While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
26 Allt yr - yn close, NP20 5ED, Newport, United Kingdom
I had a problem with the charging point on my iPhone. Booking a visit was easy and Dario turned up at the appointed time. After examining the iPhone, it was explained that a new part was not necessary and I was only charged for the visit. Excellent service and I have no hesitation in recommending Mousetech.
Booked through booksy. Recommended by partner who had headphones repaired here. Guy was brilliant, quick communication. PS5 picked up repaired and returned to us within 24 hours! Great rates. Will use again and recommend! Thankyou!
Can’t fault mouse tech and the customer service provided. Due to my working schedule it was hard to get an appointment as I work away but Dario went out his way to accommodate me and get my phone fixed. Definitely the only company I would trust to do any repair or maintenance works on my phone.
100% customer service I honestly wouldn’t even bother looking to go anywhere else, my phone screen smashed friday and by monday was all fixed even though i was in work all day dario came to my work.
Easy to book, good communication and 100% reliable. Any problem you have to use this guy
Amazing service quick reply came out same day , my grandson had smashed his screen and the place I took it too didn't repair the phone at all, but thanks to mouse tech it's repaired and he's happy, , will be using these all the time
I have used Mouse Tech several times over the years and would definitely recommend them. Excellent service.
Great service and top quality. Managed to squeeze me in the same day I contacted them and were able to meet me at work. Definitely recommend.
10/10 for quick response and efficient. Very polite and helpful. Highly recommended this company
Superb service, booked at midday phone fixed 3 hours later at home. And to top it all off Tom who fixed the phone was a real credit to mousetech. Well done all
I’ve used them twice now for their home service option to repair my IPhone 11 pro. On time both times and were finished within 20 minutes. Top quality, haven’t had any issues that weren’t caused by myself!!
Very polite and top top quality.
Would recommend to anyone … and I have!
I have been searching for a good mouse for a while. I'm glad to say I have found one now.
Highly recommend! Didn’t mind being contacted to come back out! Amazing customer service!! Thank you.
These band of brothers are the best . Great service . Absolutely would not go anywhere else .
Great service and great price couldn’t fault it. Replaced my battery also my screen was out of place and almost hanging off they sorted that no extra charge.
Fantastic repair, Dario arrived and repaired my phone with short notice. Would highly recommend!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
