Banner for Motorway

Motorway Reviews 

108,805
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 21,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple the online platform is to navigate, guiding them easily step-by-step through taking photos and setting up their vehicle sale. People also praise the efficient collection service, noting that support staff members are exceptionally helpful and make the entire process completely straightforward and hassle-free. However, some reviewers were not happy with unexpected price reductions made during vehicle collection or lower final offers compared to initial online estimates. A few other people also felt that communication could be improved when chasing updates or dealing with multiple requests for paperwork.

What people talk about most

Service

Users describe positive interactions with service, highlighting a professional and efficient process from the... See more

Price

Customers consistently note ambiguous experiences with price, featuring both very satisfying outcomes and... See more

User experience

Clients share positive opinions on user_experience, highlighting that the platform is very simple to use and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are very professional,... See more

Customer service

Customers had positive experiences with customer_service, noting that support staff were very responsive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very simple to use, fee was reasonable. Photo uploads easy with templates. Came up with a valuation which I thought was a "reserve" as my winning offer was a few hundred less. This should have... See more

Rated 4 out of 5 stars

Although the process was a little long winded it was worth it in the end as we got the best price possible. Staff were very helpful every time we rang nothing was too much trouble. Would definitely us... See more

Rated 4 out of 5 stars

Everything is so easy you are guided through the steps and how to take photos. Your car is on sale in 24hrs ! Price quoted was higher than the price achieved at sale but perfectly acceptable. Make... See more

Rated 4 out of 5 stars

The valuation and subsequent auction of the car were quick and satisfactory. However, the repeated requests for paperwork, sometimes already submitted, were draining. I was warned about this by friend... See more


Company details

  1. Car Dealer
  2. Online Marketplace

About Motorway

Written by the company

Motorway is the UK's first and biggest car-selling-only platform - connecting private car sellers with 8,000+ verified dealers in our network - that's two thirds of the UK market. Since launching in 2017, over a million people have chosen us to help sell their cars, with a car sold every two minutes.

Our platform makes the whole process simple, secure, and stress-free. Sellers get a great price, fast. Dealers get high-quality stock on their forecourt, fast. Win, win.

If you need help, our friendly team is ready to support you with any questions you may have.

Our office hours are Monday-Friday 9am-7pm, Saturday, Sunday and bank holidays 9am-5pm. Our contact details are below.

Why choose Motorway?

Getting more money for your car has never been easier. With Motorway, you get a free, instant valuation and thousands of verified dealers competing to give you their best offer. This competition means that, on average, sellers walk away with £1,600 more than part exchange*. It's the easy way to sell your car, with home collection and quick payment. Job done.

  • You get a great price – 84% beat market price**
  • 1 million people have used Motorway to help sell their car
  • A car sold every 2 minutes
  • 8,000+ verified dealers in our network - that’s two thirds of the UK market
  • Profile your car in no time at all
  • Rated 'Excellent' with 100,000+ Trustpilot reviews
  • Fast, fair and no fuss

When it works like this, it's no wonder over 1 million people have used Motorway to help sell their car. Enter your registration to get an instant valuation and your car's best price.

*On average Motorway sellers got £1,600 more for their vehicle vs part exchange offers (based on a customer survey in April 2026). Visit motorway.co.uk/claims

**84% of sellers got more than market price for their car. Validated against two independent sources. Visit motorway.co.uk/claims

Over 1 million people have used Motorway to help sell their car

Written by the company

How we do it
Everything we’ve built at Motorway is focused on one goal: helping people get the best price and sell their car with confidence. That means using smart technology to make profiling your car easier, creating competition through daily auctions where 8,000+ verified dealers compete to buy your car – helping drive your price higher. It’s how we’ve built a platform that’s helped over 1 million people sell their cars across the UK.
With you at every step
Selling a car can feel like a big deal, because it is. That’s why we’ve designed every part of Motorway to make selling feel simpler, safer, and fully supported. Our AI-powered profiling helps you create an accurate listing, while every dealer is verified before they can bid on your car. We help settle outstanding finance, secure your payment before your car leaves the driveway, and have a support team available by phone and live chat throughout your journey.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

109K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(108,805)

20,861 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It took two go's to sell car however I…

It took two go's to sell car however I would recommend service. Word of caution the final outcome is totally dependant on the trade buyer not trying to chip you on price when they come to collect. The Web page is clunky hard to navigate the document approval is the same and it's difficult to get motorway on the phone . All said the service is to simply sell your car with the least effort for the best price so no complaints they sold it at short notice happy with price and collected from home

August 18, 2026
Rated 5 out of 5 stars

A fair price and a good service

The whole process went very smoothly, emails describing the next step were clear and helpful . (although there were a lot of them). Collection was quick and painless (no last minute negotiating) Money in my account and fee paid before car left. Would sell this way again.

August 18, 2026
Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish. Any blemishes on the car were pointed out on original photos sent to motorway, and there were no issues collecting the car, I was paid the price promised immediately on collection.. Good communication from start to finish.
Highly recommend. Only slight issue was misunderstanding about sending log book to DVLA..I had emails suggesting that that was my responsibility..in fact motorway / the dealer ( i am assured ! ) deals with that.

August 18, 2026
Rated 5 out of 5 stars

Great price

Great price, collected at an agreed time on the agreed day, despite train issues in the area. Great car inspection that met my assessment. Great service from start to finish

August 18, 2026
Rated 5 out of 5 stars

Using Motorway

Very quick and easy using the Motorway app. First time using Motorway and even got more than estimated.
Kept informed via email and the app throughout.
Would use again.

August 18, 2026
Rated 5 out of 5 stars

Wow what a super service !!!

Wow, what a superb service, I only wish I had thought of it. So easy to use, once you have the App, and I was hand held through the different stages of showing our vehicle in the very best condition. The price we received was nearly £1000 more than the webuyanycar offer and nearly £2000 more than our Mini dealer.

August 18, 2026
Rated 5 out of 5 stars

Great experience!

This was my first time using Motorway and I had a great experience! The app is super simple to use and uploading my car was an easy process. I was kept informed of the progress of the auction and the outcome in a timely manner. Motorway also offered a valuation that was over £1000 more than WeBuyAnyCar! My car sold for a little bit less than than the valuation but I was still happy with the price. It was simple enough to get in contact with the dealer who bought my car and the collection process was swift, the representative from the dealership scanned my QR code, inspected my car, thanked me for being honest on the Motorway profile which meant they didn't have to deduct the price upon collection. Great experience and I'd recommend Motorway to anyone wishing to sell their car in a quick and easy way!

August 5, 2026
Rated 5 out of 5 stars

Had a much better offer than trade in…

Had a much better offer than trade in with the big boys with what I considered my car to be in good condition with full service history and very low mileage, after the buyer checked the description of the car matched what I had submitted payment was immediate.

August 18, 2026
Rated 5 out of 5 stars

Hassle free process

The whole process of uploading documentation and taking live pictures takes some time but once it's done, the rest is easy and convenient, it saves the hassle of dealing with private buyers. In summary-very satisfied!

August 18, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look