Moss Off Reviews 39

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their professionalism, politeness, and hard work, noting their excellent communication and helpfulness from start to finish. The service provided is consistently described as fantastic and high-quality, with many highlighting the thoroughness of the work, the impressive transformation of their properties, and the meticulous clean-up afterwards. People are particularly impressed with the results, often stating that their roofs look almost new and recommending the company without hesitation for its reliable and efficient service. However, some customers also noted a minor issue where garden chairs were not returned to their original place after the clean-up, despite being promised.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professional and high-quality work... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, hardworking, and... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived at time promised, did a thorough job in removing all the moss etc off the roof of the house & garage, keep the area around the house tidy while working & washed down & cleaned up the house ex... See more

Rated 5 out of 5 stars

From start to finish an excellent experience! I called 3 roof cleaning companies before Moss-off and they all sounded like they were just guessing.. Moss-Off on the other hand explained exactly... See more

Rated 5 out of 5 stars

Thank you Harvey &Matt who did a fantastic job cleaning our house/garage roof and gutters fascias etc very honest hardworking and cleared up brilliantly. Would definitely use them again in the futu... See more

Rated 5 out of 5 stars

Fantastic service and work delivered by Harvey, who is a pleasure to deal with. Roof now looks almost new, which is astounding, for a 30 year old property. I would definitely recommend getting Harv... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

39 reviews

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Rated 5 out of 5 stars

Happy to recommend !

Very knowledgeable, helpful and tidy. Appreciated the clear advice before, during and after the roof clean. Friendly and hardworking. Would recommend their services.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - would highly recommend. Quality job, professional service and genuinely lovely guys doing the work. It’s a family run business with high customer service standards and that is what as a customer you receive. Good value too as I shopped around to compare costs.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Had our roof cleaned this is a Very good company we’re happy with everything from start to finish.
Thanks lads

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Moss Off, the one, number 1.

From start to finish they have provided a great service. Easy to talk to, arrange and carried the work out to a high standard. I've had many compliments from passers by. They made a huge difference in bringing the roof, gutters, soffits and walls back to new. Thank you Harvey and Matt for your hard work. Will certainly recommend and use again

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service very professional

Great service, came and explained the whole process in the pre booking. Very professional with great communication. I am bed bound and they carried out the works then came to show me the results with before and after pictures as I am unable to go out and see for myself. Excellent result would recommend.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great job

We had concerns, however Harvey explained the process and and the job was done to an excellent standard.

Harvey and Matt did a great job and ensured everything was left clean and tidy..

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Better than expected! 10/10…

Got and ad for Moss Off on instagram and Harvey was quickly round to assess and give us a quote, quickly pointed out a hole in our roof we didn’t know about and got us in touch with someone who fixed that quickly which was very helpful.

Harv and Matt then sorted the roof out perfectly and it looks brand new, better than we could have even expected. Very chatty and polite and clearly very passionate about what they do. Don’t usually take the time out to write reviews but their work definitely deserves it. Will recommend to anyone I see with a mossy roof!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Roof clean

Excellent job , hard working and conscientious . They cleaned my neighbours conservatory as they had debris on it from my roof clean . Definitely recommend them and I found them via socials.
Top job.
Andy

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! The guys worked so hard and did a wonderful job. They were courteous, extremely efficient and left everything very clean and tidy. The house looks as though it has a brand new roof! This was money well spent and I would urge anyone considering having their roof cleaned, to use these guys. I can’t praise their work enough

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Found Moss-Off online

Found Moss-Off online. Didnt know anything about them.
Harvey turned up the next day to see my roof and ask what exactly I wanted doing. On my request, took care of sorting someone to deal with the damage to the roof that needed fixing ahead of cleaning.

Great service from start to end. My roof looks like new. The house was left spotless with the gutters, driveway, decking and windows all cleaned after the works.

All of the above at a very decent price.

Highly recomended.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible transformation

I found Moss Off on Instagram after searching for a roof cleaner for quite sometime. Harvey was a delight to deal with and I’m so glad I chose to go with them. I had the full works on my property and the transformation was incredible. Just two down to earth, yet professional and hardworking lads who clearly take pride in their work. There’s nothing more I could’ve asked for- thank you gents!

September 22, 2025
Unprompted review

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