Motortrustuk Garstang Reviews 

505
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, polite, and knowledgeable, making the entire car purchasing journey completely smooth and stress-free. Consumers often discuss the exceptional service, noting that sales representatives go above and beyond to answer all questions and ensure complete satisfaction. People also mention that vehicles are thoroughly prepared, serviced, and presented immaculately upon collection. However, some customers also noted frustrating issues with communication, vehicle descriptions, and after-sales support after driving away. A few reviewers experienced unexpected delays, missing features, or felt that getting follow-up assistance was difficult.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as welcoming, helpful, and professional... See more

Service

Reviewers mention positive feedback about service, noting that staff members are exceptionally helpful,... See more

Product

Users describe positive interactions with product, expressing great satisfaction with their new vehicles.... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing friendly, professional, and supportive... See more

User experience

Clients share positive opinions on user_experience, highlighting a consistently smooth and pleasant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from the team at Garstang. Efficient service, all questions answered adequately and new vehicle prepared well. I also appreciated help with the paperwork and although an MOT would have b... See more

Rated 5 out of 5 stars

I had never ever considered buying a car off the Internet, but when I saw a car advertised on their site it seemed to be just what I wanted. Initial phone call with Nigel was friendly and helpful... See more

Rated 5 out of 5 stars

I part exchanged my Fiat with this company for a Jaguar E-Pace, bit of a change but had driven Range Rovers before and it's a car I always wanted. They gave me a good part-ex price and the Jaguar w... See more

Rated 5 out of 5 stars

Excellent service from Ben and the MP Motors team. My VW was sorted remotely via the phone and WhatsApp. Collect and all the paperwork was smooth and professional. Thanks again Ben and MP Motors. This... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

505 reviews

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No recent history of asking for reviews

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4.7

All reviews

(505)

230 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Complete professional garage, highly recommended.

I was after an audi recently and dealt with a very helpful and informative salesman called Mark. Although we didnt come to a sale, I was very impressed with the professional manner I was given. Explained the warranty, trade in and quality of the car I was looking at and what was involved, Would recommend them to anyone, and I would definitely check the website in future. A++++++

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

We have just collected our car from…

We have just collected our car from motortrust garstang, we would like to thank Ben for looking after us, he made the process stress free and was the ultimate professional, the car was presented immaculately valeted, all paperwork taken care of, we are delighted with our purchase and would highly recommend Motortrust Garstang.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Mototrust Garstang car showroom ❤️

Went to motortrust garstang as they had every car I’ve been looking at on site. It took a bit of a turn as I went for a car I’d never considered 😂. Right from the start everyone was really helpful and friendly,no pressure at all. I was helped by Morgan Craig who from start to finish made buying the car straight forward and easy. Today I drove my car home and I’m very happy with the whole experience. Thank you 🤩

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

A great company to deal with.

A great company to deal with.
I bought my Toyota Aygo from these guys and I love it.
Although initially there was a minor fault with the back windscreen wiper motor it was dealt with straight away.
Cork was my Sales Assistant and was extremely efficient in dealing with all my phone calls...always polite and very helpful. Thanks Cork.
All in all I wouldn't hesitate to recommend this Motor Company
Many thanks Debs x

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Mark at MP

Great service from Mark at MP - Motor Trust at Brock. Fantastic range of cars at reasonable prices. All MOT’d and serviced and ready to go. Highly recommended.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Ben.

Very well looked after quick and painless process

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Bought my car here and was a great…

Bought my car here and was a great experience… Joe didn’t push me and gave great advice on cars and help me every step of the way… he explained everything very clearly.. well as clear as he could as he is from Liverpool 😊absolute fantastic range of low mileage cars and great prices too..

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Just bought a car from MotorTrust…

Just bought a car from MotorTrust Garstang from Ben, came in on Tuesday, found the car I wanted and Ben sorted everything for us quickly and professionally. I then picked the car up 4 days later without issue. Highly recommend.

February 21, 2026
Unprompted review

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