Mrbuerly Reviews 

367
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 320 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the platform is very simple to navigate, showcasing a wonderful variety of attractive clothing options and trendy styles. Furthermore, many consumers find the online purchasing and payment process extremely straightforward, often expressing great satisfaction with the overall craftsmanship of their garments. Some reviewers were not happy with sizing inconsistencies, noting that clothes frequently run smaller than expected while returns incur heavy international costs. However, some people mentioned experiencing significant delivery delays, with several orders taking weeks to arrive or failing to show up completely.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as reviewers report starkly contrasting... See more

Order

People report ambiguous experiences with order, as some reviewers express great satisfaction with perfect... See more

Quality

Reviewers mention ambiguous feedback about quality, with some consumers praising the fantastic materials,... See more

Website

Customers had ambiguous experiences with website, as many reviewers praised the platform for being easy to... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising helpful and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delighted with the quality in terms of value for money. The sizing however is my issue, I ordered XXL which would normally be a generous fit for most things I buy but after trying it on I feel I... See more

Company replied

Rated 4 out of 5 stars

Nice suits but the pics of them are made with AI - not good. The texts or stories of suits are little bit stupid. There should be only written about materials and form of blazers and pants. For exampl... See more

Company replied

Rated 4 out of 5 stars

Nice shirts was impressed but then read some reviews about the quality of them, time will tell and when I get mine I will judge, but ordering and everything to do with ordering was fine.

Rated 4 out of 5 stars

Thought your site was good, easy to navigate and some nice products. I won't know what your product is like until it arrives, I will write a review when it does.


Company details

  1. Men's Clothing Store

Written by the company

At Mrbuerly, we redefine modern elegance with our luxury suiting and custom tailoring. Discover impeccably crafted jackets, precision-tailored suits, and perfectly fitted pants, each designed with sophistication and contemporary style in mind. From premium fabrics to exquisite accessories, every detail reflects our commitment to quality and refinement. Experience the art of bespoke menswear, where personalized service meets exceptional craftsmanship, ensuring a distinguished look for the discerning gentleman.


Contact info

3.6

Average

TrustScore 3.5 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(367)

348 reviews in the last 12 months

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Rated 1 out of 5 stars

It’s scam website

It’s scam website, quality is shit and customer service is absolutely scam.
Pictures are differently not like real orders.
Clearly we’d of money and time.

February 26, 2026
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Rated 2 out of 5 stars

I do not recommend

I recently ordered a suit for Mrbuerly. The suit was the size I ordered and with timely delivery. I tried the suit on and it was a bit too snug, I could see the outline if the pant pockets. I reached out to the company admitting that they did not make a mistake, yet wondering if an exchange was possible and what it would take. My replies mostly made sure to remind me over and over they made no mistake, that if would be expensive to exchange (though they never told me what expensive is), and offered me the exact same 15% off code to buy another suit. Maybe if the suit material was better quality or at least fit better, I ordered the size I always wear according to their size chart, I would've considered, or if they weren't so insistent on clearing their name despite my admission. I won't be shopping with them again.

February 21, 2026
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Rated 3 out of 5 stars

Inaccurate pictures

I was shocked by how well made the suit I bought was! 3 inside pockets and everything! However the color was completely different than what was advertised. I ordered a purple suit and what I got was maroon or wine red.

February 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not order from this website

Do not order from this website. This is by far the biggest scam I’ve ever experienced. I placed an order and there had been no update for a week so I emailed support inquiring an ETA. Per their response and order details on website, order was still awaiting shipment and there was no ETA as to when it would be shipped. After reading many reviews, to my disappointment many explained how it has taken months to receive their order or no arrival at all. Seeing as though the order hadn’t been shipped, I requested order be cancelled and card be refunded. Per support order would be cancelled but only 50%. Why wouldn’t I be fully refunded if order was never shipped. Scam! Scam! Scam!! Stay AWAY!!!

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Company is a sham

Company is a sham. My item never arrived. Their tracking alleged it was delivered to my mailbox….it wouldn’t fit and the zip code showed a completely different one than mine. I reached out to them and they refused to acknowledge what had happened despite screenshots to show the item was not delivered to me. Total scam. I’ve now opened a claim with PayPal.

February 14, 2026
Unprompted review
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Rated 4 out of 5 stars

Not happy with return process

The quality is ok, appearance was as described online, the jacket fit fine my pants were 1.5 inches too small and very long , I’m a 36 so think the size guide is a little off for African American, our physique is different. Wasn’t happy with the return policy cost me extra money.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Title: BEWARE - POSSIBLE SCAM - NO PRODUCT, NO REFUND €121,95

"I am writing this to warn everyone: DO NOT trust mr.buerly. I placed an order over a month ago and I have received absolutely nothing. They claim to have shipped the items and say they sent tracking emails, but it is a complete lie -I never received any confirmation or tracking number.

They are ignoring my requests for a refund €121,95 and keep making excuses in chat just to waste time. This is extremely unprofessional and feels like a scam. I am now taking legal action to get my money back. Save your money and stay away from this company!

February 10, 2026
Unprompted review
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Rated 1 out of 5 stars

The product was completely faulty!

The product was completely faulty!! The product was awful material just cheap poor quality for what it was priced at! Asked for refund sent photos pointless questions which I have already stated I want a refund as it was faulty and poor quality! Had to pay £15 to send back now I’ve sent 4 emails over a week not heard a thing! So disappointed do not buy from this website it’s a scam the products are poor the customer service is terrible !!!
SCAM
PLEASE GIVE MY MONEY BACK !!!!

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

2120 37th St the store address.

2120 37th St, 98201, Everett, Washington,

On their website is an elegant storefront with a sign and the address in Washington state. I googled it. It’s an industrial park warehouse. That’s not a great look for anyone looking to trust these people.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

THE WORST EXPERIENCE EVER

THE WORST EXPERIENCE EVER
ITS A SCAM , THEY STEAL YOUR MONEY. THE PRODUCT HAS ABSOLUTELY NOTHING TO DO WITH THOSE ON THEIR WEBSITE.
WORST QUALITY

Return Policy:
Complaints highlight difficulty in returning items and misleading policies.

Product Quality & Accuracy:
items received do not match the photos on the website.

STAY AWAY FROM THOSE THIEFS

February 4, 2026
Unprompted review

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