Great dealership! Charlie Newton at the Stockton branch was a fantastic help when we came to buy a new family car. He had a relaxed, professional and approachable attitude which allowed us to take our... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Can I say after purchasing my ds9 via motorpoint Stockton how pleased iam especially the way Charlie Newton went above and beyond to sort a small issue we had with the car Overall the experience wa... See more
Company replied
Great service and professional friendly approach from Brandon and then Suraj from start to end. Definitely visit again for next car. Thank you for great advice and atmosphere and answering all quest... See more
Company replied
The overall experience. Our salesman Charlie was really helpful we couldn't of asked for better, there was no pressure to buy. He was genuinely helpful and professional The whole time and the manage... See more
Company replied
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom
- 01642 037073
Over 1000 new cars every week
4.7
Excellent
597 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Straight forward accusation,good part…
Straight forward accusation,good part exchange pricing,no pushing salesman,would have given five stars but for a few little marks on the bodywork which were soon rectified.
October 18, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Rob,
We are glad you enjoyed your experience with our fair trade-in valuation and relaxed sales approach. Thank you for your feedback regarding the minor cosmetic issues we quickly resolved for you.
Thank you
Motorpoint Stockton
Happy Customer!
Pleasant, helpful, knowledgeable staff and not in the least bit pushy!
A very straightforward and positive experience!
October 15, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Margaret
We are so pleased to hear that you had such a straightforward and positive experience with us. It is wonderful to know that our team was helpful, knowledgeable, and provided a comfortable environment with no pressure. Thank you for taking the time to share your kind feedback!
Thank you
Motorpoint Stockton
From viewing the cars and eventually…
From viewing the cars and eventually buying one the staff were very helpful, would definitely recommend and use motorpoint again
October 16, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Craig
Thank you for the fantastic 5-star review! We are delighted to hear that our team was so helpful throughout your journey from browsing our selection to purchasing your vehicle. Knowing that you had a positive experience and would recommend us means a lot to us, and we look forward to helping you again in the future. Enjoy your new car!
Thank you
Motorpoint Stockton
Great dealership
Great dealership! Charlie Newton at the Stockton branch was a fantastic help when we came to buy a new family car. He had a relaxed, professional and approachable attitude which allowed us to take our time and we didn’t feel pressured. He had great knowledge on the cars we looked at which helped us loads to make our decision. We’d 100% recommend this garage to anyone thinking of buying a used car at an amazing price. Thank you to Charlie and the Stockton team!
October 14, 2026
Unprompted review
Reply from Motorpoint - Stockton-on-Tees
Hi Chloe
We are delighted to hear that you had such a wonderful experience finding the perfect vehicle for your family! It is fantastic to know that you felt completely at ease throughout your visit and that the team's approachable, pressure-free guidance helped make your decision so much easier. Thank you so much for your kind recommendation and brilliant feedback, we will be sure to pass your lovely comments along! Enjoy your new car!
Thank you
Motorpoint Stockton
DS9 purchase
Can I say after purchasing my ds9 via motorpoint Stockton how pleased iam especially the way Charlie Newton went above and beyond to sort a small issue we had with the car
Overall the experience was 10/10 very simple and would not hesitate in buying another car in the future from them
So to Charlie thanx alot mate it was a pleasure dealing with you 👍😁keep up the good work
October 17, 2026
Unprompted review
Reply from Motorpoint - Stockton-on-Tees
Hi Russell,
We're so pleased to hear that you had such a brilliant experience purchasing your new car! It's fantastic that our team member went above and beyond to quickly resolve that small issue for you and make the whole process so simple. We truly appreciate your high rating and look forward to helping you again in the future.
Thank you
Motorpoint Stockton
Reply from Motorpoint - Stockton-on-Tees
Hi Mr Palmer,
Thank you for your lovely review! We hope to see you again in the future.
If you need any further assistance, please don't hesitate to call us on 01642 695555.
Thank you
Motorpoint Stockton
Great choice of cars to choose from…
Great choice of cars to choose from little disappointing with my part ex price but happy with the new car
October 8, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Chris,
Thank you for the five stars. We're happy to hear that you love your vehicle and our selection, though we acknowledge your feelings regarding the trade-in value offered.
Thank you
Motorpoint Stockton
The member of staff that dealt with us…
The member of staff that dealt with us made the whole experience enjoyable. Would definitely recommend Motorpoint stockton
October 13, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Liam,
We are so pleased to hear that our team member made your entire visit so enjoyable! It is wonderful to know that you had such a great experience with us, and we truly appreciate your kind recommendation.
Thank you
Motorpoint Stockton
Reply from Motorpoint - Stockton-on-Tees
Hi John,
We are delighted to hear that you enjoyed a relaxed, stress-free experience and received wonderful assistance from our team. Thank you so much for taking the time to share your positive feedback with us!
Thank you
Motorpoint Stockton
Great service and professional friendly…
Great service and professional friendly approach from Brandon and then Suraj from start to end. Definitely visit again for next car.
Thank you for great advice and atmosphere and answering all questions when was needed.
October 10, 2026
Unprompted review
Reply from Motorpoint - Stockton-on-Tees
Hi Kamil & Kasia,
Thank you so much for the fantastic 5-star review! We are delighted to hear that you experienced exceptional service and felt well-supported from beginning to end. It is wonderful that our team provided great advice, created a welcoming environment, and thoroughly answered all of your questions. We truly appreciate your kind feedback and look forward to welcoming you back when you are ready for your next vehicle!
Thank you
Motorpoint Stockton
Was lovly staff
October 6, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Gillian,
Thank you for your kind words, we hope to see you again in the future!
Thanks,
Motorpoint Stockton
Friendly and knowledge staff who got…
Friendly and knowledge staff who got straight to the point
October 14, 2026
Unprompted review
Reply from Motorpoint - Stockton-on-Tees
Hi Kevin,
Thank you for taking the time to leave such a wonderful 5-star review! We are delighted to hear that our team was both welcoming and knowledgeable, providing you with a straightforward and efficient service. Your feedback is greatly appreciated, and we look forward to helping you again in the future.
Thank you
Motorpoint Stockton
The staff were helpful efficient and…
The staff were helpful efficient and polite, creating a great experience when purchasing our car, thank you Geff and Paige.
October 5, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Phillip,
We are glad you enjoyed your experience purchasing your new vehicle. Thank you for your review, and we will pass along your kind words.
Thank you
Motorpoint Stockton
Paige was very helpful during the sale…
Paige was very helpful during the sale and couldn't do enough to make it a problem free sale
October 5, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Leslie,
Thank you so much for the wonderful 5-star review! We are delighted to hear that you received such exceptional support and that your vehicle purchase went smoothly from start to finish. We truly appreciate your business and hope you thoroughly enjoy your new car.
Thank you
Motorpoint Stockton
From first going into the area where…
From first going into the area where all the cars are to displayed, to actually buying a car was a pleasant experience throughout. Staff were helpful, professional and friendly, and everything went smoothly.
October 9, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Paul,
We are so pleased to hear that your visit to our display yard and your overall vehicle purchase were such pleasant experiences. It is wonderful to know that our team was helpful, friendly, and professional, ensuring everything went smoothly for you from start to finish. Enjoy your new car!
Thank you
Motorpoint Stockton
Faulty parts and time wasted
Seemed an easy enough process to buy, (nice enough staff) until I got home.
When I put the car into reverse once at home (I hadn’t needed to when collecting) a warning came onto the screen that there was a blockage or error with the parking sensors. I rang motorpoint and they gave me an appointment at 9AM the next day. When I arrived, no one was on site and the car park was locked. No one answered the phone either. How they missed this error anyway is not good enough then to have my time wasted further was even worse. The following week when I did take the car in and got a courtesy car, I got a call to say my parking sensors ‘are knackered’ and new parts needed ordering, so to pick up the car again and take it back once parts were there. Again, how this was missed is simply not good enough. In the meantime, the infotainment system started glitching and ‘ghost touching’ and when I looked into it, it has a well known problem that needs fixing too. But they can’t be fixed at the same time and need separate bookings. The car only had 5000 miles on it yet has a multitude of problems.
October 3, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Faye
We are truly sorry to hear about the frustrating experience you have had with your recent purchase. We completely understand your disappointment regarding the inconvenience and wasted time this has caused. Your feedback regarding the pre-sale checks and the scheduling of repairs has been noted so we can review our processes and work to prevent this from happening to future customers.
If you would like to discuss this further, please don't hesitate to reach out on 01642 695555.
Thank you
Motorpoint Stockton
Excellent service from start to finish
Excellent service from start to finish. Geoff was very knowledgeable and helpful.
October 5, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Valerie,
We are so pleased to hear that you had a great experience throughout your entire visit. It is wonderful to know that our team provided such informative and supportive assistance along the way. Thank you for taking the time to share your excellent feedback.
Thank you
Motorpoint Stockton
Excellent service from Charlie Newton…
Excellent service from Charlie Newton ..good help with paperwork ,friendly and understood my needs .Delighted with car and price paid.
Would highly recommend..😁
September 29, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Karen,
We are so pleased to hear that you received excellent service and helpful support with your purchase. It is wonderful to know that you are delighted with your new car, the price, and your overall experience. Thank you so much for your kind words and high recommendation.
Thank you
Motorpoint Stockton
Everything was easy
Everything was easy staff friendly and professional
Went out of their way to make sure that we where happy with the purchase would no longer go anywhere
Else Motorpoint the place for price and quality
Thank you
October 3, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Keith,
We are so delighted to hear that you had such a seamless experience purchasing your vehicle. It is wonderful to know our team was both friendly and helpful, going the extra mile to ensure you were completely satisfied. We truly appreciate your loyal support and your high praise regarding our quality and value.
Thank you
Motorpoint Stockton
Went in for a new car and dealt with…
Went in for a new car and dealt with Dillon, he was great, really informative and did his best to get us the best deal. Drove away in our new car very happy.
September 21, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Mrs Pickering
We are so pleased to hear that you had a wonderful experience purchasing your vehicle. It is great to know that our team member was informative, worked hard to secure the best deal for you, and that you drove away so happy with your purchase. Thank you for sharing your positive feedback!
Thank you
Motorpoint Stockton
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.