excellent staff friendly and easy to…
excellent staff friendly and easy to talk to customer service is second to none and would recommend
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent staff friendly and easy to talk to customer service is second to none and would recommend
We are proud to be accredited by Move Assured and truly value the trust and credibility that comes with being part of such a respected organisation. Their accreditation process reflects high standards, professionalism, and a genuine commitment to quality within the removals industry.
Being recognised by Move Assured has helped reinforce our customers’ confidence in our services, knowing they are choosing a company that meets strict industry standards. Their support, guidance, and focus on excellence make them a fantastic organisation to work with.
We highly appreciate the professionalism and reputation that Move Assured brings to the industry and are delighted to be associated with them.
JE Removals & Son are the most professional and careful team we have ever moved with. They protected furniture and carpets before they began loading their vans and did the same at the new property before unloading. The team themselves are really professional , polite, friendly and incredibly hard- working and patient. They often moved furniture if we changed our minds about where we wanted it to go. Their quote was the lowest out of several firms we got quotes from. They also dismantled and re- assembled bed frames and ensured the fridge freezer and washing machine were balanced on their legs properly to prevent rocking. We also had alot of garden furniture and plants in large pots which the team moved very carefully and placed exactly where we need them to. They worked in difficult weather and conditions, especially outside. Nothing was too much for them and they worked extremely hard, To sum up, JE Removals & Son made moving house a stress- free and calm experience for us. We would highly recommend them.
Where friendly and easy to deal with them.
Company does not actually do anything - other companies use this "Move Assured" registration to imply some sort of standard to their services, however when an issue is raised Move Assured do nothing. They also appear to operate without any policies or procedures as they were asked on multiple occasions to provide these regarding complaints and did not. Furthermore they ignore correspondence, it takes multiple email and phone call follow ups to get any interaction. Any issues raised with them or queries are met with "not within our remit". Don't be fooled by a company who has this as part of their selling strategy.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.