Mr Flood Ltd Reviews 10

•

4.4

Water Damage Restoration Service

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Company details

Written by the company

Mr Flood Ltd is a specialist property restoration, remediation, cleaning, and environmental services company providing professional support for homes, commercial premises, and industrial environments. With over 14 years of hands-on industry experience, we deliver fast, knowledgeable, and reliable solutions for water and fire damage, mould, contamination, odour issues, property recovery, and reinstatement. We support clients through both emergency situations and planned remedial works, combining practical experience with specialist equipment to identify problems properly and resolve them effectively. Our services include flood and leak response, structural drying, fire and smoke remediation, mould investigation and remediation, trauma and biohazard cleaning, odour neutralisation, sanitisation and decontamination, damp investigations, thermal imaging surveys, drone surveys, deep cleaning, and post-incident restoration works. We also assist with a wide range of specialist cleaning, environmental, and property support services tailored to the needs of each site. At Mr Flood Ltd, we understand how stressful property damage, contamination issues, and unexpected emergencies can be. That is why we focus not only on technical results, but also on clear communication, professionalism, attention to detail, discretion where required, and dependable service from start to finish. Whether you are dealing with an active emergency, an ongoing property issue, a sensitive cleanup, or need expert help diagnosing hidden moisture, contamination, or environmental concerns, Mr Flood Ltd is here to help. Contact: info@MrFlood.co.uk 07922 113254 www.MrFlood.co.uk

Contact info

124 city road, Ec1v 2nx, London, United Kingdom
07922 113254
Info@mrflood.co.uk
mrflood.co.uk

4.4

Excellent

10 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May 5, 2026

Prompt and Professional

I suffered some water damage from an old skylight and was quite stressed.

Patrick was prompt, professional, and most importantly he and his team executed their work flawlessly.

March 2, 2026

Unprompted review

Reply from Mr Flood Ltd

May 6, 2026

Thank you Derek, it's genuinely appreciated.

I'm really pleased we were able to assist and get everything resolved properly for you. Clear communication and doing the job right the first time is always the priority. We remain on standby may you ever require assistance in the future.

Thank you again for your trust and your kind words - it means a great deal.

Kind regards,

Mr Flood Ltd

Have no fear, Mr Flood is here!

May 3, 2026

I highly recommend this business

I highly recommend this business. We have used Pat twice now and both times, he turned up on time and did a exceptional job. Thanks mate. Highly recommended

January 28, 2026

Unprompted review

Reply from Mr Flood Ltd

May 6, 2026

Thank you very much for your kind review.

We really appreciate your continued trust in Mr Flood Ltd, and we are very pleased to hear that you have been happy with the service on both occasions.

At Mr Flood Ltd, we always aim to turn up when promised, carry out our work to a high standard, and leave every client with a result they are genuinely happy with, so your feedback is greatly appreciated.

Thank you again for your kind words and recommendation. It means a great deal to us.

As always, we remain on standby should you require any further assistance in the future.

Kind regards,

Mr Flood Ltd

Have no fear, Mr Flood is here!

May 3, 2026

Very professional service

Very professional service. I had a reasonably sized mold issue after long term leak/flood. Mr Flood performed a survey and sent me a comprehensive report detailing the damage, water levels, and exactly what would be the works needed to remediate it. All pricing was quoted upfront prior to works taking place. The repairs were also clearly explained to me, along any impact of works that were optional or nice to have rather than strictly necessary. Also very responsive whenever I had questions. Cost wise was reasonable as well - justified for the service I received. I would definitely recommend Mr Flood for any mold/water damage problems.

March 18, 2026

Unprompted review

Reply from Mr Flood Ltd

May 6, 2026

Hi Josh,

Thank you very much for taking the time to leave such a detailed and thoughtful review - it's genuinely appreciated.

Situations like yours are exactly why we take the time to carry out proper surveys, provide clear reports, and explain the works and options properly from the start, so you can make informed decisions without any pressure. Water damage and mould issues can be stressful to deal with, especially when they've been ongoing for a long time, so I'm really glad we were able to get everything cleaned, dried, and stabilised for you.

You were a pleasure to work with throughout the whole process, and I appreciate the clear communication and cooperation throughout - that always helps us get the best possible results.

If you ever need anything in the future, whether it's reinstatement works, another survey, or just some advice, feel free to get in touch anytime - we're always happy to help.

Thanks again Josh, I really appreciate the recommendation.

Kind regards,

Mr Flood Ltd

Have no fear, Mr Flood is here!

Apr 23, 2026

My parent's house had flooded

My parent's house had flooded, and the flood was horrendous.

A pipe in the ceiling had burst whilst they were away on holiday, everything was destroyed. The whole house.

I called Patrick and he has been a great help. He is a man that takes his work very seriously, is clear in his communication, and methodical in his approach. He provided a clear pathway to get my parents house, dried, safe and ready to be built on and was ready at a moments notice. He really knows his trade, knows it well, and to a high standard.

What I really didn't want, was someone that would cut corners when it comes to moisture and damp cause that's a recipe for disaster in the future, and Patrick is treating my house as I'm sure he would treat his.

In a tough time when the walls are literally crumbling around you, having a trusted expert by your side is priceless - and that's what Patrick is.

January 23, 2026

Unprompted review

Reply from Mr Flood Ltd

May 6, 2026

Thank you so much, Hasan, for taking the time to leave such a thoughtful and detailed review.

I truly appreciate your kind words and the trust you placed in me during what was clearly a very stressful and upsetting situation for your family. Incidents of this nature can be overwhelming, especially where water has been allowed to affect a property over time, so it genuinely means a great deal to know that the clarity, communication, and care shown throughout the process made a positive difference.

I have always believed that when it comes to moisture, drying, and flood recovery, cutting corners only creates bigger problems further down the line. My approach has always been to assess things properly, explain findings clearly, and provide the most appropriate pathway forward based on what the property actually needs.

Thank you again for your trust, your patience, and your kind words. Wishing you and your family all the very best with the remainder of the works, and of course, if I can ever assist again in the future, I will always be happy to help.

Patrick Flood

Mr Flood Ltd

Have no fear, Mr Flood is here

Apr 16, 2026

Extremely thorough and professional job…

Extremely thorough and professional job done, while making sure to keep me involved in the process, as I'm dealing with a dispute at the minute. Maintained high client confidentiality when presented with a tricky situation, and overall enjoyable people.

September 1, 2025

Unprompted review

Reply from Mr Flood Ltd

Apr 16, 2026

Thank you very much for your kind review, Anastacia.

We are very pleased to hear that you found the service thorough and professional, and that you felt kept properly involved throughout the process, particularly whilst dealing with an already difficult and sensitive situation.

At Mr Flood Ltd, we always aim to carry out our work with professionalism, discretion, and clear communication, so it is genuinely appreciated to hear that this came across during our attendance.

Thank you as well for your kind comments regarding confidentiality and the way the situation was handled overall. Feedback like this means a great deal to us.

Thank you again for taking the time to leave your review, and as always, we remain on standby should you require any further assistance in the future.

Kind regards,
Mr Flood Ltd
Have no fear, Mr Flood is here!

Apr 16, 2026

Professional, meticulously detailed work

Mr. Flood was an absolute professional and a true gentleman. He responded to my inquiry on very short notice and made time in his schedule within hours to quickly assess and remediate a serious mold issue. From the moment he arrived, he treated the situation with care and clarity, explaining not just what he saw, but what it meant for my health and next steps. His calm presence, humorous and respectful demeanor, and genuine concern for my wellbeing all stood out immediately. He went above and beyond to walk me through the deeper root of the problem, and in a moment of stress, he brought a sense of confidence, trust, and integrity. I can’t recommend his services highly enough. If you’re dealing with mold or damp problems, Mr. Flood is the man you want in your corner 10 times out of 10.

April 18, 2025

Unprompted review

Reply from Mr Flood Ltd

Apr 16, 2026

Thank you very much for your incredibly kind and thoughtful review, Ethan.

We are truly grateful for your words and very pleased to hear that you felt supported throughout what was clearly a stressful situation.

At Mr Flood Ltd, we always aim to respond quickly, act thoroughly, and give clients not just answers, but real clarity and reassurance during difficult circumstances. It means a great deal to hear that our approach, communication, and care left such a positive impression.

Thank you as well for your kind comments regarding the professionalism, detail, and manner in which the situation was handled. Feedback of this nature is genuinely appreciated and never taken for granted.

We are very pleased that we were able to assist you when needed, and we truly appreciate you taking the time to leave such a detailed and generous review.

As always, we remain on standby should you ever require any further assistance in the future.

Kind regards,
Mr Flood Ltd
Have no fear, Mr Flood is here!

Apr 15, 2026

Highly recommend

Highly recommend. Came out to us as an emergency call out, was very professional and thorough. Gave us lots of advice and recommendations with what to do. Would definitely use Mr Flood in the future and would recommend him to anyone. 5 star service

March 4, 2026

Unprompted review

Reply from Mr Flood Ltd

Apr 15, 2026

Thank you very much for your kind review, Tyler.

We are very pleased to hear that you were happy with the emergency call-out service and that you found the attendance professional, thorough, and helpful throughout.

At Mr Flood Ltd, we always aim to respond quickly, provide clear advice, and give clients practical recommendations they can rely on, so your feedback is genuinely appreciated.

Thank you as well for your recommendation and for taking the time to leave such positive words. It means a great deal to us.

As always, we remain on standby should you require any further assistance in the future.

Kind regards,
Mr Flood Ltd
Have no fear, Mr Flood is here!

Apr 15, 2026

Mr Flood Ltd carried out a survey at my…

Mr Flood Ltd carried out a survey at my property and quickly identified the source of a leak affecting the basement. From the very beginning, they were professional, knowledgeable, and clearly understood exactly what needed to be done.

Following the survey, they completed the necessary works to fully tank the basement and then redecorated it throughout to a flawless finish. The standard of workmanship was excellent, and the end result has completely transformed the space.

They were extremely tidy and polite at all times and kept everything clean and organised throughout the job.

I would highly recommend Mr Flood Ltd to anyone needing this type of work carried out. A genuinely professional service from start to finish. 10/10.

April 2, 2026

Unprompted review

Reply from Mr Flood Ltd

Apr 15, 2026

Thank you very much for your excellent review, Brian.

We are extremely pleased to hear that you were happy with both the initial survey and the works carried out thereafter. It is great to know that you were satisfied with the investigation process, the basement tanking works, the redecoration, and the final finish achieved.

At Mr Flood Ltd, we always aim to provide a professional, knowledgeable, and tidy service from start to finish, so it is genuinely appreciated to hear that this came across throughout the process.

Thank you as well for your kind comments regarding the standard of workmanship, cleanliness, and professionalism shown throughout the job. Feedback like this means a great deal to us.

Thank you again for taking the time to leave such detailed and thoughtful words, and as always, we remain on standby should you require any further assistance in the future.

Kind regards,
Mr Flood Ltd
Have no fear, Mr Flood is here!

Apr 15, 2026

Mr Flood was very quick to respond to…

Mr Flood was very quick to respond to our emergency. We've received professional service and felt supported along the way!

January 16, 2026

Unprompted review

Reply from Mr Flood Ltd

Apr 15, 2026

Thank you very much for your kind review, Kiril.

We are very pleased to hear that you were happy with the service provided and that you felt supported throughout, especially in what was clearly a stressful emergency situation.

At Mr Flood Ltd, we always aim to respond as quickly as possible and provide a professional, reassuring service from the outset, so your feedback is genuinely appreciated.

Thank you again for taking the time to leave your kind words, and as always, we remain on standby should you require any further assistance in the future.

Kind regards,
Mr Flood Ltd
Have no fear, Mr Flood is here!

Apr 15, 2026

Quality service

Quality service! we were given a very detailed report with lots of information how to tackle on going issues and how to prepare and prevent future problems. 5 page report with 100+ images will most certainly be using Mr Floods services again.

April 6, 2026

Unprompted review

Reply from Mr Flood Ltd

Apr 15, 2026

Thank you very much for your kind review.

We are really pleased to hear that you found the service helpful and that the report gave you clear, detailed information on how to address the ongoing issues, as well as how to help prepare for and prevent further problems going forward.

At Mr Flood Ltd, we always aim to provide thorough and useful reports that give clients real clarity on what is happening within a property, so your feedback is genuinely appreciated.

Thank you again for taking the time to leave such positive words, and as always, we remain on standby should you require any further assistance in the future.

Kind regards,
Mr Flood Ltd
Have no fear, Mr Flood is here!

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