal and fast mortgage experience

Kevin walked me through each stage of the remortgage process. He spent the time needed to talk me through each detail and answered all questions. An offer was with me within days. Kevin stayed in touch until everything was completed, reassuring about any questions from the building society or lawyers. First class service!

January 3, 2024
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thank you very much David, appreciated. I look forward to helping you again soon. All the best, Kevin

Rated 5 out of 5 stars

Very Happy with Mortgage It's Service

Kevin at Mortgage It recently secured my remortgage; he was great!

It's the first time I've remortgaged my property since I purchased it, Kevin talked me through the process and answered all my questions. I appreciated his relaxed and friendly approach; he's very knowledgeable and I felt at ease talking to him about my options. He even went the extra mile to bring my monthly costs down when my selected provider changed their rates not long after we had selected them, which I really appreciated.

Getting in touch with Mortgage It was easy - I selected a time for a call from their site, and thereafter had regular online meetings to discuss my options.

Very happy with the service I received, and have recommended Mortgage It to a friend who is also about to remortgage.

December 1, 2023
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

You're are more than welcome Katie, delighted to be of assistance and very much look forward to helping you again in future. I really appreciate you getting in touch in the first place. Thank you, and take care. Regards, Kevin

Rated 5 out of 5 stars

I felt like the whole process went well…

I felt like the whole process went well and was very efficient from start to finish, Kevin explained each step in detail.
I felt like I got the best deal, Kevin is friendly and approachable. Any questions I had he was happy to answer them.
I will certainly go to Kevin again and would recommend to family and friends.

December 29, 2023
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thank you very much indeed, it was my pleasure. Look forward to helping you again in future. Regards, Kevin

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very fast response time and clear communication, excellent advice from Kevin, thank you!

December 9, 2023
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thank you very much Steph, appreciated. I look forward to helping you again soon. Take care, Kevin.

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