MortgageKey Reviews 

2,939
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and supportive approach, making complex processes feel straightforward and stress-free. Many highlight the excellent service, noting quick response times, clear communication, and constant updates throughout their journey. People appreciate the team's dedication to finding the best deals and their willingness to go above and beyond, ensuring a positive user experience. The overall experience is often described as seamless, hassle-free, and highly recommended by those who have used the service multiple times. Customers feel well-informed and confident in the guidance received, leading to successful outcomes and a desire to use the company again for future needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with the user experience, often highlighting the knowledge and dedication... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting quick communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. I was a bit dubious about submitting my details for a quote expecting it to be cold calls etc but Michael and his team were excellent. They handled my right to buy mortgage, checked in cons... See more

Rated 5 out of 5 stars

Mortgage Key have been brilliant from beginning to end. Zoe Sharp is fantastic to deal with. So professional and efficient. She has kept me informed on everything that was happening from beginning... See more

Rated 5 out of 5 stars

I dealt with Victoria at Mortgage Key and she was absolutely Top Girl , Professional , Polite, Fast & Efficient. I expected to call around 3 different company's but after deciding to go with Mortg... See more

Rated 5 out of 5 stars

Overall, I had a really pleasant experience with Mortgage Key. Their attention to detail, advice, and communication were exceptional throughout. The advisors found me a lender within just a couple o... See more


Company details

  1. Mortgage Broker

Written by the company

Award Winning Mortgage Mortgages We offer a multitude of mortgage products ranging from Remortgages, Buy to Let Mortgages, Right to Buy Mortgages, House Purchases, Secured Loans and Equity Release Products. We are a friendly vibrant team, please feel free to call and discuss any Mortgage Enquiries you have.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(2,939)

200 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy


Everything was very efficient. I was supported to secure the best deal for me. I have used mortgagekey previously, I would definitely use them again and I have recommended them to others. Thank you Carl and the team.

April 23, 2026
Rated 5 out of 5 stars

Quick and easy

They made what is usually a stressful and complicated process extremely easy. They were quick to come up with a solution and quick to get the ball rolling. They have made a life changing difference to my monthly outgoings.

May 21, 2026
Rated 5 out of 5 stars

Excellent service

Very fast response and clear, honest advice. I used Mortgagekey for a new mortgage 5 years ago and their support this time with remortgaging at the end of a discount period was every bit as good. Wouldn’t hesitate to recommend.

May 21, 2026
Rated 5 out of 5 stars

Mortgage key 10 out of 10

We have used Mortgage key twice now. Harry Birkall has been such a pleasure to deal with. He has made everything as easy as possible for us. It literally feels like you are his only customer every time we communicate. He is polite, consistent, and really puts you at ease at the stressful time of buying a home.

May 1, 2026
Unprompted review

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