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Motorpoint - Widnes Reviews 938

TrustScore 4.5 out of 5

4.7

Derby Road, WA8 9WZ Widnes, Cheshire, GB


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Rated 5 out of 5 stars

Great experiance dealing with professional staff who were not pushy. The whole process was easy, calm not stressful and I was also given a decent price for my car. Overall 10 out of 10

Company replied

Rated 5 out of 5 stars

Great service. Lewis is such a good human! Down to earth and no jargon sales guy. The cars are what you see with no hidden nasties like some other car dealers we have in the city! Motorpoint has be... See more

Company replied

Rated 5 out of 5 stars

We have sold a couple of vehicles to Motorpoint in the past, and decided to look for a new vehicle at the Widnes Motorpoint store. George handles our initial visit perfectly, we were left to... See more

Company replied

Rated 3 out of 5 stars

I bout the car 3 weeks ago I have had a message on the car dash saying it needs a service apparently you forgot to reset after the servic. I have been trying to book it in and customer service is s... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

9.9% APR on all electric cars

Limited time only

Limited time only
Now is a great time to make the switch to an electric vehicle. We're here to make your electric car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Derby Road, WA8 9WZ, Widnes, Cheshire, United Kingdom

  • 0151 3918282
Promotion box for Motorpoint - Widnes

Why buy new?

Save £1,000s buying nearly new

4.7

Excellent

TrustScore 4.5 out of 5

938 reviews

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Rated 3 out of 5 stars

I bought the car 3 weeks ago I have had a…

I bout the car 3 weeks ago I have had a message on the car dash saying it needs a service apparently you forgot to reset after the servic. I have been trying to book it in and customer service is shocking

May 10, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

Hello Lynne,

Apologies that the service light has come on so near to your collection date. I can see on our records that the car has been serviced in April so we will need to reset the service light for you, I can see on the notes that you spoke to someone from store at the beginning of the month to advise you were going on holiday. If you want to ring us on our direct number 0151 515 8222 or email jonathan.maher@motorpoint.co.uk we will be happy to make an appointment for you.

Kind Regards
Jon
Motorpoint Widnes

Rated 4 out of 5 stars

Good experience and Very helpful

Good experience and Very helpful

May 21, 2026
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Reply from Motorpoint - Widnes

We appreciate your positive feedback. We are pleased you had a good experience.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Motorpoint

Great staff good clean surroundings and quick easy process

May 21, 2026
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Reply from Motorpoint - Widnes

We appreciate you taking the time to leave us a review. We're happy our team was great and the process easy.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Second car purchased in a week

Second car purchased in a week, once again Jake was brilliant in every way.

May 26, 2026
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Reply from Motorpoint - Widnes

We are so glad to hear you had another brilliant experience with us! Thank you for your continued trust.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Fantastic service as always

This was our sixth car from Motorpoint Widnes. Always great service, prices and value for money. We were looked after very well by George (again). Many thanks!

May 26, 2026
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Reply from Motorpoint - Widnes

We're so glad to hear you had another excellent experience with us. Thank you for your continued loyalty and kind words!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Polite and professional

From start to finish everything went smoothly everyone was polite and professional

May 26, 2026
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Reply from Motorpoint - Widnes

We appreciate your feedback. We're glad everything went smoothly and our team was polite and professional.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Great experiance dealing with…

Great experiance dealing with professional staff who were not pushy. The whole process was easy, calm not stressful and I was also given a decent price for my car. Overall 10 out of 10

May 25, 2026
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Reply from Motorpoint - Widnes

We're delighted you had such a positive experience with our professional and non-pushy staff. We appreciate your kind words about the easy, calm, and stress-free process.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

friendly and helpful staff and cheap…

friendly and helpful staff and cheap prices for the cars

May 25, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We're glad you found our staff friendly and helpful. Thank you for your feedback!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Excellent all round

Excellent all round, start to finish 👍👍

May 25, 2026
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Reply from Motorpoint - Widnes

We're happy you enjoyed your experience. Thank you for your feedback!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Highly recommended

Was made very welcome and then left alone to view the cats I was interested in , very helpful member of staff Nathan answered all my questions and knew his stuff , was given a great price for my trade in and the prices where excellent

May 16, 2026
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Reply from Motorpoint - Widnes

We're so happy to hear you had such a positive experience with us! We appreciate your kind words about our team and pricing. Thank you for your feedback!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Fantastic service very professional a…

Fantastic service very professional a curious

May 24, 2026
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Reply from Motorpoint - Widnes

We appreciate you sharing your experience! We are so glad our team provided fantastic, professional service. Thank you.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Great choice and lots of support during…

Great choice and lots of support during the purchase. Part ex values and process are always good. Staff pay attention to the detail and go the extra mile.

May 18, 2026
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Reply from Motorpoint - Widnes

We're so pleased you found a great choice and received excellent support. We appreciate your kind words about our team going the extra mile!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Great service from Lewis

Great service. Lewis is such a good human! Down to earth and no jargon sales guy. The cars are what you see with no hidden nasties like some other car dealers we have in the city!

Motorpoint has been recommended to my F&F! Buy with confidence from Lewis

May 20, 2026
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Reply from Motorpoint - Widnes

We're so glad to hear you had such a positive experience with us and appreciate you recommending us to your friends and family. Thank you for your kind words!

Thank you
Motorpoint Widnes

Rated 4 out of 5 stars

Great no hassle sales team which I…

Great no hassle sales team which I really appreciate. I was dealt with by Jake who offered all the usual extras, mats, protection etc but didn't hard sell or pressurize me. I was offered a decent price for my car with the minimum of fuss. The sales process was very straightforward and the handover/pickup was dealt with professionally by Vaughan. Would have been a 5 star review but not convinced the car had been valeted or cleaned properly. The body was dusty and the engine bay was full of old dried leaves from where it had been stored (not Widnes i think) and was dirty. Otherwise I love the car and the sales/pickup service and staff were 5 star.

May 16, 2026
Unprompted review
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Reply from Motorpoint - Widnes

We are so pleased to hear you had a positive sales experience and love your new car. We appreciate you highlighting the excellent service from Jake and Vaughan. We are concerned about the cleanliness issues you mentioned and will address this with our preparation team to ensure it doesn't happen again. Thank you for your valuable feedback.

Thank you
Motorpoint Widnes

Rated 4 out of 5 stars

The representative was very helpful

The representative was very helpful
And nothing was too much trouble

May 19, 2026
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Reply from Motorpoint - Widnes

We appreciate your feedback. We're glad our team was helpful.

Thank you
Motorpoint Widnes

Rated 4 out of 5 stars

Had to wait along time to collect the…

Had to wait along time to collect the car. Also I had part x inspected
In Burnley and then repeated
It
At Widnes a day later when collecting new car…. Then tried to renegotiate the price on part x eventually it was sorted at original price but did take considerable time

May 14, 2026
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Reply from Motorpoint - Widnes

We apologise for the extended wait and the inconvenience of the repeated part-exchange inspection. We are reviewing our processes to prevent such delays and ensure a smoother experience for our customers.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

I found motorpoint staff very helpful

I found motorpoint staff very helpful. Hassle free to look at the cars with no pushy sales push, but helping in any questions etc. Easy transfer of my car to the new one after a test drive. Only problem I found was the cars for sale didn't have any prices on them. They did in the past few years. I managed this information on the website though.

May 14, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We're delighted to hear our staff were helpful and that your car transfer was easy. We appreciate your feedback regarding the car prices, we change our prices daily to ensure we are not beaten on price.

Thank you
Motorpoint Widnes

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