I was having difficulty setting up flaperons on the Freewing 70 mm F-16. I tried multiple times with no success. The base model setup using the NX8 required a reversed aileron servo when the plane w... See more
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The tanks arrived on time
The tanks arrived on time. One of them had a defective track drive sprocket. Motion sent a replacement quickly. I'll use them for my future rc tank purchases.
Great customer service
Motion RC took care of an issue with a product quickly and professionally. It was a manufacture issue and not anything Motion did. I appreciate their customer service and will do business with them again any time.
Crashed plane and I needed pictures
I had crashed my plane and I needed a picture of how the front wheel doors were connected to the servo. I had searched the web and could not find a picture of what I needed. Ozzy from motion RC, took the picture I needed and sent it to me! This was super helpful and whar I consider great customer service! Thank you again Ozzy!
Jeff
Always a great experience with motion
Always a great experience with motion. Spent a lot of money on your products and everyone of those purchases was met with perfection. Thank you Jarrett for helping me, truly a pleasure.
Long time customer
Long time customer
Always top notch products and service
Love you guys
Amazing Customer Service
I ran into a small issue with an order, and Motion RC’s customer was immediately on it. Thank you, Martin, for your timely response to my note and perfect resolution. This is how customer should be!
Flaperons 70 mm F-16
I was having difficulty setting up flaperons on the Freewing 70 mm F-16. I tried multiple times with no success. The base model setup using the NX8 required a reversed aileron servo when the plane was set up without flaperons. In the end, to get flaperons to work required further flip switching in the transmitter and thanks to Matt at Motion RC this was achievable. Thanks Matt! Now I hope that the flaperons help with lower landing speeds while offering adequate aileron control.
Skilled Team
Ozzie resolved an issue I had with a defective battery quickly. Thank you.
I ordered the Tiger I tank
I ordered the Tiger I tank. It arrived very quickly and great working order. I was missing a small accessory part, but customer service took care of the issue. Very pleased with my purchase and Motion RC!
MotionRC Customer Servicer way to…
MotionRC went out of their way to resolve my issue after receiving some misplaced FLAK from me. Very professional.
RC Corsair
I wanted a rc Corsair to build and fly. The crew at RC Motion have been so helpful in my new found hobby. They advised me and helped me order all items needed for my plane as well as walked me thru any problems I had with assembly. They are very knowledgeable regarding any rc plane question and very attentive. They were able to solve/or advise me on anything I asked. I would highly recommend RC Motion for all you rc needs.
Martin Bedding was very knowledgeable …
Martin Bedding was very knowledgeable and helpful. Motion Rc has been very good about replacing the part that was defective.
Thank you,
Monte
Always helpful
Excellent Customer Service
Motion RC responded promptly to the issue with my recent purchase. Dekek from customer service worked hard to get the replacement part to me as quickly as possible and kept me informed throughout the process. The service was excellent.
Ozzy in service was prompt and had a…
Ozzy in service was prompt and had a clear understanding of my problem. He came up with a fast solution.
The only negative is a week later I still don't have my warranty replacement parts.
When I purchase I get things in 2 to 3 days.
The best company in this world and…
The best company in this world and their dinosaur having those eggs are the best
Very helpful and polite
Their customer service was very helpful, polite and not pushy like some can.
I communicated well with Matt at Motion…
I communicated well with Matt at Motion RC to resolve an issue. I received a quick response and no order issue now. Ty
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