Motorcycle Performance Store Reviews 

411
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly knowledgeable staff and the friendly, proactive communication provided throughout the entire purchase process. People are also deeply impressed with the high quality of the motorcycle parts, noting that everything arrives securely packaged. Reviewers consistently mention that delivery is exceptionally prompt, tracking information is accurate, and overall service exceeds expectations. Some reviewers were not happy with occasional stock delays or items being temporarily out of stock. A few consumers mentioned experiencing a brief waiting period while goods were requested from external suppliers before being dispatched.

What people talk about most

Product

Users describe positive interactions with product, consistently expressing satisfaction with the high quality... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding experiences from the outset and... See more

Delivery service

Clients share positive opinions on delivery_service, noting that items generally arrive quickly and on time.... See more

Staff

Reviewers highlight positive aspects of staff, praising their friendly, professional demeanor and willingness... See more

Order

Customers report overall satisfaction and positive experiences with the ordering process, highlighting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication was brilliant from the friendly and efficient email acknowledging my order and in reply to my ensuing questions and offers of assistance if we needed it. Luckily no assistance was ne... See more

Rated 5 out of 5 stars

Great bunch, incredibly knowledgable and obviously bike enthusiasts. Great selection of products that you can’t get elsewhere and price is spot on. Any queries or questions and they are there to answe... See more

Rated 5 out of 5 stars

From the date of dispateched to receiving item, the tracking was awesome. The personnal replied all my enquiries promptly. Only one set back was, the item stock was unavailable at the time of purchase... See more

Rated 5 out of 5 stars

My house number was missing from my details and was immediately picked up by James and rectified after he emailed me. My motorcycle screen arrived quickly and was brilliantly packaged to avoid dama... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Welcome to Motorcycle Performance Store, your ultimate destination for premium motorcycle parts and accessories. As proud official UK distributors for renowned brands like Termignoni, Ixil, QD Exhausts, and Puig, we're here to elevate your riding experience. At Motorcycle Performance Store, we understand that every rider has unique preferences and requirements when it comes to their bike. That's why we offer a vast selection of high-quality products to cater to all styles and needs. Whether you're looking to enhance your bike's performance, customise its appearance, or simply perform routine maintenance, we've got you covered with an extensive range of options. Our commitment to excellence doesn't end with our products; it extends to our service as well. With a team of experts who possess an in-depth knowledge of our offerings, we're always ready to provide you with valuable advice and assistance. We understand that choosing the right parts and accessories for your motorcycle can be a crucial decision, and we're here to make that process as smooth as possible. One of our top priorities is ensuring that you receive your orders promptly. We offer efficient worldwide delivery options, including next-day delivery within the UK, so you can start enjoying your new additions to your bike without delay. We're dedicated to ensuring your riding experience is nothing short of exceptional. With our high-quality products, expert guidance, and efficient delivery, we're here to help you turn your motorcycle into a true masterpiece. Your satisfaction is our priority, and we can't wait to hear about your experiences with our products and services on Trustpilot. Welcome to the world of superior motorcycle performance and customisation with Motorcycle Performance Store.


Contact info

4.8

Excellent

TrustScore 5 out of 5

411 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(411)

103 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and Products

First they had the product I was after but when it was not in stock immediately check with me to see if I wanted to continue and wait for it to come. As soon as they received it, it was sent in quick time directly to me. Very happy with the service.

November 11, 2024
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Rated 4 out of 5 stars

Order was good

Order was good, but had to wait 1 extra month

October 7, 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello dRANKHEL,

Thank you for your review, and we truly appreciate your feedback.

As we discussed with your order, unfortunately, there are times when delays with manufacturers occur, which can be outside of our control. We do our best to ensure timely delivery, but we understand the frustration an extra wait can cause. We appreciate your patience and understanding throughout the process.

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Kind regards
Motorcycle Performance Store

Rated 5 out of 5 stars

Nice customer experience

Keep in mind if you live in the Soviet Union (European Union) you will have a VAT and a bunch of other taxes that will almost double the price of whatever you are buying. The shop owners are nice and will even contact you if they have questions or if you have any.

October 7, 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Daniel,

Thank you for your feedback!

We’re glad to hear that you found our team helpful and appreciated the communication throughout your experience.

We understand that taxes and VAT within the European Union can increase the total cost of purchases, and we always advertise this to be aware of any duty costs on our website.

If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always happy to help!

Kind regards
Motorcycle Performance Store

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Rated 5 out of 5 stars

Kept up to date good to deal with

Kept up to date good to deal with

October 9, 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Barry,

Thank you for your feedback!

We’re glad to hear that you were kept up to date and had a positive experience dealing with us. If you ever need assistance or have any further questions, feel free to reach out. We’re always here to help!

Best regards
Motorcycle Performance Store

Rated 5 out of 5 stars

Very good service quality and shopping…

Very good service quality and shopping experience….

October 9, 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Thank you for your kind feedback!

We’re thrilled to hear that you had a great shopping experience and found our service to be of high quality. It’s always our aim to provide the best experience for our customers. If you ever need anything in the future, don’t hesitate to get in touch!

Best regards
Motorcycle Performance Store

Rated 5 out of 5 stars

Prompt and professional

Prompt and professional

October 7, 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Michael,

Thank you for your feedback!

We’re pleased to hear that you found our service prompt and professional. It’s always our goal to provide efficient and reliable service to our customers. If you need anything further, don’t hesitate to reach out—we’re here to help!

Best regards
Motorcycle Performance Store

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