Moveli Reviews 

121
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company, noting that agents provide remarkable support from start to finish. Customers frequently praise the staff for being exceptionally knowledgeable, friendly, and approachable during all interactions. They actively ensure that every property transaction feels remarkably easy, manageable, and completely stress-free for everyone involved. People also highlight the outstanding customer service, noting that dedicated professionals provide clear and timely updates. Staff members maintain constant communication and guidance throughout the entire home moving journey. Reviewers deeply appreciate the efficient response times and deep local expertise, transforming complicated property sales into smooth undertakings.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and dedicated, with reviewers frequently... See more

Service

Users describe positive interactions with service, highlighting exceptional dedication and constant... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently received... See more

Response time

People report positive experiences with response time, highlighting that reviewers found communication... See more

Location

Customers had positive experiences with location, noting successful property sales in areas such as London,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Philip Knight was fantastic from start to finish. He was friendly, approachable, and always quick to respond, which made the whole process feel easy and stress-free. His knowledge and dedication reall... See more

Rated 5 out of 5 stars

Movelli was our saving grace in enabling the sale of our apartment in Wandsworth. I can honestly say, we’ve tried many household named agents on the high-street over past 15 years and none offered th... See more

Rated 5 out of 5 stars

Caroline is so far the best agent we have worked with. She is very nice, her professional approach helped us rent a house quickly and without the stress. She was very helpful through the entire proces... See more

Rated 5 out of 5 stars

My wonderful estate agent was Stephen Codner. I was very sceptical of estate agents when I put my east London flat on the market. However I was sweetly surprised working with Stephen. He was knowledge... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

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4.8

All reviews

(121)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Daniel was extremely professional…

Daniel was extremely professional throughout the sale of our home. He went above and beyond to make sure the experience was seamless and handled expertly throughout!

November 9, 2026
Unprompted review
Rated 5 out of 5 stars

Selling an Exeter property in poor condition

The Exeter property which I was selling owing to a bereavement, was unusual in two respects. Firstly, it was in poor condition. Secondly, my home is more than 250 miles away and, for medical reasons, I cannot travel that far. So my communications with Chris Heal were by email or, if urgent, by 'phone.
Several persons visited the property but only two offers were made. Both offers were then increased. I accepted the higher offer. This was lower than Chris's valuation, though higher than the other valuation received. I think it possible that the standard method of valuation does not allow for buyers being reluctant to get repairs done if a lot of repairs are needed.
Chris is one of the nicest persons with whom I have ever dealt, and especially quick to respond to emails. I highly recommend Chris if you have property to sell.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Gavin was very professional and…

Gavin was very professional and helpful, would definitely recommend. He was very supportive and responsive throughout the process of selling our property. It was a pleasure dealing with someone who genuinely cares about their clients and goes the extra mile to achieve the best possible outcome.

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We had a really good experience with Philip Knight while buying our new home. He was always friendly, helpful and quick to reply whenever we had any questions.
When I asked for a second viewing at short notice, Philip was very kind and arranged it for us. The whole process took a bit of time which was not unusal, and Philip always kept us updated and was there when we needed help. We are now happily settled into our new home, and looking back, we are truly grateful for all Philip’s help and support in getting us here. I would highly recommend Philip to anyone who looking to buy or sell a property.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

A seamless experience

A seamless experience . Kikku was exceptional from start to finish , he managed the process with the buyer with considerable skill , keeping us reassured and well informed at all times. He dealt with issues promptly and professionally all and was altogether very helpful. Fully recommend him.

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Kikku was excellent. He anticipated and addressed problems, going well beyond what was expected at each stage. He addressed queries quickly and was always on top of things. It would be difficult to ask for more.

September 15, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience with Paul at Moveli

Unfortunately, our experience with Paul at Moveli was extremely disappointing. Communication was consistently poor throughout the process. We frequently had to chase for updates, and on several occasions it took weeks to receive a response regarding offers we had made on properties at nearly full asking price.

We also felt that there was very little interest in supporting us as clients or helping us navigate the process. When we were eventually able to get through by phone, the communication was at times rude and dismissive.

Overall, the level of communication, customer service and professionalism fell far below what we would expect from a property professional. Buying a property is a significant and stressful process, and having an agent who communicates clearly and treats prospective buyers respectfully is essential. Unfortunately, that was not our experience with Paul or Moveli.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

We had a fantastic experience with Moveli, in particular with Chris Heal. Chris went above and beyond for us during our home purchase. He set up a WhatsApp group and stayed in constant communication with us to ensure things progressed as smoothly as possible. He was very responsive and went out of his way to make sure the purchase went through without any unnecessary delay. We would highly recommend Moveli and Chris to anyone thinking of buying a home!

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

I unreservedly recommend Chris Heal

I unreservedly recommend Chris Heal to anyone looking to sell their house in the Devon. Single-handedly, he has provided more value than entire real estate agencies I’ve used in the past. Communication with him is easy and direct. He is always responsive, acts in good faith, offers realistic property valuations, and sorts out all the logistics, including coordination with other people in the chain, and the lawyers. Best real estate experience by a country mile.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for more - Chris Heal was fantastic

Chris Heal (Exeter, Devon) from Moveli was fantastic - he proved invaluable getting a probate sale done, when we executors were not local. He was communicative, supportive and went out of his way to help get the deal done - with some complexity along the way. Thank you Chris - Highly recommended.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Chris Heal in Devon

We bought our dream house through Chris Heal, and we could not recommend him enough! If not for the fact that we don't intend to move any time soon, we would use him for our next move! He's super straightforward, very communicative and personable. He did the lions share of holding the chain together when things got tricky with our buyer, and was always very transparent. Loved that he was there to hand us the keys!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We honestly can’t recommend Celine Brill highly enough.

Before finding Celine, our flat had been on the market with a well-known high street agency for an entire year. The experience was incredibly frustrating: viewings came and went, but there never seemed to be any real personal or proactive strategy behind selling our home. The only solution repeatedly suggested was to reduce the price, which ultimately made very little difference.

When our contract ended, we decided to take a completely different approach. We researched who was actually achieving the best results in our area, and Celine came out on top. We contacted her, and the difference was apparent almost immediately.

Within just a couple of weeks of going on the market with Celine, we had an offer.

But what impressed us most wasn’t simply the speed of the sale. Celine’s proactive, personal approach was exceptional from beginning to end. Before the offer, throughout the negotiations and right through to completion, she was constantly engaged, communicating, following up and making things happen. We genuinely believe the sale materialised because of her determination and the way she personally managed the process.

The contrast with our previous experience couldn’t have been greater. With Celine, you never feel like you are simply another property on an agency’s books. She takes ownership of the sale, cares about the outcome and provides a level of customer service that is simply a cut above.

If we ever move again, Celine will be the first and only person we call. We wouldn’t hesitate to recommend her to anyone selling their home. Our experience has completely changed our view of estate agents: forget the big-name agencies and find an exceptional independent agent like Celine. The personal service, accountability and commitment make all the difference.

Thank you, Celine, you were absolutely brilliant.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Chris Heal was absolutely brilliant throughout the process of buying our forever home. What was meant to be a fairly straightforward chain suddenly became much more complicated, and without Chris’s help and support, we don’t think we would have got through it. He was incredibly professional, reassuring and helpful throughout. We would highly recommend Chris to anyone.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

We would highly recommend Chris Heal

We would highly recommend Chris Heal, who was fantastic and very supportive in our process of buying our first home. Throughout the entire experience, Chris was always responsive, helpful and made the whole experience smoother. Thank you for all your help!

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Kikku at Moveli

Kikku at Moveli, helped us sell our mixed use property which had been with another agent for six months with no success. He was able to market it in a way which received a number of enquiries and competing offers which helped push the price to our desired level. The subsequent negotiations of the finer details with the buyer was complex and Kikku helped to smooth out the process which ultimately ended with the sale completion. He was available for questions at all hours of the day and worked above and beyond.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service in Devon

Chris Heal in Exeter provided a service that went above and beyond what I would have expected from a selling agent.
Communications were extremely good and nothing seemed too much trouble for him.
Would thoroughly recommend.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Hannah Le Sueur from Moveli is an absolute superstar!

Hannah Le Sueur is an absolute superstar. She went way and beyond to help us (as the buyer) and also keep the seller happy and responsive. Hannah negotiated on our behalf and facilitated a reduced price that we are happy with and the buyer accepted. Anyone buying or selling would be best advised to use Moveli and specifically ask for Hannah Le Sueur. Over the years I have never come across such a super agent - professional, clever, fast and charming. Nothing seemed too much trouble. Hannah has been invaluable after purchase for all the little things you realise you need to know about the new property but don’t …definitely 5 stars!
Wish I could give 10!!

July 31, 2026
Unprompted review

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