MortgageKey Reviews 

2,943
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My experience was great due to the knowledge of the staff. I felt secure and felt that the best options were being offered to me. At each stage I received an email in straightforward language exp... See more

Rated 5 out of 5 stars

This is the second time I have used Mortgagekey, process is seamless, they do all the work. Dayle is great, he guides us through the process with relative ease and is always available for questions,... See more

Rated 5 out of 5 stars

Excellent brokers. Chris Mandle dealt with my application and was fantastic. There was a few issues on my side and he persevered and got me a mortgage accepted. He knows his job and answered to email... See more

Rated 5 out of 5 stars

I dealt with Victoria at Mortgage Key and initially expected to call around 3 brokers before deciding on which one to use, but as the conversation went on I decided to go ahead with them I found V... See more

Company details

  1. Mortgage Broker

Written by the company

Award Winning Mortgage Mortgages We offer a multitude of mortgage products ranging from Remortgages, Buy to Let Mortgages, Right to Buy Mortgages, House Purchases, Secured Loans and Equity Release Products. We are a friendly vibrant team, please feel free to call and discuss any Mortgage Enquiries you have.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,943)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have had a fantastic experience with…

We have had a fantastic experience with the team at Mortgage Key,Josh and Amelia were always friendly, polite and willing to help. Liam who was with us every step of the way needs his own mention he was there informing us, supporting and guiding us through all stages. He always returned my emails or calls and I can’t thank him enough. A great asses to Mortgage Key.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage finance made simple

From my initial enquiry when I first dealt with Jamie through to my subsequent conversations with Gina and Shannon everyone was extremely helpful and made the whole process very simple.
Highly recommended.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Zoe Sharp, Harry Burkill, Shannon Egan and Charlotte Hudson

Zoe Sharp and Harry Burkill of Mortgage Key have been absolutely marvellous. They both have been polite, patient and responsive in dealing with our mortgage and remortgage matters. They are also very quick and ready to go the extra mile in order to ensure expeditiousness in the mortgage process. In a recent transaction, we took the lead in a mortgage race thanks to the efforts of Zoe Sharp, for which we are grateful. Both Harry Burkill and Zoe Sharp are also very diligent and are extremely patient in going through the options available. I strongly recommend them both in any mortgage or remortgage need you may have. Last but not least, the admin staff including Shannon Egan and Charlotte Hudson have also been wonderful. In short, Mortgage Key is a great team of caring individuals and I strongly recommend them.

September 4, 2025
Rated 5 out of 5 stars

Friendly fast service

Friendly fast service, we were given a clear range of options to look though and any questions we had were answered quickly.

August 27, 2025
Rated 5 out of 5 stars

MortgageKey Are The Best.

MortgageKey have secured me a number of mortgages over the years and it’s always been a very positive experience. I’ve always worked with Tracey Burke who is a very friendly, experienced, knowledgable, communicative and creative advisor who goes above and beyond to secure the most appropriate product and best deal. Once the mortgage in principle was agreed the people in the processing section, including Shannon, also kept me up to date on the progression to offer. I’m now looking forward to moving to my new home. Thank you Tracey and thank you MortgageKey. Highly recommended 👍

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 5 star service from start to finish!


⭐️ ⭐️ ⭐️ ⭐️ ⭐️

5 star service from start to finish!

I was unsure if I would be to obtain a re-mortgage, mainly due to the fact of being a Director of a limited business, thus receiving a low basic salary and the rest of my income from dividends. Coupled with the fact that the property is a flat, where I jointly owned the freehold and some outstanding personal finances which I’d used to start the business - I thought it would be non-starter.

However, from my initial phone call to Key, I was put through to an advisor, Zoe Sharp, who after confirming some details with her, put my mind at rest that she could find a solution for me. 24 hours later she called me back and explained my options, and happily agreed to proceed. There were a few hiccups through to completion, but that was nothing on Key (just down to a fussy underwriter at the mortgage lender). Rest assured though, Zoe put my mind at rest every time and resolved everything. I can’t thank Zoe enough for putting up with my phone calls and emails and ensuring that my remortgage completed. Additional thanks goes to Shannon in the Processing Department and Abby in Completions.

I really feel that Mortgage Key are a customer orientated business - which when you’re dealing with personal finances makes a significant difference. Dealing with the same person is also really helpful. I couldn’t recommend Mortgage Key (and Zoe) enough.

Thank you again and I look forward to using you again when my fixed rate ends :)

May 29, 2025
Unprompted review

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