Mozio Reviews 

Well worth booking your transfers with this company. They were courteous on time and knew where they going. The communication was spot on aswell

Communication, meeting, perfect

Excellent friendly drivers who arrived on time. Both very helpful and fabulous trip.

Very good prompt service

Driver was very professional and the car luxurious

No body come to pick me , so I take a taxi from the street

Everything was perfect and very well organized. Many thanks!!

Wonderful amazing professional service same person both ways on time very informatve lovely experience and on time thank you

IF I COULD GIVE NEGATIVE STARS I WOULD! HORRENDOUS ON ALL ACCOUNTS, TERRIBLE CUSTOMER SERVICE EACH MEMBER OF STAFF SAYS DIFFERENT THING- THEY DON’T ALLOW YOU TO ESCALATE.

ALL BECAUSE THEY COULD PROVIDE A SIMPLE TRANSFER THAT HAD BEEN ARRANGE FOR OVER A YEAR FOR A 3YR OLD THAT NEEDS A CAR SEAT.

ABSOLUTELY SHOCKING!

NEVER USE

Our driver was waiting for us and got us to our hotel quickly and safely during a busy time in the city. Highly recommend!

Mozio was awesome the two times I used them in Singapore. The drivers messaged me before my pickups and I felt very confident that they would get me to my destination. Very efficient and reliable.

Great service. Soner our driver was on time and very kind

Easy way to get to and from the airport. Drivers were both very nice and prompt.

Courteous, helpful driver. Could not fault him.

I’m genuinely amazed Mozio had the nerve to send me a customer satisfaction survey after what happened.

We had pre booked transport from Narita Airport to our hotel in Tokyo because we were arriving in a foreign country with our family and wanted the certainty of having transport organised. During the typhoon conditions, Mozio cancelled our booked transfer, leaving us stranded trying to organise an alternative at the last minute.

We then tried to find other options ourselves. Car transport was extremely difficult to obtain and train availability was heavily affected, with services/options filling up. We were ultimately fortunate enough to secure alternative transport, but it cost us around double what we had originally planned to pay, largely because of the conditions and the last minute situation Mozio had left us in.

The whole reason you pre book an airport transfer is so that when you arrive after an international flight, particularly during difficult weather, you have some certainty. Instead, when we needed the service most, it was cancelled and we were left to sort the problem out ourselves.

Then, incredibly, Mozio sends me an email asking me to review how good their customer service was.

Once I’m back home, I’ll be making sure I share this experience wherever travellers research airport transfers. Based on our experience, I would never use Mozio again.

Very great Guy who came to pick me up

On arriving in Crete our driver was waiting at the airport as soon as we arrived, super friendly & helpful nice little touch was the water we were given on the start of our journey. We arrived early evening, but pointed out places of interest on our way to the resort. Return journey the same, driver arrived very promptly, again very friendly. Because of roadworks, he had to use the b-roads. But again pointed out places of interest and history of the island, would certainly use this company again if returning to the island. Great service

I was so happy to have used this platform months in advance while planning my international travel. I used this service for airport collection, with the addition of the meet and greet. I also used it for airport drop offs where I hadn’t used that country’s local taxi services before. This made my travels so much more less stressful.

Very professional, friendly and prompt service

The driver was very polite and knowledgeable and capable. Highly recommend the service. Good communication also.