Great experiance dealing with professional staff who were not pushy. The whole process was easy, calm not stressful and I was also given a decent price for my car. Overall 10 out of 10
Company replied

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Great experiance dealing with professional staff who were not pushy. The whole process was easy, calm not stressful and I was also given a decent price for my car. Overall 10 out of 10
Company replied
Great service. Lewis is such a good human! Down to earth and no jargon sales guy. The cars are what you see with no hidden nasties like some other car dealers we have in the city! Motorpoint has be... See more
Company replied
We have sold a couple of vehicles to Motorpoint in the past, and decided to look for a new vehicle at the Widnes Motorpoint store. George handles our initial visit perfectly, we were left to... See more
Company replied
I bout the car 3 weeks ago I have had a message on the car dash saying it needs a service apparently you forgot to reset after the servic. I have been trying to book it in and customer service is s... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Derby Road, WA8 9WZ, Widnes, Cheshire, United Kingdom

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I bout the car 3 weeks ago I have had a message on the car dash saying it needs a service apparently you forgot to reset after the servic. I have been trying to book it in and customer service is shocking

Reply from Motorpoint - Widnes

Reply from Motorpoint - Widnes

Reply from Motorpoint - Widnes
Second car purchased in a week, once again Jake was brilliant in every way.

Reply from Motorpoint - Widnes
This was our sixth car from Motorpoint Widnes. Always great service, prices and value for money. We were looked after very well by George (again). Many thanks!

Reply from Motorpoint - Widnes
From start to finish everything went smoothly everyone was polite and professional

Reply from Motorpoint - Widnes
Great experiance dealing with professional staff who were not pushy. The whole process was easy, calm not stressful and I was also given a decent price for my car. Overall 10 out of 10

Reply from Motorpoint - Widnes
friendly and helpful staff and cheap prices for the cars

Reply from Motorpoint - Widnes

Reply from Motorpoint - Widnes
Was made very welcome and then left alone to view the cats I was interested in , very helpful member of staff Nathan answered all my questions and knew his stuff , was given a great price for my trade in and the prices where excellent

Reply from Motorpoint - Widnes

Reply from Motorpoint - Widnes
Have used Motorpoint for years and they are always very helpful

Reply from Motorpoint - Widnes
Great choice and lots of support during the purchase. Part ex values and process are always good. Staff pay attention to the detail and go the extra mile.

Reply from Motorpoint - Widnes
Great service. Lewis is such a good human! Down to earth and no jargon sales guy. The cars are what you see with no hidden nasties like some other car dealers we have in the city!
Motorpoint has been recommended to my F&F! Buy with confidence from Lewis

Reply from Motorpoint - Widnes
Great no hassle sales team which I really appreciate. I was dealt with by Jake who offered all the usual extras, mats, protection etc but didn't hard sell or pressurize me. I was offered a decent price for my car with the minimum of fuss. The sales process was very straightforward and the handover/pickup was dealt with professionally by Vaughan. Would have been a 5 star review but not convinced the car had been valeted or cleaned properly. The body was dusty and the engine bay was full of old dried leaves from where it had been stored (not Widnes i think) and was dirty. Otherwise I love the car and the sales/pickup service and staff were 5 star.

Reply from Motorpoint - Widnes
The representative was very helpful
And nothing was too much trouble

Reply from Motorpoint - Widnes
Had to wait along time to collect the car. Also I had part x inspected
In Burnley and then repeated
It
At Widnes a day later when collecting new car…. Then tried to renegotiate the price on part x eventually it was sorted at original price but did take considerable time

Reply from Motorpoint - Widnes
I found motorpoint staff very helpful. Hassle free to look at the cars with no pushy sales push, but helping in any questions etc. Easy transfer of my car to the new one after a test drive. Only problem I found was the cars for sale didn't have any prices on them. They did in the past few years. I managed this information on the website though.

Reply from Motorpoint - Widnes
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