Hubby needed to order some bike parts and tools as no Ducati agent where we live. Communication, delivery and dealing with changes/returns was excellent. Would use them again.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Accidentally ordered the wrong brake pads, messaged the company and they managed to resolve my issue instantly, received my new pads the next day! Perfect customer service, couldn't ask for any better... See more
Amazing service. I ordered a replacement brake lever which promptly arrived but I couldn’t get it to fit. I sent an email and next day a replacement arrived, this also didn’t fit. Arnie pulled out all... See more
Company replied
Motorcycle Products is always my first port of call. Been using them for about 4 years. Always a good range of stock, sensible prices and fast delivery. Any queries about parts required that are s... See more
Company details
Written by the company
Motorcycle Products are a small UK based family run business selling motorcycle, scooter and ATV parts to the general public and trade. We supply high quality pattern and aftermarket motorcycle parts from the world's leading brands and all at the lowest prices. Aftermarket motorcycle parts for all makes and models are available for all types of bike from mopeds to superbikes, from classic Japanese and British motorcycles from the 1950's to modern day machines from China, Europe, America, and Japan. We offer same day dispatch, next day delivery, a customer service that's second to none, easy returns with 30 days to change your mind & we'll always put right quickly and efficiently to replace any faulty or damaged goods.
Contact info
29 Old Grammar Lane, NR35 1PU, Bungay, United Kingdom
- 01986 899336
- https://www.motorcycleproducts.co.uk/contact_us.php
- motorcycleproducts.co.uk
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The support I received was great
The support I received was great. The product I ordered wasn't correct, which was my fault and they helped all the way through. I was really impressed by their customer service.
June 4, 2024
Unprompted review
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What fantastic service
What fantastic service the ordered parts arrived very fast and fitted perfectly just the job to finish my project bike ( 2002 TW 125 ). They also replied to my questions about fitting the bits and offered advice . What a great company I highly recommend them for anyone looking for something for their bike
May 25, 2024
Unprompted review
5 star service
What a great company, so helpful. Customer service is second to none they went above and beyond to locate the parts I needed. I will be using them again in the future.
May 16, 2024
Unprompted review
Superb service to find items from…
Superb service to find items from alternative suppliers and deliver as quickly as possible. Will certainly use them again and again. Well done.
May 10, 2024
Unprompted review
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Motorcycle Products is 5 star
Motorcycle Products not only has a great range of parts for your favourite bikes at excellent prices but the fast delivery and customer service are also 2nd to none!
May 10, 2024
Unprompted review
As a shop should be
As a online should be.
Nice and simple to order with next day delivery and a quick reply to a query to boot.
Also an absolute fantastic battery replacement.
I will be using these guys again
Thank you
May 8, 2024
Unprompted review
Quick Delivery
I ordered a starter relay for my 07 Triumph Daytona.
It arrived super quick & took me 5 mins to fit & my bike is much happier 😀
April 26, 2024
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Good company to deal with.
Professional and reliable company satifying most parts requirements ar good prices.
March 27, 2024
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Good product with a quick delivery.
March 27, 2024
Due to another company sending me the…
Due to another company sending me the wrong part I contacted these guys who responded in minutes and will be sending out the right part immenently. Much appreciated as I urgently required the part for a trip to France.
March 24, 2024
Unprompted review
100% awesome service
100% awesome service, couldn’t find what I was after, turned out my bike had mismatched parts, they went out there way to get me sorted with the correct parts. Service you won’t get from any other site. Fast postage too. Top job guys. Thanks
February 14, 2024
Unprompted review
Found them to be very helpful in…
Found them to be very helpful in discussion my order and even sent out a smaller item out by post after the main order had dispatched which was very kind of them
March 6, 2024
Unprompted review
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You can get specific items you need…
You can get specific items you need quite easily and they arrive in good time.
February 26, 2024
Fantastic product and company
Fantastic products
Fantastic postage
Fantastic when I rang up about a small query.
Will definitely be using again.
February 26, 2024
Great service.
The order was processed promptly and delivered the next day. Excellent service. Will definitely use Motorcycle Products again.
February 26, 2024
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