Mr Heat Reviews 318

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, reliable, and efficient, often highlighting the promptness and high quality of work performed. Many people appreciate the friendly and professional demeanor of the staff, noting their helpfulness and polite interactions. Reviewers frequently recommend the company for their plumbing and boiler needs, citing excellent installation and meticulous attention to detail. However, some customers also noted that communication could be improved regarding start and finish times, fitter selection, and detailed work descriptions. Additionally, a few people mentioned that invoices were vague and lacked detailed breakdowns of parts and labor.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting the professionalism,... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolute 5 star company. I private rent and this company is used through my agent. Had Richard out last week to fix leaking radiator & downstairs toilet flusher. Had Martin out today to ser... See more

Rated 5 out of 5 stars

I have been using Mr Heat (Martin) for years now and he is totally reliable, honest and reasonably priced. If he can't make it, he always sends one of his fantastic team as quickly as possible. I woul... See more

Rated 5 out of 5 stars

Martin was extremely prompt in coming round to sort out our broken boiler, and even came back over the weekend so that we could get hot water back as soon as possible being as we have a young child. H... See more

Rated 5 out of 5 stars

Martin arrived on time to quote for a new boiler. Everything was explained in simple terms and advice was crystal clear. Quote was easy to understand and delivered in a timely manner. The installation... See more


Company details

  1. Heating Contractor
  2. Gas Company
  3. Gas Engineer
  4. Boiler and Heating Service

Written by the company

Professional boiler installations, repairs and servicing for homeowners, landlords and letting agents.


Contact info

5.0

Excellent

TrustScore 5 out of 5

318 reviews

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Rated 5 out of 5 stars

Martin provides a fab service

Martin provides a fab service. Communication is great and he works efficiently, tidily and at a reasonable price. We’ve had the boiler serviced and had rads replaced in the past. Would recommend. 👍

April 30, 2026
Rated 5 out of 5 stars

Don't go anywhere else

I have been using Mr Heat (Martin) for years now and he is totally reliable, honest and reasonably priced. If he can't make it, he always sends one of his fantastic team as quickly as possible. I wouldn't go anywhere else for all our plumbing needs.

April 29, 2026
Rated 5 out of 5 stars

Great service

Great service, very accommodating with all requests and good availability to carry work out. Very happy with end result, would definitely recommend to others

March 25, 2026
Rated 5 out of 5 stars

Friendly and Professional

Allocated Mr Heat by Worcester Bosch as their approved installer of our new boiler. From the first contact to final warranty signing off they were friendly and professional. A clean and tidy installation by James followed by a visit from Martin to make sure everything was OK. It was.

February 16, 2026
Rated 5 out of 5 stars

I’d recommend them wholeheartedly

I’d recommend them wholeheartedly. Friendly, professional, and knowledgeable from beginning to end. They completed the job efficiently and without any hassle, offering solid value for the price.

December 10, 2025
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