Movinglife UK Reviews 

216
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's excellent design and engineering quality, noting its robust build and how well it serves their needs. The staff are frequently highlighted for being knowledgeable, professional, and genuinely helpful, providing outstanding customer service. Many people appreciate the smooth and efficient overall service, which has significantly improved their independence and freedom. However, some customers found the product challenging to handle, describing it as unwieldy or difficult to fold and reconnect. A few also noted hard tires, impacting traction and stability on uneven surfaces, and raising concerns about balance.

What people talk about most

Product

Consumers find the product to be excellent, often describing it as well-constructed, thoughtfully designed,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, often describing it as outstanding, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying a mobility scooter for us and couldn’t wish for a better experience. Lucinda was brilliant, she demonstrated the various types of scooters and answered all our questions. Nothing was... See more

Rated 5 out of 5 stars

The fact that two scooters stored side on both sides mean you have clear view of traffic behind you and not lose any back passenger seats and still have small loading spare in our Toyota Auris makes u... See more

Rated 5 out of 5 stars

The man who came to demonstrate the mobility scooter was knowledgeable, professional, friendly and patient. Similarly, the person who delivered the scooter was great. He took time to show us how to... See more

Rated 5 out of 5 stars

Movinglife are a great company. All the staff are friendly helpful and knowledgeable. Drew the salesperson brought the exact model that I was interested in and gave an excellent demonstration. This is... See more


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

About Movinglife UK

Written by the company

We develop, manufacture and market a series of advanced folding scooters around the world, to provide the finest solution for people with mobility issues, due to illness or old-age.

Our products are designed with uncompromising quality, advanced technology and spectacular design, and no less important - with a deep understanding and constant attentiveness to customers' needs.

We’d like to get to know you and deliver a free no obligation consultation and product demonstration.

We offer a free home visit and demonstration for every prospect that turns to us for advice (area dependent). No commitment required and no strings attached.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

216 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(216)

175 reviews in the last 12 months

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Rated 3 out of 5 stars

Too difficult to put together

So far I have struggled with the scooter. I valve great difficulty folding it and unfolding it also reconnecting the two parts once they are split. As a disabled person I have found it to unweildly and have hardly been able to use it since I got it.

January 22, 2026
Movinglife UK logo

Reply from Movinglife UK

Hi Garth

Thank you for your feedback and we’re sorry to hear about the difficulties you’ve experienced.

The scooter is designed to be straightforward once familiar, but we understand that folding, unfolding, and reconnecting the parts can be challenging at first. This is certainly not the experience we want for any of our customers.

One of our representatives will be in touch with you directly to offer assistance and see how we can help you.

Kind regards,
Helen
Movinglife UK

Rated 5 out of 5 stars

Excellent service from initial contact to purchase

Excellent service from initial contact with Luke, to purchase with Drew.
Very friendly and helpful team.
Product manufactured to a very high standard.
Not pressured into the sale by Drew, a very relaxed and pleasant experience.
I would highly recommend Movinglife UK.

December 19, 2025
Rated 5 out of 5 stars

Mark did an outstanding job

Mark did an outstanding job. He thoroughly broke down each aspect, allowing me to film him demonstrating the scooter's assembly and operation.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fabulous products, never over promise and always delivered on time, with care. Thank you Movinglife UK

December 16, 2025
Rated 5 out of 5 stars

A great experience alround…

A great experience booking the demo with Luke and having the demonstration with Drew who was a delight to deal with. He explained things very clearly and did not rush us in our decision.
I would highly recommend Movinglife UK for a Scooter as the engineering is superb and the Scooter itself is of very high quality and very good value for money.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Super!

Drew went ‘above and beyond’ to drive a long way to personally deliver my husband’s Atto Sport. Then he took a lot of time to show me how to fold and unfold it and how to operate it. He also demonstrated some accessories that we wanted. I could not have asked for more. Truly excellent and personal customer service!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Drew came out to demonstrate the…

Drew came out to demonstrate the mobility scooter at my home let me take it for a test drive and told me all about the parts and how it works
Was not at a pushy salesman let me make my own decision about purchasing it
Which I am glad I did the scooter is great and folds down easy and a lot lighter than my scooter before

November 26, 2025
Rated 5 out of 5 stars

Excellent Customer Service

Tried out a mobility scooter at home but due to differing reasons it was nog suitable. Luke and Helen at Movinglife were very helpful and assisted us in making a return stress free. Excellent customer service.

November 25, 2025
Rated 5 out of 5 stars

Customer service is outstanding!

Customer service is outstanding!
My scooter had a problem that needed attention. Called the company and I received prompt attention. Box sent the next day I packed scooter in box and it was picked up the next day 48hr turn around… amazing! All very easy.

November 25, 2025
Rated 5 out of 5 stars

Movinglife does it again

Movinglife does it again. What a great company. I love my Atto Sport Max mobility scooter and wanted to buy an Essential Pouch in the Movinglife Black Friday sale. Luke was really helpful and arranged shipment straight away. My parcel arrived today and now stores my spare battery.

November 24, 2025
Rated 5 out of 5 stars

Mark was excellent

Mark was excellent. He explained everything in great detail and I was able to take a video of him showing me how to assemble and operate the scooter.

November 21, 2025
Rated 5 out of 5 stars

Thoroughly test to make sure it’s right for you.

Had a good experience. I first viewed and had a quick trial at an open day event in Byrkley Park Garden Centre during the summer. Then I asked if I was able to loan a scooter for a week so that I could thoroughly test before making my decision. Not an issue, had one dropped off very quickly.

Mark made an appointment and came to my home and we did the deal straight away.

The scooter is lovely easy to put up and down (big learning curve to do it as quickly as Mark did it!) I also got the orthopaedic back rest, seat cushion with carry bag, the back pack, crutch holders and mirrors (Black Friday sales meant I could get up to £800 accessories free. I would have had the phone holder too but he didn’t have one on his van - still had a bit of spare capacity for it!). In my opinion the seat needs the backrest and cushion as it is fairly hard otherwise. (The normal cushion was Ok but the orthopaedic back rest takes it to another level of comfort.)

The only downside I foresee with it being front wheel drive is that the wheel can spin on slippery surfaces such as wet leaves on an uphill incline - not a massive issue it’s just where I travel. It will be no issue in the warmer months!

It folds up nicely and separates to 2 pieces so I can pick it up easily and put in the boot of my car.

All in all i recommend.

November 14, 2025
Rated 4 out of 5 stars

The technician who served me was a good…

The technician who served me was a good man, helpful, and very knowledgeable about his job. He is Costomer focused and very friendly.
The only problem is the location of the workshop which is not easily accessible. It was difficult to find the shop.

November 14, 2025
Movinglife UK logo

Reply from Movinglife UK

Hi Edward

Thank you so much for your kind words and for taking the time to leave a review. We’re delighted to hear that our technician provided helpful, knowledgeable, and friendly service — we’ll be sure to pass your feedback on to him.

We appreciate your comments regarding the difficulty in finding our workshop. We understand how frustrating that can be, and we’re happy to share that we have recently moved into new premises that are much easier to locate. We hope this will make future visits far more convenient.

Thanks again for your support, and we look forward to welcoming you to our new location soon.

Here is the New address:

Calverton Lane Barn
Calverton Lane
Calverton
Milton Keynes
MK19 6EU


Kind regards

Helen from Movinglife

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