Took ten days to ship
Took ten days to ship, eventually arrived and the Rangers Home top is nothing like the picture shown, The picture shows the neck with a red stripe around the neck, the top i received has a red and blue stripe in the middle of the white collar, the sleeves are also the same, it should have white atripes running through the strip but the top i received has light blue strips, It is nothing like the Rangers 2026 home top.
Reply from MQS | Classic Football Shirts
Hello! Dear Graham Easton:
We received your feedback on the Trustpilot website. I checked the shipping record photos, and the jersey is indeed the same as you described. I inquired with our warehouse staff about why the shipped jersey was different from the one produced in our factory. The reason is that our factory's stock of jerseys had sold out, and they urgently requested a jersey from another factory for shipment, but apparently, they produced the wrong version. The staff did not notice this detail. For this error, we will compensate you in two ways: Option 1: We will provide you with a $12 voucher equal to the value of the jersey you ordered, which you can use to deduct the amount from your next order; Option 2: We will resend you a new, correct version of the jersey with your next order.
We sincerely apologize for the unpleasant shopping experience! After you choose your compensation option, we will record it and process your compensation. If you encounter any problems during the ordering process, please feel free to contact us at any time. We apologize again for this incident!
Kind regards
----- MQS | Classic Football Shirt