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4.2

Great

TrustScore 4 out of 5

6 reviews

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4.2

All reviews

(6)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Brakes rubbing

After taking my 6 year old grandson's bike to Halfords where I had the worst customer service experience i then popped in to these guys where somebody fixed the bike on the spot (brakes were rubbing) and only charged me a small amount. Great experience. Will definitely be revisiting.

November 9, 2026
Unprompted review
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Rated 5 out of 5 stars

I won't be going back to Halfords

I won't be going back to Halfords. Amazing service today by Bryn at Motabitz Ferndown. I had just been to Halfords, despite asking a member of staff twice for help, they seemed far to busy looking out the door, literally 3 of them stood there!!! It was clear that I wasn't worth their time as I was just buying 3 bulbs and it was raining!!! Walked onto Motabitz, was greeted with a smile, Bryn came out to check which bulbs I needed, fitted them and his kind colleague offered me an umbrella. The customer service was impeccable and the costs to fit the bulbs was cheaper than Halfords. Will definitely return again and will be spreading the word that of you want great service go to Motabitz in Ferndown.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

At the ferndown store

At the ferndown store, needed a brake light replaced. Mike there was very helpful and got it sorted quickly 👍

October 5, 2025
Unprompted review
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