MoverJet Logistics Reviews 2,107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and excellent communication throughout the entire process. Many people highlight the exceptional service, noting the efficiency of transportation, timely deliveries, and the care taken with their vehicles. Consumers also appreciate the reasonable pricing and the personal touch provided by the team. However, some customers reported issues with pricing, mentioning instances where the initial quote changed. A few reviewers also experienced delays and felt that communication regarding these delays could have been better. Additionally, some people were dissatisfied with the company's communication practices, citing a lack of clarity and too many individuals involved in the shipping process.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, attentiveness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the professionalism, attentiveness, and... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the safe and... See more

Price

Reviewers mention positive feedback about price. Many customers found the pricing competitive and reasonable,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The transfer was seamless from start to finish. We made a last minute decision to have our car transported from Massachusetts to Florida. We connected with Ines Josef at Moverjet and within 24 hours o... See more

Rated 5 out of 5 stars

Timing was exceptional, didn’t think I was going to receive the vehicle on time, it was unbelievable, thank you. Not only the timing, everything arrived intact as left the starting point and nothing... See more

Rated 5 out of 5 stars

Tyler with Moverjet, worked hard to make the transport of our golf cart possible. With the golf cart leaving a remove location, out of the way of most routes, and traveling to an equally out of the... See more

Rated 5 out of 5 stars

When I first contacted your company I appreciated the personable help and information I received from Liza. After booking your services it was so helpful to receive the continuing updates on acq... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ann summers was great

Ann summers was great! She made the transport of my travel trailer easy and smooth. She was available at all times for my questions and i could not be happier with how the process went. I will be contacting Ann with mover jet again for another move!!

September 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Services were great

Services were great. Adam my driver communicated well, answered all my questions and delevered my car in great condition. Will do business again and refer to friends and family specifically because Adam provided such excellent customer service and care with my car. I shipped cars in the past with other companies and didn’t have the same great experience. Thanks Adam for making this process so easy for me!

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Adam was the best to work with

Adam was the best to work with! We worked with him, based on a referral from someone who had great experiences with him and we weren't disappointed. Our first driver had an issue, but Adam was quick to find a replacement and keep up in the loop of when we were to expect our car delivery. The car delivery was not only prompt, but well kept and covered which is above and beyond what we were expecting. Adam was a pleasure to work with and we would love to work with him in the future, or refer our friends to work with him and this company again for all their car shipping needs.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Moverjet Logistics…

My experience with Moverjet Logistics was very positive. From the initial call, they clearly explained the entire process and set clear expectations, leaving no room for confusion. They provided me with an advance window to find a suitable carrier and gave me a quote for the shipment. Fortunately, the carrier agreed to the quoted price, and there were no changes to the final cost upon vehicle delivery. Jane Waits was an excellent agent, staying on top of everything and maintaining direct communication with me through timely follow-ups. Both Moverjet and the carrier were also flexible with the delivery date to accommodate my schedule. Overall car transportation journey with Moverjet Logistics (including pickup and delivery) was quite smooth and stress-free.

September 3, 2024
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Rated 5 out of 5 stars

Efficient and expedient

The entire process was efficient and expedient. Adam is very responsive and timely with communication. Car was picked up from west coast on Monday and arrived in the Midwest on Friday.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great communication

Communication with Ann at MoverJet was great. The deposit was not charged until a driver was booked and the driver communicated well for the pick up and delivery

August 2, 2024
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Rated 4 out of 5 stars

I had never transported a vehicle…

I had never transported a vehicle before so I was nervous about the entire process. Ann kept me posted on what to expect and everything went according to plan. We did not have a time constraint so we had flexibility with pick up and arrival time.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Would definitely ship again!

I worked with Will, who was very attentive and happy to answer all of my questions before I even commited to having my car shipped. He gave me all of my options and was very helpful with updates and checks in after the car has been picked up and delivered!

August 22, 2024
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Rated 5 out of 5 stars

Great Service and Communication

Ann from Mover Jet was excellent to work with. Great communication, responded quickly and answered all my questions. The carrier she booked with was also excellent. Car delivered on time and with no issues.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

MoverJet, and more specifically, BELLA, are awesome!

Bella was prompt to respond, whether day or night. I was negotiating between two different car dealers in two different states, and wanted the vehicle transported ASAP. With so many moving parts, I must've asked for four different quotes. Not only that, but between so many car dealership contacts, it was on several occasions I sent errant notes to Bella meant for dealer... she was extremely patient and courteous every time.

Best of all, from contract signing with MoverJet to unloading the vehicle at my destination was less than 48 hours. Vehicle was clean, driver was courteous and careful.... A+ for MoverJet, and more specifically for Bella— wonderful experience start to finish!

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Ann made me feel safe and secure in our…

Ann made me feel safe and secure in our choice to use moverjet. This was our first time moving our daughter’s car for her move from Tampa to Connecticut. 100% on time and made to feel safe with our choice. Awesome communication all the way!

August 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Bella was great to work with

Bella was great to work with. He stayed on top of it all and worked hard to find a carrier. Moved a car from CA to MT and everything was as it should be.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable service

Initially I was scared about shipping my car across the country. But I heard from two friends who had recently used this service and could vouch for MoverJet.

MoverJet Logistics made the shipping process easy, explained all the steps clearly, gave a detailed breakdown of the fees and checked in every day with me to ensure my car had arrived safely.

July 18, 2024
Unprompted review

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