I wound up ordering my protective gear + helmet 48 hours ago. Wound up arriving today, and my initial thoughts are amazing! Super nice comfy feel despite being protective gear, I feel like a tank and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I wound up ordering my protective gear + helmet 48 hours ago. Wound up arriving today, and my initial thoughts are amazing! Super nice comfy feel despite being protective gear, I feel like a tank and... See more
Company replied
this was seriously one of the best experiences i’ve ever had while ordering something! super fast delivery, skates were everything i’ve ever dreamed of and more! the knee/elbow/wrist pads are absolute... See more
Company replied
I thought the thick set would include wrist protectors too but I didn't receive any in the set. I don't see where it specifically lists what's included in the set but some of the product photos do l... See more
Company replied
They’re so cute BUT I can’t even remember how many times I fell on my face, the toe stops keep falling all, literally couldn’t skate last night as they came off 3 times within an hour. I tighten them... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order process was super easy. I am so happy with how quickly I received my skates. I thought it was going to take a long time to receive them but it only took a week. Happy Customer!!

Reply from moxiskates.com
I ordered my skates and they shipped in less than 24 hours. You really can't beat that! My skates arrived perfect in 1 week.

Reply from moxiskates.com
My order was received much faster than expected. I’m extremely happy with my purchase and the quality of my skates.

Reply from moxiskates.com
My zoom consult was super helpful before picking out the skates I wanted. I was able to put 2 different emails for the notifications when the skates were available and was able to check out quickly. I would have preferred text notifications vs email, but in the end it all worked out. The skates are beautiful and worth the wait. They felt good right out of the box. Moxi Lolly was a great choice!

Reply from moxiskates.com
Package arrived earlier than expected so I’m very happy about that! Everything is as shown on the website and fits fine, although the pads and the packaging they came in smelled really bad when I first opened it. Almost fishy? Once they were aired out they don’t smell anymore. Overall a good experience!

Reply from moxiskates.com
This purchase was was a birthday gift to my daughter the only thing she asked for, she went bananas when she saw it and absolutely loves it! Thank you.

Reply from moxiskates.com
Shipping was SO fast and the skates are amazing quality!!! I love them!

Reply from moxiskates.com
I had a great experience with Moxi! My emails were answered so quickly and provided helpful information! They were also so, so kind about me needing to return due to a wrong size. My tiniest issue was it’s difficult to get exchanges, but I completely understand due to their demand. I was able to order a new pair in my correct size and I received them so quickly. So happy with my purchase!

Reply from moxiskates.com
The skates came in super fast!! Theyre also hella cute, Im in love! The fit is great and the skates are super comfy

Reply from moxiskates.com
It only took a couple of days to receive my new skates after I placed my order! It meant I had them right in time for the long holiday weekend!

Reply from moxiskates.com
My moxie skates will be delivered today I am so excited they were packaged up and shipped quickly and my second pair will be here on Friday I can’t wait to try them out is the first time having Moxie skates and I’m very excited.

Reply from moxiskates.com
The sizing is way off now I have to send them back and wait for them to be in stock again to order again.

Reply from moxiskates.com

Reply from moxiskates.com
Items where in stock and arrived very quickly! My only complaint is that in this day and age I have come to expect free shipping and this was far from free bit alas it was in stock so I took the hit.

Reply from moxiskates.com
The customer service is great and the exchange I had to make went super smoothly. The only problem was that I used the size chart and used all possible measurements to find my size for my skates. I bought the size 6 skates, but exchanged them for a pair of size 8 skates when the 6s were too small. I have wide feet in some shoes, so this was not super surprising, but the process was smooth and fairly quick! If you have a similar situation, getting one or two skate sizes larger helped a lot!

Reply from moxiskates.com
I loved my skates, but one order since is running very late on delivery. Another order's email said an item had been shipped, but then I received a subsequent email saying the item was no longer in stock(?). I love my skates, but will be hesitant to order future items.

Reply from moxiskates.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.