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MrFluffyFriend™ Sverige Reviews 30

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TrustScore 4 out of 5

4.1

Pet Store
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Company details

  1. Pet Store

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4.1

Great

TrustScore 4 out of 5

30 reviews

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Typically replies within 48 hours

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Rated 1 out of 5 stars

I ordered a large dog bed and was…

I ordered a large dog bed and was charged $89, December 6, 2024. I have not received any tracking or updates. My credit card was charged on Dec 6. I have written to Customer service describing that it is now late to give as a christmas gift ! I not only have no bed but no information as to it's status. Please respond

January 2, 2025
Unprompted review
MrFluffyFriend™ Sverige logo

Reply from MrFluffyFriend™ Sverige

Dear Yvonne,

Thanks for bringing this to our attention. We completely understand how frustrating it is to not have received updates on your order, especially when it was intended as a gift. After reviewing our records, we can see that your order was delivered on January 4, 2025. The team member assisting you has also provided this update via email. If you haven’t seen it, we recommend checking your spam or junk folder, as sometimes messages can end up there.

If you need any further assistance, please don’t hesitate to contact us at info@mrfluffyfriend.se. We’re here to help and want to ensure everything is resolved for you.

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Rated 5 out of 5 stars

Easy to get in touch with and quick…

Easy to get in touch with and quick answers. Very helpful. Safe and quick delivery. Lovely bed for the dogs.
Thank you! 🙏

July 5, 2024
Unprompted review
MrFluffyFriend™ Sverige logo

Reply from MrFluffyFriend™ Sverige

Thank you so much for taking the time to leave us such a fantastic review, Christina! It really makes our day to know that you had a smooth experience with us and that our speedy replies were a big help. We totally get how important it is to make sure your pups get their goodies safe and sound, and we're over the moon to hear they're loving their new bed. If there's anything else you need, or if you have any other questions, just shoot us a message. We're always here for you!

Take care! 🐾

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