MoverJet Logistics Reviews 2,107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and excellent communication throughout the entire process. Many people highlight the exceptional service, noting the efficiency of transportation, timely deliveries, and the care taken with their vehicles. Consumers also appreciate the reasonable pricing and the personal touch provided by the team. However, some customers reported issues with pricing, mentioning instances where the initial quote changed. A few reviewers also experienced delays and felt that communication regarding these delays could have been better. Additionally, some people were dissatisfied with the company's communication practices, citing a lack of clarity and too many individuals involved in the shipping process.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, attentiveness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the professionalism, attentiveness, and... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the safe and... See more

Price

Reviewers mention positive feedback about price. Many customers found the pricing competitive and reasonable,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The transfer was seamless from start to finish. We made a last minute decision to have our car transported from Massachusetts to Florida. We connected with Ines Josef at Moverjet and within 24 hours o... See more

Rated 5 out of 5 stars

Timing was exceptional, didn’t think I was going to receive the vehicle on time, it was unbelievable, thank you. Not only the timing, everything arrived intact as left the starting point and nothing... See more

Rated 5 out of 5 stars

Tyler with Moverjet, worked hard to make the transport of our golf cart possible. With the golf cart leaving a remove location, out of the way of most routes, and traveling to an equally out of the... See more

Rated 5 out of 5 stars

When I first contacted your company I appreciated the personable help and information I received from Liza. After booking your services it was so helpful to receive the continuing updates on acq... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The agency’s representative has done an excellent job for the past two months to locate a career! She puts tremendous efforts to get things done!

The agency’s representative, Ms. Ines Josef, has done an excellent job for the past two months in locating a career to transport my car. She was always very responsive and communicated with us on a constant basis either via calling or through email messaging!
However, I don’t like the idea of MoverJet Logistics’ policies are not to make aware to the customer, that the carrying company can always change their mind with respect to their promises and they would never pick up the car on time, for example, in my case, they promise to pick up at 6:30pm bust they showed up past after midnight, and put the customer in a very uncomfortable and annoying situations! Also, the MoverJet Logistics, never kept the promised transportation cost. In my case it jacked up two times prices compared to the original quoted price! This sort of harassment could be avoided by telling up front to the customer the real price for the carrying costs!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Moverjet is A+ transport service

Moverjet was beyond accommodating with the cross-country transport of my vehicle. Available to answer all my calls and concerns and delivered my vehicle swiftly and efficiently. Would absolutely use their service in the future. ✅

January 31, 2025
Unprompted review
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Rated 5 out of 5 stars

These guys were really on the ball

These guys were really on the ball. They gave me a great quote and I felt really confident using their service, they were very professional and their agent Adam responded immediately to all of my questions. It was a perfect transport and I couldn't be happier!

February 28, 2025
Unprompted review
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Rated 4 out of 5 stars

Adam did a great job getting things…

Adam did a great job getting things ready. The process was smooth, and the car arrived in perfect condition. However, the pickup was scheduled for Monday but ended up happening two days early on Saturday, which caused some inconvenience. Overall, still a reliable service with good communication.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free

Very nervous about moving one of my vehicles as I’ve seen a lot of bad reviews about transport company’s, but Moverjet Logistics LLC made it super easy and connecting you with trust worthy companies to safely transport your vehicle. Shipped from Toledo, OH to Tucson, AZ and absolutely no issues. I dealt with Ines Joseph and she was great. Highly recommend.

February 10, 2025
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Rated 5 out of 5 stars

Moverjet Logistics

Adam was responsive from the first phone call through delivery of my car from Kansas to California.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Commendation for Ines Joseph – Outstanding Support

I want to express my sincere appreciation for Ines Joseph and her exceptional support in coordinating the transportation of my aunt’s vehicle. What truly stood out was her consistent communication and unwavering follow-through throughout the entire process.

My aunt, who is 82 years old, was always treated with the utmost respect and priority. Ines made sure to keep me informed while allowing my aunt to make all the decisions, ensuring she never felt overlooked. Her professionalism and courtesy made all the difference.

While this transportation option wasn’t the cheapest, it was certainly the best. Having someone as engaged and dedicated as Ines made the entire experience smooth and well worth it. From the initial contact to the final delivery, every step was handled with care and efficiency.

A huge thank you to Mover Jet Logistics and, most importantly, to Ines for her outstanding service!

Best regards,
Missy
Order #5325021

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Transported 5 ton truck

Quoted price was very accurate and reasonable. Communication was clear and very easy with Adam and Melody. Vehicle was picked up and delivered on time without any problems. Would use MoverJet again.

Thanks

January 28, 2025
Unprompted review
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Rated 5 out of 5 stars

The people

The people, I dealt with, were great. Most of the times I had communications with Ines, and she did help a lot. I started with Mellick, and att least for my test question found him to be honest... and that is why i chose to go with this company...then Ines took over and i could not be more satisfied with honesty on these people's part...The duration of shipping/ communications experience was from Jan 14 to Jan 17...and follow-ups till Jan 29...all in all it was great....

January 13, 2025
Unprompted review

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