Mr. Christmas Reviews 

828
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 818 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and straightforward, allowing them to easily secure their favorite holiday items. Purchasers are consistently pleased with the fast shipping and how well-packed their fragile packages arrive. Buyers truly appreciate the beautiful details, vibrant colors, and wonderful nostalgic feel of the festive decorations. However, some people mentioned receiving items that arrived damaged or broken right out of the shipping package. Others noted frustrations with receiving completely incorrect products or experiencing defective battery compartments that would not stay closed. Additionally, a few buyers felt that certain products were significantly overpriced compared to similar market alternatives.

What people talk about most

Product

Reviewers mention positive feedback about product quality, frequently praising the beautiful details, vibrant... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers praise the beautiful details, vibrant... See more

Order

People report ambiguous experiences with order, as many reviewers highlight a simple and easy online ordering... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers report paying much more compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Almost 30 years ago my neighbor had given me the Holiday Skaters. Every year I put it up with the rest of my decorations. Little by little the lights burnt out and the music stopped playing. Eventuall... See more

Rated 5 out of 5 stars

I had purchased two of the trees last year from another vendor and they were sold out. I went directly to the Mr. Christmas site and kept checking for them to become available. These are beautiful li... See more

Rated 5 out of 5 stars

I have purchased from Mr Christmas many many times for years now. My packages arrive in great condition and on time sometimes actually earlier than expected. The decorations are just beautiful,the pai... See more

Rated 5 out of 5 stars

I received a damaged product, so I sent an email to Mr. Christmas' Customer Service. It was after hours, but I received a reply in about 15 minutes! I was provided instructions on what to send, like p... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

828 reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(828)

820 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Find!

Santa in his truck is so well made and even cuter than in the ad. The music and motion add a plus to this cheerful decoration. It arrived promptly.

February 2, 2026
Rated 5 out of 5 stars

Beautiful

Beautiful, can't say enough. It has several light patterns and they're all beautiful, even turned off!

February 2, 2026
Rated 1 out of 5 stars

Multiple order cancellations

I had been trying to get a certain carousel for my child. She loves carousels and this was the nicest one I could find. It was sold out. I signed up for text and email notifications for the carousel. It came back in stock twice. I checked out and purchased carousel within 3 minutes of the first text. Several days later, order cancelled. Signed up for notifications again. It came back in stock a second time. I checked out and had confirmation email within one minute of receiving text. Order cancelled again several days later. Emailed support and there was nothing they could do for me. Disappointing experience.

January 27, 2026
Rated 1 out of 5 stars

Hideous yellow lights

I got an all white thinking it was going to be white lights I got it it has ugly yellow lights on an all white carousel it’s hideous but if I send it back it was like over 100$ in shipping .. sooooo disappointed this was very expensive

December 30, 2025
Rated 3 out of 5 stars

Disappointed in Customer Service

I love how these trees look. Unfortunately, the second time I went to replace the batteries, the little latch on the plastic door broke off, and now my batteries will not stay in. I have had my tree for less than a month, and when I reached out to customer service, they said they could not offer me a refund or replacement. I had planned on buying more trees from them, but now I will take my money elsewhere.

January 23, 2026
Unprompted review

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