Motormoolah Reviews 898

I submitted my car details online and received a competitive quote for my vehicle which I was happy with. I had excellent communication with Kierran, and when I handed my car to him I was paid the full amount there and then what I was quoted on line. This is by far a better way of receiving more for your old car rather than part exchange. I will certainly spread the word amongst my circle of friends. Very impressed.

Easy to deal with over the phone. Josh came out and was very helpful and fair and dif a brilliant job when picking it up.

Waste of time. Tried to knock £500 for a few tiny scratches (I didn’t even notice) and some ‘gunk in the oil cap’? Bunch of rubbish, just an excuse to get money off. I reluctantly agreed to a £200 reduction which they accepted but then they changed their mind last minute and said they wouldn’t take it. Absolute waste of time.

Response to below response: I was never told that this was the reason you aborted. What’s laughable is that I actually had the clutch replaced around 3-6 months ago and I could have provided proof of this if asked. I even told the initial person on the phone I had the clutch replaced. I have never noticed a burning smell while driving my car, especially not recently. Absolute nonsense. Don’t bother responding again as I don’t believe a word you say.

What a brilliantly simple service. Very easy to use. Very helpful staff. Great price agreed. Car paid for and collected by a very nice crew of guys. Total pleasure to deal with. Why would you choose any other way.

Did a good job, polite, curious and totally professional. 10/10 👍

Initial offer was £5.467 but was mutually adjusted to £4.800 as it was agreed a new bumper would be required and the offer was guaranteed for 7 days.
Upon collection, one of the first questions from the driver from Onyx was. "Has the timing belt been replaced at 5 years old?" I said I had no idea, but the local Fiat agent always carries out everything that is needed on services. The guy from Onyx after much texting said the offer had been reduced to £4.300 as the timing belt would have to be replaced. I told him I was not prepared to take this reduced offer as all service documentation had been sent through days ago and that basically Motormoolah had wasted my and their time.
Today I telephoned the Fiat agent to ask if the timing belt had been replaced and was shocked when they said," Your Fiat 500X DOES NOT HAVE A TIMING BELT, it has a timing chain, which is inspected at every service and should last for the life of the engine!
I'm very annoyed that a "reputable garage"? did not know this fact!

Excellent service from start to finish. No haggling on price. Picked car up, took for a drive. 15 minutes later money in the bank

Brilliant. Well done 👏👏

Came up with fair offer and then paid what was agreed. Easy to deal with and offered a little more than their better known competitors. Highly recommend - a pleasure to deal with.

Imogen and the team were brilliant. Smooth transaction buying my BMW 1 series from me. About £1000 above the competition with price and picked up at my workplace for convenience.

The offer more than any other trader, smooth & easy collection, the guy who collects the car was polite and helpful.

When they came for a test drive, he said things that were not in the car for 33 thousand miles and reduced their offer from 15 thousand 870 to 12 thousand, not a master who came to look, but nothing but a young scammer.
I don't recommend anyone to stay away from them

Motormoolha offered the best price and stuck to it. Kept you informed all way through .chap turned up looked round car , took for quick test drive .waited around for about 10 min to make sure payment went through. Good service all round .ben was top bloke who helped out on phone calls

Excellent service from start to finish. No messing around. Best price for my golf by a mile. Process very simple. Paid, professional. Ben and Chris superb. Highly recommend .

Excellent service, help and advice

I dont usually leave reviews but I sold my car via this company and had a fantastic experience! At times it felt too good go be true, it was so straight forward! They also matched what I wanted for the car and gave the best and fairest price out of all the companies I looked at. When the guy picked it up, he was friendly and professional, it took about 20 mins. Money was in our account before he took it. There are some negative reviews which worried me but honestly I cannot recommend them enough. Thanks Imogen and everyone at motor moolah!!

Submitted a valuation and booked two calls one via text conversation and one through the website but never received a single call…..

Just sold my car. Offered £500 more than we buy any car. Great service. Very quick and efficient. The guy collecting it was so polite and helpful. They insist that you have an email confirming any finance is cleared before they leave, which is very reassuring. I would recommend and definitely use them again

I had what I thought was going to be a really positive experience organising the sale on the website and over the phone. We agreed a price that I was told would be guaranteed unless we pranged the car before they picked it up. When the pick up came they then tried to find fault and offered £900 less than agreed. I couldn't get hold of my contact who agreed the original price and they haven't replied since to my concerns. With lots of back and forwards we agreed a price £300 less than the original one. Really not happy with this and I did feel let down and a little conned. The positive side was the gentleman who came to the house was very friendly. I would not recommend using them again though.

Very simple and reliable , Ben was great from start to finish. Process is seamless and money in account within 30 min from the driver meeting me. Price paid was the price agreed.
Would recommend for people who want to see hassle free and quickly.

Simple process . Very fair price given . No bartering down on collection.
Only issue handover / payment took over two hours . Otherwise 1st Class