Banner for MrLender.com

MrLender.com Reviews 14,851

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,298 reviews, reviewers overwhelmingly had a great experience with this company, often praising the staff for their supportive and understanding approach. Customers highlight the excellent customer service, noting the professionalism and capability of the team in handling applications and queries. The service is frequently described as fast, efficient, and user-friendly, with many appreciating the quick decision-making and rapid fund transfers. People also found the application process easy to navigate, even for those with bad credit, and valued the clear communication regarding payment options. However, some customers also noted issues with the payment system, specifically being unable to sign in to pay off loans early. A few other people also felt that the company's response to missed payments was overly aggressive, with numerous texts and emails about additional daily interest.

What people talk about most

Service

People report positive experiences with service, often highlighting its speed, efficiency, and helpfulness,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, understanding, and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as quick, easy,... See more

Payment

Reviewers highlight positive aspects of payment, noting that funds are often received quickly after approval,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really sorry for inconvenience for Mr Lender.... But life is tough give u challenges everyday...... I got mine I terminal/permanent sick but it take time to fixing ..... MR Lender give... See more

Company replied

Rated 5 out of 5 stars

Ellisa was fantastic, really patient, kind, trustworthy and professional. My circumstances needed tailoring and over the course of a couple of days I received my loan. Please be honest in your applica... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing assistance today! I was only waiting for a rep to answer for about 2-3 minutes, then I got through to KAYA, she was so helpful and efficient. She was understanding and kind and re... See more

Company replied

Rated 5 out of 5 stars

I had a series of events out of my control I lost my daughter to heart failure last year and my partner has been in hospital since last year This caused streams of financial and other documents... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

MrLender.com is a leading UK-based short-term credit provider


Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So quick and easy to use

So quick and easy to use, great at processing the application fairly and communication is spot on would 10/10 recommend

May 12, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Jacob,

Thank you for your 5 star review!

It's great to hear you have been so happy with the service provided by Mr Lender.

We are so happy that you would recommend us to others.

Thank you for taking the time to leave us your feedback, it's greatly appreciated!

Rated 5 out of 5 stars

The company

Great and quicker application

May 10, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hello,

Thank you for your 5 star review!

Rated 5 out of 5 stars

Very Understanding and responsive…

Very Understanding and responsive service

May 11, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hello,

Thank you for rating Mr Lender 5 stars!

It's great to hear you found us to be so understanding and responsive.

We greatly appreciate you taking the time to leave us your feedback, thank you!

Rated 5 out of 5 stars

Highly recommend

Highly recommend, be mindful about the interest which shows quite clearly.

May 9, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Joseph,

Thank you for your 5 star rating!

The interest charged on the capital is compliant with regulatory guidelines as set out by the Financial Conduct Authority and no customer will repay more than double the capital borrowed.

It's great to hear you would recommend us to others, thank you for your review!

Rated 5 out of 5 stars

It’s being a great time with me lender

It’s being a great time with me lender
Hustle free ans well explained facility given . Good APR and friendly customer service

May 9, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Richard,

Thank you for rating us 5 stars!

We appreciate your kind feedback, thank you.

Rated 5 out of 5 stars

Responsive and approachable

Responsive and approachable. Also can save paying back early

May 8, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Carole,

Thank you for rating us 5 stars!

It's greatly appreciated.

Rated 5 out of 5 stars

I would like to say that this service…was fantastic, quick and easy

I would like to say that this service has given me the breathing space I needed. It was quick and easy and I am truly grateful for there quick response and outstanding customer service.
I spoke with a young lady today who asked me a few questions and she was lovely, genuinely wanted to help. I was asked a few additional questions in order to prosses my claim. The loan money was delivered within a few hours and I honestly cannot ask for anything else. Thank you . You've helped me in my time of need. I will be telling my friends about this company if they ever find them selves in a similar situation. Thank you 😊 💓 ☺️ 💗

May 7, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Stephen,

Thank you for your 5 star review!

We are so happy to hear that you have found the service provided by Mr Lender to be so outstanding and would recommend us to others.

We greatly appreciate you taking the time to leave us your kind feedback.

Thank you for your review!

Rated 5 out of 5 stars

Very simple

Very simple, straight forward application process.
Excellent customer services

May 7, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Anna,

Thank you for your 5 star review!

It's great to hear you found our process to be so straight forward.

We greatly appreciate your feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look