While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Update! Someone from Mothcontrol 'phoned me and apologised about the discount code not working. The discounted amount is being refunded to me. It's not a large amount and I'm impressed that this... See more

Company replied

Rated 5 out of 5 stars

I am not very good with IT and couldn't get to pay for what I had in my basket. One phone call to Sisi and all was sorted, goods arrived next day by post, brilliant service. Two days later I ordered... See more

Company replied

Rated 5 out of 5 stars

I have purchased this moth control product before and found it effective. The website is easy to use and there was a promotional discount on offer. Because of an error the discount was not applied but... See more

Company replied

Rated 5 out of 5 stars

What an absolute find this seller is. I ordered net curtain wire this came with hooks and eyes great quality and packed superbly. Top draw service from first order to fast delivery. I will be defi... See more

Company replied

Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

294 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Actually bought vine eye screws and…

Actually bought vine eye screws and arrived quickly, good quality having previously bought some they've lasted well.

May 4, 2022
Mothcontrol logo

Reply from Mothcontrol

Thanks for your rating and we are happy to serve you again with 5% discount code "Moth_Control_DISC". Please use this code at the time of checkout for our Pest Control Product range by visiting at https://mothcontrol.co.uk/. Regards

Rated 5 out of 5 stars
Mothcontrol logo

Reply from Mothcontrol

Thanks for your rating and we are happy to serve you again with 5% discount code "Moth_Control_DISC". Please use this code at the time of checkout for our Pest Control Product range by visiting at https://mothcontrol.co.uk/. Regards

Rated 5 out of 5 stars

The only reason I don’t have moths…

The only reason I don’t have moths eating my clothes is because I use the moth strips in my wardrobes and the repellent/ fresheners in all my Woolies . They are perfect

April 11, 2022
Mothcontrol logo

Reply from Mothcontrol

Thanks for your rating and we are happy to serve you again with 5% discount code "Moth_Control_DISC". Please use this code at the time of checkout for our Pest Control Product range by visiting at https://mothcontrol.co.uk/. Regards

Rated 5 out of 5 stars

Good product that traps the moths

Good product that traps the moths. Speedy postage

April 8, 2022
Mothcontrol logo

Reply from Mothcontrol

Thanks for your rating and we are happy to serve you again with 5% discount code "Moth_Control_DISC". Please use this code at the time of checkout for our Pest Control Product range by visiting at https://mothcontrol.co.uk/. Regards

Advertisement
Rated 5 out of 5 stars

Helpful and professional

Had a suspected bedbug (not a big infestation). The representative was helpful, professional, friendly and efficient. He gave advice, answered our questions, told us what to expect, gave us dos and don’ts, and did the job he said he would.

March 26, 2022
Advertisement
Rated 5 out of 5 stars

Probably useful

The bed bug lure us a very simple item. It's hard to know how effective it is if you don't have a problem which I now don't think we have. ( I now think it must have been a gnat that was biting me) However, it's worth getting just to check what is happening.

March 4, 2022
Advertisement
Advertisement
Rated 1 out of 5 stars

Poor specification

I have previously bought from Moth Control and been satisfied with the product.
However your web site has now changed.
I had great difficulty in finding the Pheromone papers which lure the moths to the sticky paper. I think I found them called Repellent Papers which are described as Pheromone papers that lure the moths. That is a contradiction in terms as repel would push away and lure bring to.
When I received the product it had a different label on 'Moth Monitor' and no expiry date.
Poor Specification

February 10, 2022
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Unfortunately I needed to cancel an order soon after it had been placed. The person I spoke to was very helpful, cancelled my order without question and issued a refund straight away. Thank you🙂

February 9, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look