Mortgage Savings Expert logo
Visit website

Mortgage Savings Expert Reviews 

322
•
TrustScore 4.5 out of 5

4.7

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for providing clear guidance, patient support, and valuable advice throughout the entire mortgage process. Consumers also highlight the efficient service, personal attention, and user-friendly digital portals that make complex financial applications much easier to handle and less stressful. Some reviewers were not happy with the communication, noting that certain processes felt unexplained and that they experienced unwanted follow-ups. A few people also felt that they had to manage their queries independently and experienced persistent contacts without receiving any adequate broker support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as extremely knowledgeable, professional,... See more

Service

Consumers find service to be exceptionally positive, praising the friendly, helpful, and professional support... See more

User experience

Reviewers mention satisfaction and positive feedback about user experience, describing the service as very... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly professional team Not forced into anything Good solid advice and support throughout the whole process Took the pressure off me trying to find a lender willing to assist me with my debt i... See more

Rated 5 out of 5 stars

My advisor Scott was very knowledgeable, there was great communication with the numerous questions I had for him and he was patient and kind. Really happy with the service thank you!

Rated 5 out of 5 stars

We were recommended Gordon Blair financial services and Steve who’s our broker could not be more helpful. Thanks

Rated 5 out of 5 stars

Great communication, explained clearly what was required for my application. Kept informed of the progress on a daily basis. Would reccomend them.

Company details

Written by the company

Mortgage Savings Expert matches homeowners (aspiring or otherwise) with a suitable mortgage advisor based on everyone's individual circumstances.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(322)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Friendly professional team

Friendly professional team
Not forced into anything
Good solid advice and support throughout the whole process
Took the pressure off me trying to find a lender willing to assist me with my debt issues
Would highly recommend

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Staff were all very friendly

Staff were all very friendly, helpful and informative, checking that I understood all of the information provided and were all very patient with me.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, swift and caring service.

I felt like I was dealing with people (well I was) and that isn't always thw case!

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading Website

Misleading website. Leads you to believe you’re entering your details to access competitive mortgage rates but it’s just a guise to get your information. Then they bombard you with texts & calls. If I wanted to speak to a mortgage broker, I could have sourced my own. Also a cleverly designed website to look like ‘Money Supermarket’. If they can’t be honest enough to be upfront about their process, why on earth would I trust them with my finances! Avoid.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage Advice

I received a call from an advisor who was impartial and answered my questions giving me points to consider in making a decision.

February 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look