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Mr. Fillet Reviews 

7,281
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Chicken is perfect, but the delivery guy didn't ring the doorbell and instead left the meat in the lobby of my apartment building. If you guys didn't confirm delivery 15min prior, the package would ei... See more

Company replied

Rated 5 out of 5 stars

Excelent quality and a super convenient price. Nicely packed with extra freeze bags and delivery on time. I will definetly continue to order.

Company replied

Rated 5 out of 5 stars

We already had good experience shopping ad the Mr. Fillet shops in person. The ordering experience as our first time is really positive. The updates on the order, the packaging, says care and thoug... See more

Company replied

Rated 5 out of 5 stars

I gave been ordering from Mr Filet for a few years already and I am extremely happy with everything: the price is fair and you get a quality product delivered at your door with friendly people. Great... See more

Company replied

Company details

  1. Poultry Store
  2. Butcher Shop
  3. Chicken Shop
  4. Discount Supermarket
  5. Grocery Delivery Service
  6. Meat Wholesaler

Written by the company

Welkom bij Mr. Fillet, waar kwaliteit, aandacht en jouw gemak centraal staat. Hand gefileerde kip uit eigen Nederlandse slachterij en 100% halal. Makkelijk online besteld, nog makkelijker thuisbezorgd in Nederland én Vlaanderen. Verse kip voor de beste prijs. Now we’re tokkin'!

Verse Nederlandse kip

Written by the company

Verse kip voor de beste prijs 🤩
Onze reis begint bij de zorgvuldige selectie van de beste kippen, welke we in onze eigen Nederlandse slachterij verwerken onder streng toezicht van de Nederlandse voedsel en waren autoriteit (NVWA). Wij voegen geen water toe en onze kip is vrij van antibiotica. Geen tussenpartijen, geen gedoe. Snel en vers! Onze kippen worden Halal geslacht. Dus waar wacht je nog op? Voor 10:00 uur besteld, dezelfde werkdag geleverd. Bestel vandaag nog je kipfilet op www.mr-fillet.shop.

Onze bezorgingsbelofte:

Gratis en snel thuisbezorgd

Gratis en snel thuisbezorgd
Gratis bezorging met Trunkrs. De Track & Trace is geavanceerd en 15 minuten voor aankomst ontvang je ook een smsje.

Contact info

Promotion box for Mr. Fillet

Verse Nederlandse kip 🐔

Bestel voor 10:00 uur en krijg dezelfde werkdag gratis geleverd!

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(7,281)

1,171 reviews in the last 12 months

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Rated 1 out of 5 stars

Product out of date

I used to love getting products from Mr Fillet. My last 2 orders were a complete fail and to be honest even a health hazard. I received my box one whole day after the agreed date, with half frozen half defrosted meat when I clearly was expecting fresh produce. I am highly disappointed in the service quality. Even the delivery date on the label was too old. Which makes me think the box was not respecting cold chain norms.

September 30, 2024
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Reply from Mr. Fillet


Dear doua Bassiri, Of ​​course we are also disappointed that our transport company Trunkrs has not delivered your order. We will discuss this with them. How nice that you still contacted our customer service.
We have refunded the purchase price and sent you a personal discount code of Euro 5. This is to compensate for the inconvenience. We therefore assume that this has been resolved with you. We hope to see you again in our webshop! www.mr-fillet.shop

Rated 5 out of 5 stars

TOP FILET

GOED SUPER BEZORGING

September 24, 2024
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Reply from Mr. Fillet

Hoi Jan, bedankt voor het delen van je ervaring! Dit vinden wij natuurlijk fijn om te horen

Rated 5 out of 5 stars

Will def order again

Quick delivery, great quality chicken and yet much cheaper than AH or at jumbo! I love that they also provide freeze bags to split into smaller portions 😍 Will def order again

August 15, 2024
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Reply from Mr. Fillet

Hi Anonym, thank you for the 5-star review!!

Rated 5 out of 5 stars

Super!

Quick service. Fresh product. Proffessionaly packaged and the included zip lock bags was very nice surpise and super handy for prepping your own portions. I am a very happy customer!

August 13, 2024
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Reply from Mr. Fillet

Dear Chris, thank you for your 5-star review!

Rated 5 out of 5 stars

The fillet did not come the day that…

The fillet did not come the day that they were supposed to come. I tried to call but there is no phone number. I am now lost and have no idea when the order will arrive. Also, I don't trust that trunkrs will maintain the meat in a proper condition after they did not deliver the correct day. Provide customer support!

_______________________________________________
Updated review after receiving support from Mr Fillet:

After discussing with the Mr Fillet support the made ammends for the bad condition and I am extremely happy with their behavior and proactive resolution! In the end, it was Trunkrs issue where they did not take the delivery seriously and delivered a bad quality chicken the next day. However, Mr Fillet solved the issue! Highly recommended, even though they don't have a phone number their mail support and approach to customer issues is outstanding.

August 13, 2024
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Reply from Mr. Fillet

What a shame to read that your experience with us was less than ideal. Of course we are disappointed about that! However, we see that we responded to your email. Unfortunately, we have not received a response. We hope to receive an answer as soon as possible so that we can resolve this with you.

Rated 5 out of 5 stars

De kip is super vers en lekker en…

De kip is super vers en lekker en krimpt niet in de pan.
En de levering is top komt met koelelementen binnen en keurig ingepakt.

June 5, 2024
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Reply from Mr. Fillet

Hi Annemieke, bedankt voor je enthousiaste review! Super fijn dat je tevreden bent.

Rated 1 out of 5 stars

Got bad chicken fillet while they claim…

Got bad chicken fillet while they claim it was ok.

May 5, 2024
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Reply from Mr. Fillet

Dear Tilen,

What a shame to hear that you do not experience our chicken fillet as good. We investigated whether something could be wrong, but this was not the case. Your order was placed by yourself on Sunday and delivered to you by our transport company on Monday evening. The chicken was processed, packed and shipped the morning of delivery and is therefore of good quality. We have not received any other complaints. We are sorry that it turned out this way.

Rated 5 out of 5 stars

Altijd alles perfect

Altijd alles perfect

March 24, 2024
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Reply from Mr. Fillet

Hi Stijn, bedankt voor je fantastische review. We waarderen je steun enorm!

Rated 5 out of 5 stars

Just the best.

Always fresh. Best quality. Best price. Thank you very much.

March 26, 2024
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Reply from Mr. Fillet

Hi Pjotr, that's good to hear! Thank you for your nice review.

Rated 5 out of 5 stars

Vlotte service

Vlotte service, tasty chicken

February 6, 2024
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Reply from Mr. Fillet

Hi Naim, bedankt voor de review. We zijn blij dat je tevreden bent!

Rated 5 out of 5 stars

Fast delivery no hassle

I am satisfied with Mr. Fillet's service.

Chicen is at my home same day or a day after and i can track the delivery van in real time in.

January 31, 2024
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Reply from Mr. Fillet

Hi Andras, thank you for your 5 star review. We really appreciate that.

Rated 5 out of 5 stars

Everything is perfect

Everything is perfect . Fresh product good quality

December 6, 2023
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Reply from Mr. Fillet

Hi Dariusz, thank you for your 5-star review. We really appreciate that!

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