Mountainfresh Reviews 127

Excellent service

Prior to placing my order I telephoned Mountain Fresh to confirm the order would be dispatched and arrive by a certain time, I was guaranteed it would. Needless to say it was dispatched late and arrived late and when I called to complain I spoke to the same person who had reassured me it would be there on time - he flatly denied having given me any assurances and then hung up. This company are dishonest and rude - the order still has not arrived so I cannot comment on the quality but I can only imagine that given the poor service the quality is analogous. Avoid avoid avoid!

1000mg caps quite large, a lot of water needed to wash down.

Never before I have experienced a company replying within such a short period of time after any request - even on weekends and holydays. GREAT service!

Excellent service and products.

Purchase of Astralagus & Moringa- both are good quality & perfect for adding to juices & smoothies.
Products arrived quickly following purchase. 😊

Everything worked fine

Great product, lovely package and super fast delivery! Thank you

Quick delivery,very well packed,would use again and recommend.

It may just be me but I tend to avoid Couriers. This time it was Hermes who left a note but no contact details....second time! Mountain Fresh had good communication though.

Having ordered from them twice I am very happy with their service and WILL be a repeat customer/
The aspects that I loved were:

>QUICK delivery
>Pure ingredients-vegan!non Gmo capsules!
>Great value/price point (And I did scour all online shopping outlets before making the decision)
>Loyalty Points that resulted in £5 off my first order on Wormood capsules
>The purchases resulted in more loyalty points which means more points next time
>Even if you dont want to directly buy from their site, you can purchase through EBAY and AMAZON ( I believe)

I first ordered Lemon balm oil from Mountain Fresh via Amazon. This was a 50 ml bottle. It contained a thick colourless oil with a strong scent of lemon balm. The oil was very effective. I was so pleased with it I then ordered two 100 ml bottles, this time directly from Mountain Fresh. My review is unfortunately about these two 100 ml bottles. They arrived very quickly. However, when I opened one of the bottles I noticed that the seal was already broken (also applied to the second 100 ml bottle). The content was also very different from the content of the 50ml bottle I had originally ordered from amazon. This time, and very unlike the 50 ml bottle, the oil was very runny, did not smell at all of lemon balm and instead smelt stongly of olive oil but it was clear that it was biphasic, with some cloudy substance at the bottom of the bottle. This oil was not at all effective, leaving me thinking that the company was probably 'out of stock' when I ordered and diluted what little they had available with olive oil. I felt quite disappointed and will resort to growing my own lemon balm and making my own oil infusions in future.

Good website, swift postage and brilliantly packaged up thank you!

My order was dispatched quickly and was delivered within the time slot I was given.

The website was a little confusing and I struggled to find the right product. However I rang the company and they were very helpful. Product arrived very quickly. Happy to recommend.

My order arrived the following day, by 'to be signed for' post, which was a surprise. I thought it would be by ordinary 1st class post! My capsules were in excellent condition, as was my first order with this company, and I like the re-seal pouches, which are so much easier for me as I have a little arthritis in one hand. I would definitely order any other herbs I need from them.

I have bought from here twice & will buy again. Thanks

I orderd some bespoke teabags. They arrived promptly, are a high quality product and taste great. Email queries were answered quickly. I will certainly be using this company again and again. Great idea to make bespoke tea bags!

Wonderful healing tinctures and extracts. My order was sent fast, in a good quality dropper bottle. I appreciated the detailed & informative website and thoughtful customer service, many thanks to Mountainfresh for really excellent all round service.