Movoto Real Estate Reviews 621

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication. Many highlight the excellent customer service, noting that agents are knowledgeable, patient, and go above and beyond to assist with the home buying or selling process. People appreciate the clear communication and guidance provided throughout the entire experience, often leading to a smooth and efficient transaction. However, some people were dissatisfied with the company, mentioning issues with dishonesty and a lack of transparency regarding property details. A few reviewers also felt that the company's representatives were heartless and impersonal, and that they felt their concerns were not adequately addressed or that the responses were unhelpful when questioning inconsistencies.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Many reviewers praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service. Many reviewers praise agents for being helpful,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism,... See more

Location

Customers had positive experiences with location, with many expressing satisfaction in finding their dream or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was fast honest and so caring. My realtor was Candace Brodzinski. She was helpful, she listened and she gave great feedback back I'd definitely recommend her to anyone looking to buy or... See more

Rated 5 out of 5 stars

I had an excellent experience working with broker Joe. He is extremely knowledgeable, patient, and professional. He guided me through every step of the process, answered all my questions, and made sur... See more

Rated 5 out of 5 stars

Jill sold my old home, so I could buy my new home. She was knowledgeable and easy to talk with. Never pushy and always available to answer any questions. She was alway supportive and I felt she was on... See more

Rated 5 out of 5 stars

Our realtor/agent...Morgan Tinsley, worked tirelessly finding listing that matched our requirements. We viewed several hundred listing online and visited close to 40 in person. Morgan never lost fait... See more


Company details

  1. Real Estate Agency

Written by the company

Movoto is a real estate brokerage that helps people buy and sell homes. They offer a variety of services, including: New-home listings information Movoto provides up-to-date listing information from over 200 Multiple Listing Services (MLS). They also source data from public county tax assessor's offices, county recorders, and local city halls. Local market data Movoto provides local market data, school proximity information, and demographic information. Real estate agent connections Movoto connects users with vetted real estate agents who have a minimum of three years of experience. Selling process Movoto offers a selling process that includes matching users with a local listing expert, reviewing the home's potential selling price, preparing the listing, accepting an offer, and closing on the home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

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Replied to 14% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Morgan Tinsley...a hardworking, capable, and personable agent.

Our realtor/agent...Morgan Tinsley, worked tirelessly finding listing that matched our requirements. We viewed several hundred listing online and visited close to 40 in person. Morgan never lost faith with us in the search; always taking our ques to our desires for the right location. After we made a choice, Morgan worked with the seller's agent and ours dealing with a drawn out contingency sale on our our part.
Overall, I would rate Morgan as a 5 Star Agent.

November 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Jill sold my old home

Jill sold my old home, so I could buy my new home. She was knowledgeable and easy to talk with. Never pushy and always available to answer any questions. She was alway supportive and I felt she was on my side,seeing anything that I may have missed. I certainly would recommend her to anyone who is doing any kind of real estate transaction.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

From the first time we met Shawn DuLowe it was a very professional relationship. Shawn was always responsive to any situation and dedicated himself to insure his clients were comfortable and well informed . All throughout the selling and buying process Shawn was on point and kept us up to date on the complete process. We would highly recommend Shawn DuLowe.

November 6, 2025
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Rated 1 out of 5 stars

For months my home is showing 1/2 the…

For months my home is showing 1/2 the square footage that it legally has. I have contacted Movoto multiple times and only once did they correct it. Shortly after correcting it the first time it reverted back to the incorrect square footage. Do not ever rely on this company for correct information.

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give less than 1 star I…

If I could give less than 1 star I would. As a licensed professional I would never recommend, this company says one thing and does another. When they fail to deliver what they said they would they then take forever to respond to your requests, then still want you to pay for services not rendered. The leads often time do not respond to them or us. They also threaten you, when you ask about contradictions and the only way they will be at all pleasant is if you are believing all the smoke and lies. Stay far far away from them! There are so many other good options.

July 16, 2025
Unprompted review
Movoto Real Estate logo

Reply from Movoto Real Estate

Kristin~
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our company did not meet expectations.
At the core of our business is a commitment to transparency, performance, and partnership. We recognize that clear communication and accountability are essential, and if we failed to deliver on those fronts in your case, we sincerely apologize.
We never take concerns like yours lightly. While we may not always be perfect, we strive to address issues promptly and work toward a fair resolution. We’re disappointed to hear you felt threatened or misled — that is never the standard we hold ourselves to, nor the experience we want for any of our partners or clients.
We appreciate your feedback and will take your experience into account as we continue to review and improve our processes for future partnerships.

Rated 1 out of 5 stars

The website is impossible to use…

The website is impossible to use because of the "press and hold" requirement to orive Im not a bot. It never works. Makes me wonder whether the whole site is essentially fraudulent. There are so many online resources for house hunting that I suggest you don't waste your time on this one

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Was traumatized

Was traumatized! Took complete advantage of being a first time home owner! They know they do wrong then ghost you!! Worst decision!! Fake ass people!!!

June 24, 2025
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Rated 5 out of 5 stars

Movoto connected me with a fantastic…

Movoto connected me with a fantastic real estate agent in Austin who truly understood my needs and made the entire home-buying process smooth and stress-free. I couldn’t be happier with the personalized service and expert guidance. Highly recommend Movoto for anyone looking to find the right agent quickly and easily!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful

Within a very short time after expressing interest, I was contacted by an agent who was knowledgeable, responsive, and genuinely dedicated to helping me find the perfect home. They listened carefully and provided invaluable guidance throughout the entire process.

April 22, 2025
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Rated 5 out of 5 stars

Our Movoto Experience

Movoto is the best when searching for a home. I was on the app pretty much everyday until we made an offer on our home. The app layout is set up to give you easy access to photos if that is your first focus, but also keeps all the important property information a quick swipe away. As you search an area, it also compares surrounding listing for you to provide insights on the property and I haven’t seen that on any other app. We didn’t use the pre- approval process, but I also liked that was available along with direct access to reach out the real estate agent. It really is a one stop shop app.

March 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Very unprofessional

This has got to be one of the worst real estate companies EVER! For about a week now, I’ve been trying to get a hold of someone and no answer. Only like twice they answered only to hang up once you are varied to who are. I think this might be a SCAM! Be careful people!

April 13, 2025
Unprompted review
Rated 1 out of 5 stars

movato sucks.

Looked on site once and am flooded with notices by them.
No way to unsubscribe or report as spam.
Is pissing me off.
Will never deal with these pests.
Don't want them in my phone.

April 5, 2025
Unprompted review

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