Started using these pre cured nails after retirement as more economical than having my nails done at beauticians. Although my nails are more brittle now on removal, they have grown to a nice length. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love, love, love MoYou gel strips. I used to spend a fortune on getting my nails done but since I’ve discovered MoYou, no more! I was never any good at doing my own nails, they always looked like... See more
Company replied
MoYou nails are incredible - I can finally have gorgeous nails whenever I want in loads of fun designs and colours. They are so easy to apply and take no time at all - faster than painting nails and w... See more
Company replied
There was an issue with delivery, Royal mail delivered to the wrong address. However, after explaining my dilemma, customer services contacted me and we resolved the issue within a week! I was very p... See more
Company replied
Company details
Written by the company
GEL STRIPS💅 Last For 2 WEEKS With no Nail Damage👌 Vegan & Cruelty Free🐼 Free UK Shipping✈️ New Release EVERY Friday! Use #moyoulondon to be featured 👀
Contact info
Unit 4-5 Brightwell Barns Waldringfield Road Brightwell, IP10 0BJ, Suffolk, United Kingdom
- +44 7562 788087
- info@moyoumarketing.com
- moyou.co.uk
4.4
Excellent
380 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been using these for a while now and…
Been using these for a while now and love them. Just tried the Non UV ones and had an issue with them. Customer Service sent a replacement straightaway with no quibbles.
December 2, 2025
Unprompted review
Reply from MOYOU
Thank you so much for your lovely review! We're thrilled to hear you’ve been enjoying our products for a while now. We're sorry you had an issue with the Non-UV set, but we’re really glad our customer service team could get a replacement out to you quickly and without any hassle.
We truly appreciate your continued support and are always here if you ever need anything. 💕
Advertisement
Love these
Love these!
Been a customer for over a year. I'd be lost without the gel strips now - they've been a game changer. I did cheat once using the sassy saints ones and paid the price (they are no comparison to the MOYOU ones!!!)
Customer service have been brilliant too - the one time i had an issue I had a replacement set sent out the next day, no questions asked!
July 25, 2025
Reply from MOYOU
Thanks so much for sharing your experience with us Mrs B! We appreciate your feedback on our products and your note about our customer services. Have a wonderful day!
Would not recommend .
I have been using Glaize Nails for a few months now so know how to apply wraps/ press ons, so thought I’d give Moyo a trial. Unfortunately after only 2 & a half days, several nails had an opaque sheen and had started to lift. What a waste of money ! I have 2 other unused sets which I might as well throw in the bin … oh well lessons learnt 🙄
November 19, 2025
Unprompted review
Reply from MOYOU
Hi Sharon,
So sorry to hear that your experience with our products has not been the best. We would love the opportunity to make this right, please do email our customer services with your order number and details and we can take it from there.
Speak very soon and apologies once more.
The best gel nail strips out there!
The best gel nail strips out there!!
You won’t get better and if you put them on properly will last 4 weeks easy!!
I recently tried a different brand and immediately regretted it. You will not be disappointed
October 27, 2025
Reply from MOYOU
Hi Rachevs,
We love that you love our gel nail strips!
Thank you for your feedback! Have a beautiful day!
Put in the prep work & you will be rewarded
I used these gel strips in the past & although they looked fantastic and were straight forward to apply with great instructions I don’t think I put enough effort into preparing my nail bed which led them to chip and come off in less then a week . I have since learnt this is CRUCIAL. I’ve recently applied them again after a long break and really followed their instructions thoroughly- including really ‘scuffing up the nail (gently) before applying - wow what a difference this time..they are still on and looking good almost 3 weeks later..super impressed and highly recommend this company, if you put the effort in and do exactly what they advise they will last and absolutely zero damage to your nail , unlike gel polish at salons which always destroy my nails when they remove it
Will continue with Moyou now as I know I can have affordable salon quality nails at a fraction of the cost ☺️☺️very happy ❤️
October 31, 2025
Unprompted review
Reply from MOYOU
Hi Bridget,
Thank you for pointing out that "crucial" step or preparation. This is so important in getting the best results and we are very grateful for you sharing this step in getting your nails to last with "absolutely zero damage to your nails".
Have fantastic day!
Advertisement
Dissapointed…
I spent over £50 on the dipping powder set, it was very disappointing and nowhere near as easy as it is made to look on advertising.
October 29, 2025
Unprompted review
Reply from MOYOU
Hi Emily,
So sorry to hear that your experience with our products has not been the best. We would love the opportunity to make this right, please do email our customer services with your order number and details.
Speak very soon and apologies once more.
Great 👍🏼
This company is really great! 😊 I love their products Stamping plates , polishes are wonderful & they really take care of their customers !
September 29, 2025
Unprompted review
Reply from MOYOU
Hello Elise,
We’re delighted to know you’re enjoying our products! Thank you for sharing your experience — we’re committed to creating high-quality items and providing excellent service for customers like you. 💖
Best,
Julie
Very Happy
Very Happy
I recently bought some Nail art plates for this Company, prices were reasonable, & I received product quickly. Will order from them again
September 14, 2025
Unprompted review
Reply from MOYOU
Hello,
Thank you so much for your feedback! We’re delighted that you’re satisfied with our products, pricing, and fast delivery. We truly appreciate your support and look forward to serving you again soon. 🌸
Best,
Julie
Lasted 5 weeks and no damage
Used for the first time on my very short nails, I can’t believe they have been on 5 weeks now and not budged or broken. My nails have grown out underneath so removed the Moyou gel nails today, absolute No damage to my real nail.
I applied with glue
October 12, 2025
Unprompted review
Reply from MOYOU
Hi,
Wow, 5 weeks — that’s amazing! 😍 We’re so happy to hear how well your Moyou gel nails lasted and that your natural nails stayed healthy too. Thank you for sharing your experience and for choosing our products! 💅✨
Best,
Julie
Advertisement
Do your own nails at home!
Very informative website. Clear instructions on how to apply all types of nails. Have used both press-on's and nail strips. Received comments on how great they looked from loads of people, including men! Have recommended them to tons of people, especially on my recent cruise. Highly recommended.
September 13, 2025
Unprompted review
Reply from MOYOU
Hello,
Thank you so much for your amazing feedback! 💕 We’re thrilled to hear you’ve enjoyed using both our press-ons and nail strips — and that they were such a hit on your cruise! 🌊✨ We really appreciate you spreading the word and recommending us! 💅
Best,
Julie
Colourful Gel Nail Strips
My gel nail strips, arrived in good time, I use them all the time now, as so kind to my nails after years of baib abuse and age made my nail beds very thin, fragile and painful.
I now have beautiful strong nails, with gorgeous designs on them, which are very easy to apply, and easier to take off. 100% recommend - never to back to the salon.
October 8, 2025
Unprompted review
Reply from MOYOU
Hi Mandy,
We’re so happy to hear this! 💕 It’s wonderful that our gel nail strips have helped your nails feel stronger and healthier again. Thank you for sharing your story — we’re thrilled you’re loving the designs and ease of use. Your support means so much! 💅✨
Best,
Julie
Best I’ve had
Put them on and next day decided to clean the kitchen,even the oven and they haven’t budged.
Take your time putting them on and follow instructions,it’s easy
I want to try French tip next
October 3, 2025
Unprompted review
Reply from MOYOU
Hi Ruth,
That’s amazing to hear! 😊 Sounds like they held up perfectly even after a serious cleaning session — that’s exactly what we love to see! Thank you for sharing your experience and tips. The French tips are such a classic look — you’ll love them next! 💅✨
Warm regards,
Julie
Fabulous
Fabulous, after 2 strokes I was paying a lot to have my nails done. It’s so easy to apply these and love having the subscription so I can change the design every 2 weeks
October 4, 2025
Unprompted review
Reply from MOYOU
Hello there,
We’re so happy to hear that! 💖 It’s wonderful that our wraps make it easy for you to enjoy beautiful nails without salon visits. Having fresh designs every couple of weeks sounds perfect — thank you for being part of our subscription family! 💅✨
Kind regards,
Julie
Advertisement
Game changer
Have purchased cheaper versions of these nails previously with mixed results. Have to say my first time trying MoYou has been excellent!
Had these on over 2 weeks now & still look fabulous. The cliche "You get what you pay for" definitely applies. Since bought 3 more sets & looking forward to trying those too.
100% recommend!
August 25, 2025
Unprompted review
Reply from MOYOU
Hi Anne,
Thank you so much for sharing your experience! 💖 We’re thrilled to hear that your first MoYou set lasted beautifully for over 2 weeks and that you’re already excited to try more styles. We couldn’t agree more with “you get what you pay for” — quality makes all the difference! ✨ We can’t wait for you to enjoy your next sets, and we truly appreciate your recommendation.
Warm regards,
Julie
Reply from MOYOU
Hi there,
Thank you so much! 💅 We’re so glad you’re loving the wraps and getting 2–3 weeks of wear—it makes us so happy to know they’re working well for you. 💖
Warm regards,
Julie
The customer service team are great
The customer service team are great. When I had an issue with a promotional code which hadn’t gone through they quickly amended the order.
September 16, 2025
Unprompted review
Reply from MOYOU
Hi!
Thanks so much for sharing your positive experience with the customer service team. It’s wonderful to hear they were quick and helpful in resolving the issue with your promotional code. Great customer support can really make all the difference!
If you ever need any assistance or have questions, please send us a message.
Warm Regards,
MoYou London Team
Beautiful nails
Beautiful nails! I've been using these for over a year now. They look so professional and I have had so many comments. They are so easy to apply and remove. Last for up to 3 weeks. I have my hands in hot water a lot, it's never an issue. Would never go back to a salon again.
September 12, 2025
Unprompted review
Reply from MOYOU
Hello Rebecca,
Thanks so much for sharing your wonderful experience with the nail strips — it’s fantastic to hear how much you love them! 😊 It’s great that they look professional, last up to three weeks, and hold up even with lots of hot water exposure. Sounds like they’ve truly become your go-to! If you ever have any questions or need tips for application or removal, I’m here to help.
Keep enjoying those beautiful nails! 💅
Warm regards,
Julie
Advertisement
1 Year of Using MoYou and my results
I have been using MoYou Gel Nail strips for a year and I am over the moon with them and the benefits they have had on my nails!
My nails have grown and strengthened, using MoYou Gel Nail strips! I can honestly say they have changed my nails completely!
I used to suffer with extremely weak and peeling nails. I was never able to grow them as they were so thin and would bend and break. Since using MoYou nail strips, my nails have had the opportunity to grow well with the protection of the strip on top. As a result, my nails are stronger and no longer peel! I am also finding they grow so well with the strips on and when I take them off at the end of the 2 weeks they are sometimes too long for me! I never dreamt i would be able to complain about that haha!
I will continue to use and recommend your products to anyone who is interested! Thank you for changing my nails for the better!
September 8, 2025
Unprompted review
Reply from MOYOU
Hello Amy,
Thank you so much for sharing your wonderful experience with MoYou Gel Nail Strips! We're thrilled to hear how our products have positively impacted your nail health and growth. It's fantastic that you've found a solution that not only protects but also strengthens your nails. Your feedback and recommendations mean a lot to us, and we're delighted to be a part of your nail care journey. If you ever have any questions or need further assistance, feel free to reach out.
Thank you for being a valued customer!
Warm Regards,
Julie
Great gel strips and great customer service
I use the gel strips and they last really well. You have to learn the right amount of pressure to apply to the edges but once you've got the knack they look fab and a great range of designs. I recently ordered the wrong product and Megan in customer service couldn't have been more helpful, really appreciate it!
September 2, 2025
Unprompted review
Reply from MOYOU
Hello Alice,
Thank you for sharing your experience with our gel strips! It's wonderful to hear that you're enjoying the designs and finding them long-lasting. We're also thrilled to know that Megan from our customer service team was able to assist you effectively. If you need any more help or have further questions, feel free to reach out. We appreciate your feedback!
I have mixed feelings
I have mixed feelings. I've had some great products, the quality is fantastic, and others that were terrible, so be careful and read the reviews.
The delivery is very fast
August 11, 2025
Unprompted review
Reply from MOYOU
Hello Roxy,
Thank you for sharing your experience with us. We're glad to hear that you've enjoyed some of our products and found the quality to be fantastic. We strive to ensure that all our products meet high standards, and your feedback is valuable in helping us improve. If you have specific concerns or need assistance with any product, please let us know, and we'll be happy to help.
If you need further assistance, please feel free to reach out to our support team.
Warm regards,
Julie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.