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Motorpoint - Sheffield Reviews 

844
TrustScore 4.5 out of 5

4.7

Sheffield Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Gianluca was so helpful from start to finish, and made the whole process simple. So helpful, in fact, that the friend who came with me on collection day ended up purchasing a car himself from Motorpoi... See more

Company replied

Rated 5 out of 5 stars

One of the best car shops I’ve been to- very welcoming and we’re happy to ask what I was looking for however did not follow me around or force any cars upon me. Helena took the time to discuss all car... See more

Company replied

Rated 5 out of 5 stars

The whole experience was easy with no sales pressure. The rep. Mason was excellent, friendly and helpful and an asset to the Company. The premises were modern, clean and inviting. The only small cr... See more

Company replied

Rated 5 out of 5 stars

I’m a first time Customer Sheffield garage. The sales staff especially a gentleman called Gianluca were attentive and informative. The car I purchased was also top notch. They had exactly what I wan... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Sheffield Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom

  • 0114 2055037
Promotion box for Motorpoint - Sheffield

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

844 reviews

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4.7

All reviews

(844)

6,086 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful and never made us…

Extremely helpful and never made us feel rushed or pressured. Excellent service from Logan and Mason. Would 100% recomnmend.

August 12, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Jayne,
We're so pleased to hear about your positive experience and that you felt no pressure or rush. It's great to know our team provided excellent service, and we truly appreciate your recommendation!
Kind regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Good product excellent customer service…

Good product excellent customer service and care car was immaculate on delivery

August 10, 2026
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Reply from Motorpoint - Sheffield

HI Desmond,
Thank you for your lovely review! We are delighted to hear that you had such a positive experience with us and that your car was immaculate upon delivery. We appreciate your kind words about our customer service.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

The service was very good

The service was very good, no pressure from anyone, no one following you around whilst you’re looking, great choice of cars, the experience was easy and straightforward, I would definitely purchase from Motorpoint again.

August 4, 2026
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Reply from Motorpoint - Sheffield

Hi Greg,
We're so pleased to hear you had such a positive and straightforward experience with us. It's great that you appreciated the relaxed atmosphere and good choice of cars. We look forward to welcoming you back!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

We received a professional and friendly…

We received a professional and friendly service and we would certainly recommend Motorpoint Sheffield to family and friends. Thank you

HL Sheffield

August 4, 2026
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Reply from Motorpoint - Sheffield

Hi Helen,
We are so pleased to hear that you received professional and friendly service. We truly appreciate your recommendation to family and friends. Thank you!
Motorpoint Sheffield

Rated 1 out of 5 stars

Waste of a journey

Waste of a journey. They won’t allow your own finance co. They won’t send an invoice to your finance co. Limiting your own personal choices who to take finance with. After the salesman tried to hard sell their own finance companies , so they get the commission, I asked why I can’t use my own chosen finance company, he said they just don’t. So I advised I was clearly not their customer and I left.

August 9, 2026
Unprompted review
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Reply from Motorpoint - Sheffield

Hi Ailsa,
We are genuinely sorry to learn about your disappointing visit and the frustration you experienced regarding our finance options. We understand your desire for flexibility in choosing your finance provider. Your feedback highlights an area where we can improve our communication, we are reviewing our approach to ensure a better experience for all customers.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Everyone was so nice

Everyone was so nice, polite and helpful

August 7, 2026
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Reply from Motorpoint - Sheffield

HI Joan,
Many thanks for your feedback & kind words!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

The whole experience was easy with no…

The whole experience was easy with no sales pressure. The rep. Mason was excellent, friendly and helpful and an asset to the Company.
The premises were modern, clean and inviting.
The only small criticism would be the lighting in the viewing warehouse was not sufficient for a close examination of the vehicle.

August 4, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Michael,
We're delighted to hear about your positive experience with our team and the inviting premises. We appreciate your feedback regarding the lighting in the viewing warehouse and will certainly take it into consideration for improvements.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Excellent customer experiance

We wouldn’t normally bye a car from motor point! But has our minds been changed. What a team! George was great from start to finish he got the MO immediately and delivered. I was pleasantly surprised about the part ex price and the whole way through it was such a pleasant experiance. George and the manager couldn’t do enough to help and we would certainly go back. Thank you.

August 5, 2026
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Reply from Motorpoint - Sheffield

HI,
We are absolutely thrilled to hear that your experience with us completely changed your perception! It's wonderful to know that our team provided such a pleasant and helpful experience from start to finish, and that you were happy with the part exchange. We truly appreciate your kind words and look forward to welcoming you back.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Fantastic car shop

One of the best car shops I’ve been to- very welcoming and we’re happy to ask what I was looking for however did not follow me around or force any cars upon me. Helena took the time to discuss all cars in the store that met my criteria, didn’t rush or pressure me. The sales team were the right balance of being helpful but not pushy. On collection day unfortunately they had fallen behind schedule however they kept checking in with me and updating me on the status of my car. I was seen to by Helena and Finnlay mainly and they were both fantastic however the team overall provided a super service with each team member asking if I was okay and also taking the time to update me on where things were up to. Would definitely use motorpoint Sheffield again.

August 3, 2026
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Reply from Motorpoint - Sheffield

HI,
We are absolutely delighted to hear about your positive experience with us! It's great to know that our team provided such a welcoming and helpful environment without any pressure. We appreciate your understanding regarding the schedule on collection day and are pleased that our team kept you informed. We look forward to seeing you again.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Great experience!…

Gianluca was so helpful from start to finish, and made the whole process simple. So helpful, in fact, that the friend who came with me on collection day ended up purchasing a car himself from Motorpoint, which he collects this week! I am thrilled with my purchase, which came at a very reasonable price.

July 22, 2026
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Reply from Motorpoint - Sheffield

HI,
We're so pleased to hear about your excellent experience and that our team member made the process simple and helpful. It's wonderful that your friend also decided to purchase a car from us! We're thrilled you're happy with your purchase and the reasonable price.
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

Great but…

Ok so this the third car that I’ve bought via MP and they’ve all been good experiences- however the “car service” as opposed to the sales service - is a bit of a waste of time. A car service should be a full proper service not just a pollen filter and some screen wash. That grump apart - I’ll still buy another MP car!

July 27, 2026
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Reply from Motorpoint - Sheffield

Hi Julian,
We're delighted to hear that your car-buying experiences with us have consistently been positive! We truly value your loyalty. We're sorry to hear that the car service didn't fully meet your expectations, and we appreciate you bringing this to our attention. Your feedback is important as we continuously strive to improve all aspects of our service.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Very helpful and no pressure friendly…

Very helpful and no pressure friendly and efficient

August 1, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Alan,
Thank you for your feedback, it is great to hear that you found our service helpful with no pressure. We hope to see you again in the future.
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

Helpful staff good selection of cars…

Helpful staff good selection of cars good quiet roads outside for test driving a car good price .Just need to turn music down as to loud when trying to sort out everything can miss hear what's said.

July 26, 2026
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Reply from Motorpoint - Sheffield

HI,
We're so pleased you found our staff helpful, our car selection good, and our test drive roads excellent, along with a good price! We appreciate your feedback regarding the music volume and will certainly take it into consideration to ensure a more comfortable experience for all our customers.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

This process was a quite high anxiety…

This process was a quite high anxiety event for me ,Kacia made the day special she instantly put me at ease helped me with the technical parts off the sales process was very kind and patient with me as an older person tech is not natural to me ,in fact the whole team everyone was kind and helpful very nice place to do business I will be back although not for 5or so years 👍👍

July 30, 2026
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Reply from Motorpoint - Sheffield

HI Steve,
We're so pleased to hear that your experience, which started with high anxiety, was made special by our team. It's great that our staff were able to put you at ease and assist with the technical aspects with kindness and patience. We appreciate your kind words about our team and look forward to welcoming you back in the future!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Process was quick and easy

Just sold my car to Motorpoint and the whole process was quick and easy and I received the price agreed online. Can't fault them. Plus, the coffee was excellent whilst they checked the car.

July 30, 2026
Unprompted review
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Kevin,
We're so pleased to hear that selling your car to us was a quick and easy process, and that you received the agreed-upon price. It's great to know you enjoyed the coffee too!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Fantastic from start to finish

From start to finish we could not be more grateful. What is usually a daunting task of finding the right car with little or no issues turned into an absolute pleasure.
We were helped by an absolutely fantastic gent Ryan at Sheffield (who’s actual job was not sales) however this was stated from the beginning it was not a problem he would help us if we felt more comfortable so he stayed with us through the whole process only passing us on to another wonderful gent/manager Adam when the need called.
They did not once hard sell us or make us feel pressured, even test drives were made easy and personal. We went in with an idea of what we wanted but after some lifestyle questions and some second to none experience and job knowledge we ended up with a totally different car that was far better suited to us than what we thought we wanted.
This has been an absolute pleasure and not once did we feel uncomfortable or out of outer depth the team really couldn’t do enough. On return to view and collect the car we were once again treated like what can only be described as valuable customers regardless of the fact we were not purchasing the most expensive items. We were even introduced to most of the team who make it work behind the scenes and told how they would be able to make the car look and drive better which once again is most reassuring. What a credit to the company these people are if everyone at Motorpoint throughout the country are like this then the sky is the limit for them!! Many many thanks to you all especially Ryan and Adam we will be returning and telling all our friends and colleagues to come too!!!

July 22, 2026
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Reply from Motorpoint - Sheffield

HI Cathy,
We are incredibly grateful for your wonderful feedback. It truly brightens our day to know that what can often be a challenging process was transformed into an enjoyable experience for you. We are so pleased that our team's dedication to understanding your needs led you to a vehicle perfectly suited for your lifestyle. We pride ourselves on creating a comfortable and pressure-free environment, and it is rewarding to hear that this was your experience from start to finish. Your kind words about our team and their commitment to customer satisfaction mean a great deal to us. We eagerly anticipate your return and appreciate you sharing your positive experience with others.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Motor point purchase

What made our purchase easy was no pushing salespeople Adam who we dealt with was fantastic put us at ease a listen to our concerns fantastic prices and even follow up from Adam asking if everything was ok that was real class

July 25, 2026
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Reply from Motorpoint - Sheffield

Hi Charles,
We're so pleased to hear that your purchase was made easy and that you felt at ease. It's great that our team listened to your concerns and provided fantastic service, even with a follow-up. Thank you for your feedback!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Excellent experience from the Sheffield showroom

I’m a first time Customer Sheffield garage. The sales staff especially a gentleman called Gianluca were attentive and informative.
The car I purchased was also top notch. They had exactly what I wanted from their vast and varied range of cars.
Would definitely use again.

July 25, 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Ed,
We're so pleased to hear about your excellent first experience with us! It's great that our sales team was attentive and informative, and that you found the perfect car from our wide selection. Thank you for your kind words, we look forward to assisting you again.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Great customer service from Adam and…

Great customer service from Adam and Logan. They had a varied selection of cars to consider and test drive at sheffield before I made my final choice. I will definitely be back again in the future for my next purchase

July 23, 2026
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Reply from Motorpoint - Sheffield

Hi John,
We're so pleased to hear about your positive experience with our team and the selection of cars available. It's great to know you found the perfect choice and we look forward to welcoming you back for your next purchase.
Kind Regards
Motorpoint Sheffield

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