The service was excellent. Dan has been great in advising on the mortgage application and on all the stages until completion. He managed to succeed where others were reluctant to commit. Great suppor... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I used new wave to facilitate my recent self employed morgage. The previous morgage advisor struggled to find me a deal I was happy with . Both Rachael and Daniel were both excellent and found... See more
After out current mortgage provider refused our remortgage due to my husband only having half of the tax year as self employed we thought we would have to wait another year before our plans for extend... See more
Company replied
When first contacting New Wave Financial Services Ltd we spoke to Dan who was very upbeat and positive which made us feel at ease straightaway. We were then past to Kye who dealt with our paperwork an... See more
Company details
Written by the company
We are the Mortgage Specialists. We provide our clients access to the whole mortgage market and to exclusive products not available on the High Street. Our friendly advisers have a wealth of experience in securing the best mortgages in the market and are motivated to help you from start to finish. Start your mortgage journey with us today!
We Are The Mortgage Specialists
Written by the company
- When you Need a Professional in your Corner
- We are focused on helping Self Employed & those with Impaired Credit get mortgages when they were often declined with their banks and other brokers. Our existing team of mortgage experts continues to grow and we have a wealth of experienced friendly advisers helping both employed and self employed people throughout the UK remortgage their home. They review your existing mortgage with the rest of the market often savings you thousands of pounds in the process. If you are looking for a mortgage and would prefer someone else does all the hard work for you whilst saving you money then look no further. We are here to help. Speak to our Mortgage Team Today.
Contact info
1st Floor Astra House, Christy Way,, SS15 6TQ, Basildon, United Kingdom
- 02037945455
- info@newwavefs.co.uk
- mortgagesforselfemployed.co.uk
4.9
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Fantastic
Dylan & Rachel have been fantastic from day 1, they were both so helpful and explained step by step of the process on getting my first mortgage. Nothing was too much trouble for them.
Communication was brilliant, they are both so professional, friendly & polite.
My mortgage has been accepted and I received a phone call from Dylan & Rachel to congratulate me, and Rachel will working hard behind the scenes, to ensure completion runs smoothly, and has assured me she will be a phone call away if I need any further advise. Thank you both so much for everything, I really do appreciate it.
January 7, 2026
Unprompted review
Reply from New Wave Financial Services
Hi Lee,
Thank you so much for taking the time to leave such a wonderful review for Dylan and Rachel.
We’re thrilled to hear that your first mortgage journey was a positive experience and that Dylan and Rachel were there to support you every step of the way.
We truly appreciate your kind words and your trust in us. It’s been a pleasure helping you, and we wish you all the very best in your new home! :)
Warm regards,
New Wave Team
Really helpful for self-employed mortgage
I was thinking it would be impossible to find a mortgage with my situation (IT contractor with less than 1 year of history). But Dan and Rachel have been really helpful during the whole process and made it work.
Everything went really smoothly, definitely recommends.
December 12, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Pascal,
Thank you so much for taking the time to share your experience! We’re really glad to hear that Dan and Rachel were able to support you and make the process work despite the challenges. Helping clients in complex situations is exactly what we strive for, and it’s great to know everything went smoothly for you.
We truly appreciate the recommendation and wish you all the best!
New Wave Team
The team did everything
Initial contact with Dan Cosgrove was a while ago but due to our circumstances, he stayed in touch and did so without adding any pressure. Really top class service for me as Self Employed.
Kye Basi took us over the line and even over the Christmas period, he stayed in touch and gave us the guidance we needed. Absolutely fantastic
December 29, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Glenn,
Thank you so much for taking the time to share this wonderful feedback.
We’re delighted to hear about your experience with Dan and Kye. Dan’s ongoing support without pressure and Kye’s commitment to guiding you through to completion — even over the Christmas period — truly reflect the level of service we aim to provide, especially for our self-employed clients.
Your kind words mean a great deal to the whole team, and we’re thrilled we could support you through the process. Wishing you all the very best, and please don’t hesitate to reach out if we can help again in the future.
Kind regards
New Wave Team
Very quick to respond! Great experience
Very well organised, took us through everyone offering different options to best suit!
November 30, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Richard,
Thank you so much for your kind words! We’re really glad you felt everything was well organised and that the different options helped suit everyone’s needs. It was a pleasure guiding you through, and we truly appreciate you taking the time to leave this review.
New Wave Team
A first-class team
A first-class team. They stepped up when others could not, successfully securing my mortgage at a point where support was limited due to me being a newly appointed director of my own business. Their proactive approach, commercial understanding, and determination to deliver cut through complexity and achieved the required outcome
October 17, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Kirk,
Thank you for your kind feedback.
We’re really pleased we could support you and secure the right outcome, especially given the challenges of being newly appointed as a director. It was a pleasure working with you, and we appreciate the trust you placed in our team.
Kind regards,
New Wave Team
Debbie, Rachel & Daniel are fantastic!
Debbie, Rachel & Daniel are fantastic. Really on top of things and made it pretty easy for me despite my case being a complicated one (shared ownership and very short freelance contracts). New Wave are definitely worth the fee, I used them for my mortgage 2 years ago and then the re-mortgage now, can't recommend enough!
December 23, 2025
Unprompted review
Reply from New Wave Financial Services
Hi James,
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We’re really pleased to hear that Debbie, Rachel and Daniel were able to make the process easier for you, especially with the added complexity of shared ownership and short freelance contracts.
It means a lot that you’ve trusted New Wave again for your re-mortgage after working with us previously. Your recommendation truly is appreciated, and we’re always here if you need any support in the future.
We also wish you a wonderful Christmas, from all the New Wave Team.
Thank you for all that you have done…
Thank you for all that you have done Rachel, I'm over the moon with your level of professionalism, customer service, care and willingness to help.
Happy to see you go as means a job well done, unhappy to see you go as its been a pleasure.
All the best.
December 22, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Jordon,
Thank you so much for your kind words — they truly mean a great deal to us. It’s been an absolute pleasure working with you, and we are delighted to hear that you’re happy with the outcome.
Comments like this make what we do incredibly rewarding. We wish you all the very best going forward, and thank you again for taking the time to share such thoughtful feedback.
Merry Christmas
from the New Wave Team
Rachel and Dylan were fantastic
Rachel and Dylan were fantastic; they worked with you to get the best deal, even overcoming numerous hurdles along the way. I highly recommend them.
December 18, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Dee,
Thank you so much for the kind words! We’re thrilled to hear that Rachel and Dylan provided such a great experience and worked through the challenges to get you the best deal.
Your recommendation truly means a lot, and we’ll be sure to share your feedback with them. We appreciate your trust and support!
Wishing you a wonderful Christmas!
Kind regards
Team New Wave
Great for self employed
New wave brokered our 1st mortgage for us. Being self employed and having a bit of bad credit made it impossible elsewhere, Kye and Dave put the effort in though to sort any issues and got it over the line and now we’re home owners. Highly recommend these guys, especially if you’re self employed, they’ll get you on the property ladder. Very pleased with the service, thanks a lot 👍
October 17, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Chris,
Thank you so much for taking the time to leave such a great review.
We’re absolutely delighted to hear that Kye and Dave were able to help you get your first mortgage over the line, especially given the challenges of self-employment and past credit issues.
Helping clients onto the property ladder is exactly what we’re here for, so it’s fantastic to know you’re now proud homeowners.
Your recommendation means a lot to us, and we really appreciate your trust in New Wave. If you ever need any help in the future, we’re always here. Congratulations again, and enjoy your new home!
Merry Christmas to you and your family.
Team New Wave
What a FANTASTIC experience
What a FANTASTIC experience,
Start to finish, Debbie and Rachel were outstanding. I can not thank them enough for their patience whilst we were being very indecisive!
We felt totally supported throughout the entire process. Communication was 10/10
December 16, 2025
Unprompted review
Reply from New Wave Financial Services
Hi,
Thank you so much for such a fantastic review! We’re absolutely delighted to hear that you had such a positive experience from start to finish. Debbie and Rachel will be thrilled to know their patience, support, and communication made such a difference.
It was truly a pleasure to help you through the process, and we’re so grateful for your kind words and trust. Please don’t hesitate to get in touch if we can help again in the future.
New Wave Team
Excellent service from Kim
Excellent service throughout the process. Kim was professional, responsive, and kept us well informed at every stage, making everything run smoothly through to completion. We’re very grateful for her support and would happily recommend her.
December 16, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Farhan,
Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that Kim provided such professional, responsive support and kept you well informed throughout the process.
Your recommendation means a great deal to us, and we’re truly grateful that you took the time to share your experience.
We wish you all the very best and look forward to supporting you again in the future.
New Wave Team
Good comminication throughout the…
Good comminication throughout the process, quick and efficient.
December 12, 2025
Reply from New Wave Financial Services
Hi Josh,
Thank you for your kind words! We really appreciate you taking the time to leave a review.
It was a pleasure working with you, and we’re glad you were happy with the communication and efficiency throughout the process.
New Wave Team
New Wave provided a really great service
New Wave provided a really great service and helped me every step of the way to secure a good mortgage deal. They were always very friendly and helpful and it was a pleasure to deal with them.
December 10, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Todd,
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with New Wave and that our team was able to support you every step of the way in securing a great mortgage deal.
It was truly a pleasure working with you, and we really appreciate you taking the time to share your feedback. Wishing you all the best in your new home!
New Wave Team
So efficient and easy to work with!
Both Dylan and Rachel were fantastic from start to finish. Our mortgage needs were slightly "trickier" than standard (being self employed with only 1 years worth of accounts) but they managed to get us a very competitive deal and made the entire process feel "easy." Nothing was a problem or too much trouble and they guided us through every step of the way. Thank you both!
December 10, 2025
Reply from New Wave Financial Services
Hi Andrew & Kirsty,
Thank you so much for your kind words! We’re delighted to hear that Dylan and Rachel were able to make the process smooth and straightforward for you, especially with the added complexities of your situation. Securing the right deal is always our priority, and it’s great to know you felt supported every step of the way.
We truly appreciate you taking the time to share your experience, and we wish you all the very best in your new home!
Warm regards
New Wave Team
A massive thanks to new wave especially…
A massive thanks to new wave especially Kirsty and Rachel for all there help , so friendly and eager to help , would highly recommend to anyone looking for a pleasant and fuss free service
December 9, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Sam,
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with us. Kirsty and Rachel will be thrilled to know their friendliness and support made a difference.
We really appreciate your recommendation and are glad we could provide a smooth, hassle-free service. If you ever need anything in the future, we’re always here to help!
Warm regards
New Wave Team
Dylan and Kye were exceptional
Dylan and Kye were exceptional, their knowledge of the field was second to none, after 1 failed attempt with another broker I contacted Dylan, who assured me from the first phone call he could assist and he did.
I would highly recommend these guys to anyone
December 2, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Carla,
Thank you so much for your fantastic review! We're delighted to hear that Dylan and Kye were able to provide the expertise and reassurance you needed, especially after a previous setback.
They’ll be thrilled to know their knowledge and support made such a difference. We truly appreciate your recommendation and are glad we could help you achieve a successful outcome. If you need anything in the future, we’re always here to assist!
Warm regards
New Wave Team
NewWave is soo good for foreign business owners!
As a foreign business owner, most brokers don't know where to start with my income situation. New Wave took great care of me, and got us over the line with a good result. I will say that if you have a unique situation, you should budget around 2-3 times whatever their timeline estimate is, but that's not really on them; it's the banks.
November 27, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Ryan,
Thank you for your review! We’re glad we could support your unique situation and achieve a great outcome.
We appreciate your patience with the longer bank timelines, and we’re always here if you need anything in the future.
Best wishes
Team New Wave
What a great breath of fresh air from…
What a great breath of fresh air from this New Wave FS mortgage broker.
My case was far from simple. Self employed with a limited company, Im 70yrs old and was finding it very difficult to find a broker that would take up the case. Kye, David & Debbie all understood the situation and got me a mortgage offer. Always communicate and kept me in the loop at all stages.
Would highly recommend this team.
November 27, 2025
Reply from New Wave Financial Services
Hi Barry,
Thank you so much for your kind words! We’re thrilled to hear that Kye, David, and Debbie were able to help you navigate your mortgage situation and keep you informed every step of the way.
It was a pleasure working with you, and we’re delighted we could make the process smoother for you. Your recommendation means a lot to our team!
Best wishes
New Wave Team
Reply from New Wave Financial Services
Hi Chaz,
Thank you for your feedback! We’re really pleased we could help you secure a mortgage despite the tricky circumstances.
We appreciate you taking the time to leave a review and are always here if you need any support in the future.
Team New Wave
Fantastic service from start to finish…
Fantastic service from start to finish Dylan and Rachel walked me through the whole process from starting to completion when other brokers were messing me around. Can not rate them highly enough
November 21, 2025
Unprompted review
Reply from New Wave Financial Services
Hi Rameez,
Thank you so much for your kind words! We’re delighted to hear that Dylan and Rachel were able to guide you smoothly through the entire process and give you the support you deserved.
Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience. If we can help with anything in the future, please don’t hesitate to get in touch.
All the best
New Wave Team
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