Simple service and clear process
Simple service and clear process. I explained what I needed, and the response was easy to understand. Definitely saved me some time
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Explore Japan without the language barrier. Moshimo calls local businesses in Japanese for you: to book, change plans or ask questions. Tell us what you need in your language and get the answers right in the app.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple service and clear process. I explained what I needed, and the response was easy to understand. Definitely saved me some time
The whole process was quick and straightforward. It made communicating with a Japanese business much less stressful
Really useful when traveling in Japan. Being able to communicate with local businesses without worrying about the language barrier made things much easier
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.