Zeynep was the most amazing person, she's so bubbly, and I'm absolutely confident she'll give u the best service possible. She's great, absolutely love her! She made this car journey so worthwhile
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My intial contact was with Faheem Ramzan . Who was extremely helpful and knowledgeable and found me the car I wanted closer to home . On the day of pick up the Staff and Manager at the Chingford Branc... See more
Company replied
Our experience from beginning to end was brilliant. This is our second time here at Chingford exchanging our car. We were initially helped by Raj and then assisted by Zeynep who was very helpful. Tog... See more
Company replied
Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Lea Valley Road, E4 7PX, Chingford, Essex, United Kingdom
- 020 3993 1329
Over 1000 new cars every week
4.7
Excellent
789 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. All staff that I interacted with were helpful and informative. Thank you
July 25, 2026
Reply from Motorpoint - Chingford
We're so pleased to hear that you experienced great service and found our staff to be helpful and informative. Thank you for your kind words.
Thank you
Motorpoint
Great experience
Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices.
They had the exact spec car we wanted, and £500 cheaper than we could find anywhere else in the country!
Highly recommended .
July 28, 2026
Reply from Motorpoint - Chingford
We're so pleased to hear you had such a great experience with us! It's wonderful that our team was friendly and helpful, and that you found the exact car you wanted at such a competitive price. We truly appreciate your high recommendation.
Thank you
Motorpoint
Zeynep was fantastic to deal with
Zeynep was fantastic to deal with - made the whole process easy and stress free. Would reccomend
July 31, 2026
Unprompted review
Reply from Motorpoint - Chingford
We're delighted to hear that our team member made the process easy and stress-free for you. Thank you for your kind recommendation!
Thank you
Motorpoint
Reply from Motorpoint - Chingford
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service to be honest and fair. Your feedback is greatly appreciated.
Thank you
Motorpoint
The sales people on Motorpoint
The sales people on Motorpoint - Chingford are professional and helpful, especially NIK , ones again I will recommend Motorpoint to any one want to buy a car, the price are competitive , the service was great.
Thank you
July 22, 2026
Reply from Motorpoint - Chingford
We're so pleased to hear about your positive experience with us and that our team was professional and helpful. It's wonderful to know you found our prices competitive and the service great. We truly appreciate your recommendation!
Thank you
Motorpoint
Motorpoint is the only place to go..
Motorpoint is the only place to go if you are planning to buy a near to new car. I brought a Kia from them. It had low mileage, it was clean and tidy without any marks or dents. The only issue it had was the rear camera which wasn't working which Motorpoint paid the main Kia dealers to get replaced with new one within a week.
The Sales team and After Sales team customer care was great. They have a huge selection of cars to suit your need's and their customer office/waiting area layout is really good too.
If ever I need to buy from them again I will. Keep up the good work Motorpoint 😃
June 23, 2026
Unprompted review
Reply from Motorpoint - Chingford
Thank you for your fantastic review! We're so pleased to hear you had such a positive experience with us and that we could quickly resolve the issue with your car's camera. We appreciate your kind words about our team and the selection of vehicles we offer. We look forward to assisting you again in the future!
Thank you
Motorpoint
Aaron was a massive help today when i…
Aaron was a massive help today when i was collecting & finalising my new car! Made the process very smooth & quick. Highly recommend!
July 27, 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear that the process of collecting and finalizing your new car was smooth and quick. We're glad our team member was a massive help.
Thank you
Motorpoint
Had a great experience with zeyned and…
Had a great experience with zeyned and Raj at Motorpoint Chingford branch.
July 24, 2026
Unprompted review
Reply from Motorpoint - Chingford
We're delighted to hear you had such a great experience with our team. We appreciate your positive feedback!
Thank you
Motorpoint
Reply from Motorpoint - Chingford
Thank you very much for your feedback, we appreciate your comments that our colleague Chloe was excellent.
We had an excellent service from start…
We had an excellent service from start to finish.
We had Chloe who was very friendly. She was very professional and explained everything to us clearly and made the process smooth buying our dream car a pleasure.
We had a very pleasant experience.
Thank you Chloe for looking after us.
July 15, 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear you had such an excellent experience from start to finish! It's wonderful that our team was friendly, professional, and made the process of buying your dream car a pleasure. Thank you for your kind feedback!
Thank you
Motorpoint
Reply from Motorpoint - Chingford
Thank you for your feedback and we are glad that you have found our team at Motorpoint Chingford trustworthy and friendly.
The family's bought 4 cars from here…
The family's bought 4 cars from here already, always a great experience.
Had Zeynep help us today, excellent service
July 21, 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear your family consistently has a great experience with us! It's wonderful that our colleague provided excellent service today. Thank you for your continued loyalty!
Thank you
Motorpoint
Zynab been great at explaining and…
Zynab been great at explaining and being patient with us. Great saleswoman
July 21, 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear that our team member was great at explaining and being patient. We appreciate your kind words about their excellent salesmanship.
Thank you
Motorpoint
Reply from Motorpoint - Chingford
Thank you for your feedback and we are glad that you have found our staff welcoming and professional.
Excellent service/excellent staff
Excellent service. Amazing staff, especially Zeynep. Makes changes car so so easy.
July 16, 2026
Reply from Motorpoint - Chingford
We're so pleased to hear that you received excellent service and found our team amazing, making your car buying experience easy!
Thank you
Motorpoint
Reply from Motorpoint - Chingford
We appreciate your feedback regarding our vehicle selection. We are always working to expand our offerings.
Thank you
Motorpoint
Zeynep was absolutely fantastic from…
Zeynep was absolutely fantastic from start to finish. She was friendly, knowledgeable, and made the whole process of buying my new car easy and stress-free. There was no pressure to make a decision, and she took the time to answer all of my questions and explain everything clearly. I really appreciated her patience and excellent customer service. I would highly recommend Zeynep and Motorpoint to anyone looking for a new car. Thank you for making it such a positive experience!
July 15, 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear about your fantastic experience! It's wonderful that the process of buying your new car was easy and stress-free. We appreciate your kind words about our team member's knowledge, patience, and excellent customer service. Thank you for your recommendation!
Thank you
Motorpoint
That you will get expert care and attention.
Friendly customer service and all details of your purchase were clearly explained.
July 5, 2026
Reply from Motorpoint - Chingford
We are so pleased to hear that you found our customer service friendly and that all the details of your purchase were clearly explained. Thank you for your kind words!
Thank you
Motorpoint
Zeynep and Osman were very professional…
Zeynep and Osman were very professional and helpful when buying my car. They were very patient, answered all my questions, showed me how to use the functions of the car properly and supported me through the follow up documents. Thank you so much for making it a easy process.
July 11, 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear that your car buying experience was made easy and professional. It's wonderful that our team was patient, answered all your questions, and provided excellent support with the car's functions and follow-up documents. Thank you for your kind feedback!
Thank you
Motorpoint
Very good service and experience when…
Very good service and experience when purchasing a new vehicle today. Our Sales Executive, Zeynep Salman, was patient, thorough and explained everything clearly throughout the process.
July 10, 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased you had a very good service and experience purchasing your new vehicle. It's wonderful to hear our sales executive was patient, thorough, and explained everything clearly.
Thank you
Motorpoint
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.