mr. kimchi Reviews 1,156

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always delicious Kimchi. No mark down as they are always fresh Kimchi. But my last batch, didn't have the sizzle. It didn't ferment as well. Perhaps not enough fermenting starter? I don't know ow... See more

Rated 5 out of 5 stars

I've been eating Mr Kimchi for years now, it's a bit on the pricey side but it's honestly the best kimchi you can get in the UK where there are no local Korean shops. Supermarket kimchi is so bland... See more

Company replied

Rated 5 out of 5 stars

Just had my second 2KG bag of Kimchi delivered and I've been so excited! The first bag was so delicious. I let it ferment at room temperature for a few days before decanting into a tall sealed jar a... See more

Rated 5 out of 5 stars

I recently bought kimchi from this shop, and I must say, the quality is just like homemade. It tastes fresh, without that mass-produced flavor you often get from bigger brands. I'm really happy I fou... See more

Company details

  1. Food Manufacturer
  2. Korean Restaurant

Written by the company

Discover real kimchi – the way it’s meant to be. Founded in the UK in 2013, mr. kimchi is a premium kimchi brand rooted in authenticity, tradition, and exceptional quality. As more people around the world embrace the bold flavour and health benefits of kimchi, we remain committed to offering what’s often hard to find: real, fresh, and naturally fermented kimchi made the right way. At mr. kimchi, we produce unpasteurised kimchi that’s 100% naturally fermented—packed with probiotics and bursting with depth, flavour, and vitality. Made fresh in the UK using locally sourced ingredients, our recipes are crafted without artificial additives or preservatives. With over 20 years of expertise in the food and beverage industry, our team is dedicated to delivering the very best in every jar. We are proud to be SALSA certified, a mark of our high standards in food safety and quality—ensuring that our customers always receive products they can trust. Whether enjoyed on its own or as the perfect complement to your meal, mr. kimchi brings you the spice, complexity, and nourishment of Korea’s most iconic dish—fresh, flavourful, and always made with care. Dine with Us — Experience Real Korean Food at Our Restaurant In addition to crafting exceptional kimchi and Korean ready meals, we proudly operate our own restaurant, offering a full menu of authentic, freshly made Korean dishes. Enjoy dine-in service in a warm, welcoming atmosphere, or order takeaway for a taste of Korea at home. With the same commitment to quality and authenticity that defines our kimchi, our restaurant is an essential part of the mr. kimchi experience. Visit us in New Malden or Wimbledon and discover your new favourite Korean spot! Taste the difference. Love the tradition. Welcome to mr. kimchi !


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

EXCELLENT PRODUCTS

Always delicious Kimchi. No mark down as they are always fresh Kimchi. But my last batch, didn't have the sizzle. It didn't ferment as well. Perhaps not enough fermenting starter? I don't know ow how it works, so I can't say. But, this company is always professional and always delivers fresh produce.

Well packaged also. Extra ice with spring water. They really have gone above and beyond to make sure custo.ers are always happy with their produce.

It's my only place to 'go to', for fermented kimchi.

March 2, 2026
Advertisement
Rated 5 out of 5 stars

Simply the best

I've been eating Mr Kimchi for years now, it's a bit on the pricey side but it's honestly the best kimchi you can get in the UK where there are no local Korean shops.

Supermarket kimchi is so bland next to the warm, full flavor of this, I highly recommend.

January 2, 2026
mr. kimchi logo

Reply from mr. kimchi

Hi Bunny, Thank you so much for your continued support!

We really appreciate your loyalty over the years and your kind words about the quality - it truly means a lot to us. We always strive to deliver the best flavour and experience possible 😊

— The Mr.Kimchi Team

Rated 5 out of 5 stars

I ordered the vegan spicy kimchi and…

I ordered the vegan spicy kimchi and non spicy kimchi. They arrived quickly, well packaged and with clear instructions on what to do next. Both are delicious.

March 31, 2026
mr. kimchi logo

Reply from mr. kimchi

Hello Beverley, Thank you so much for your lovely feedback!

We’re really glad you enjoyed both the vegan spicy and non-spicy kimchi, and that everything arrived well packaged with clear instructions. Great to hear you found them delicious 😊

— The Mr.Kimchi Team

Rated 5 out of 5 stars

fresh and delicious kimchi

Food is fresh and delivered on time

March 30, 2026
mr. kimchi logo

Reply from mr. kimchi

Hello Chiang, Thank you for your kind review!

We’re so glad you enjoyed the freshness of our kimchi and that everything arrived on time. We really appreciate your support 😊

— The Mr.Kimchi Team

Rated 5 out of 5 stars

Very delicious kimchi with prompt …

Very delicious kimchi with prompt delivery and excellent service

March 2, 2026
mr. kimchi logo

Reply from mr. kimchi

Thank you for your kind review!

We’re so pleased you enjoyed the kimchi and our service. Really appreciate your support 😊

— The Mr.Kimchi Team

Advertisement
Rated 5 out of 5 stars

This is my family’s go to Friday night…

This is my family’s go to Friday night meals instead of a commercial takeaway. The food is so tasty. It is so easy to prepare and arrives frozen and can remain frozen until ready to eat.

January 29, 2026
mr. kimchi logo

Reply from mr. kimchi

Hi Sarah, Thank you so much for your lovely review!

We’re honoured to be part of your family’s Friday night routine - that means a lot to us. So glad you’re enjoying the taste and convenience 😊

— The Mr.Kimchi Team

Rated 5 out of 5 stars

Kimchi rice too good to share

The kimchi was ok but the kimchi rice was so delicious and even better after it was heated and left to go cold . Will definitely order more kimchi rice .
Felt greedy as I ate it all 😂

January 29, 2026
mr. kimchi logo

Reply from mr. kimchi

Hi Narisa, Thank you for your review!

Glad to hear you enjoyed the kimchi rice, even better the second time around 😊 No judgment at all for finishing it, we completely understand!

We appreciate your support and look forward to your next order.

— The Mr.Kimchi Team

Rated 5 out of 5 stars

I love Kimchi and this is one of the…

I love Kimchi and this is one of the best l have tried outside eating at a Korean Restaurant in Korea.

January 2, 2026
mr. kimchi logo

Reply from mr. kimchi

Hello Robin, Thank you so much for your lovely feedback!

We’re honoured to hear that you rate our kimchi so highly — especially compared to your experience in Korea. That truly means a lot to us 😊

— The Mr.Kimchi Team

Rated 5 out of 5 stars

Amazing Service!!!!

The communication especially when they accientally sent me the wrong item.

December 1, 2025
mr. kimchi logo

Reply from mr. kimchi

Thank you for your kind review!

We’re really glad we could resolve the issue quickly and keep you well informed. We truly appreciate your understanding and support 😊

— The Mr.Kimchi Team

Advertisement
Rated 5 out of 5 stars

The best Kimchi in the UK without a…

The best Kimchi in the UK without a doubt. Plenty of choices of flavours including traditional, non-spicy and vegan. My favourite is the triple pack with one of each. So delicious and im trying their ready meals as well. You can choose your date of delivery and mine has always arrived as scheduled with a freeze pack to keep the contents chilled and this goes straight in the fridge. Keeps for ages and tastes more flavoursome after fermenting for longer but ours never last that long.

December 1, 2025
mr. kimchi logo

Reply from mr. kimchi

Hello Linda. Thank you so much for such an amazing review!

We’re delighted you’re enjoying the variety (especially the triple pack!) and that the delivery and freshness have been spot on. Great to hear you’re exploring the ready meals too 😊

Really appreciate your support!

— The Mr.Kimchi Team

Rated 5 out of 5 stars

Great Kimchi and fast delivery

Great Kimchi and fast delivery, much better than anything pre-packaged, ferment at home so it's super fresh.

November 27, 2025
mr. kimchi logo

Reply from mr. kimchi

Hello Barry, Thank you for your great feedback!
We’re so pleased you’re enjoying the kimchi and the freshness — fermenting at home really does make a difference 😊 Appreciate your support!

— The Mr.Kimchi Team

Rated 5 out of 5 stars

I tried food from Mr

I tried food from Mr. Kimchi and it was really tasty. The flavors were authentic and everything arrived fresh. I'd definitely order again.

November 12, 2025
Unprompted review
mr. kimchi logo

Reply from mr. kimchi

Hello Nguyen, Thank you for your lovely feedback!

We’re so glad you enjoyed the authentic flavours and that everything arrived fresh. We really appreciate your support and look forward to your next order 😊

— The Mr.Kimchi Team

Rated 3 out of 5 stars

Usually I cannot fault the kimchi…

Usually I cannot fault the kimchi however this time it did not taste as fresh as it ordinarily does. Also they have changed from DPD to Royal Mail which took an extra day to arrive and the kimchi was warm on arrival. Disappointed the service level appears to have dropped since my last order.

November 5, 2025
Advertisement
Rated 5 out of 5 stars

Excellent Kimchi

Excellent Kimchi. There was a mix in my order and the company promptly refunded the difference. I appreciate them very much.

감사합니다

November 6, 2025
mr. kimchi logo

Reply from mr. kimchi

Thank you so much for your lovely review!

Hi Adeel, We’re really glad you enjoyed the kimchi and that we could resolve the order issue quickly for you. Your understanding means a lot to us.

감사합니다 😊
— The Mr.Kimchi Team

Rated 5 out of 5 stars

Tastes delicious

Tastes delicious

September 3, 2025
mr. kimchi logo

Reply from mr. kimchi

Hello Harriet,
Thank you for taking the time to leave such a glowing five-star review. It means a lot to us.

Kind Regards,
mr. kimchi team.

Rated 5 out of 5 stars

I really appreciate Mr kimchi's kimchi

I really appreciate Mr kimchi's kimchi. Have it most days. Quick and efficient delivery.

August 28, 2025
mr. kimchi logo

Reply from mr. kimchi

Hello Frank,
Thank you for your fantastic feedback! We’re thrilled to hear you enjoy our kimchi and that our delivery service has been quick and efficient. Your support means a lot, and we look forward to serving you again soon.

Kind regards,
mr. kimchi team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look