This is my second review thanking Mr Pottery. I very stupidly did not check the postcode on my order which l think FB somehow changed. This resulted in my order not being delivered. I spoke to Mike an... See more
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Review summary
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Reviews shaping this summary
Excellent company to deal with. My latest order has arrived. On time, the cereal bowls are in brilliant condition, well packed as always . Thankyou Mike your service is without fault xxx
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I chose Mr Pottery because I liked how the items were graded with what sounded like an honest explanation. This was enhanced by the option of returning and I was prepared to pay more for these featur... See more
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From order to delivery4 days, ordered on a Friday and delivered on Tuesday. Beautifully packaged and secure, and so pleased that I remembered there was someone who sold oddments of China and then find... See more
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Company details
Written by the company
We are one of the UK's leading china matching and replacement services for discontinued tableware, in china, pottery and stoneware. We deal in all makes of retired china and are specialists in Denby Pottery, Hornsea, Johnson Brothers, Poole Pottery and Royal Doulton of which we carry large stocks. If your tableware has been discontinued, then we can help to find replacements for you. We charge NO SEARCH FEE and NO REGISTRATION FEE. We ship worldwide and are often complimented on our environmentally friendly packaging and speed of shipping, ensuring no breakages door to door, whether you are next door to us in Dorset, UK or thousands of miles away in Abu Dhabi, UAE. So whether you are seeking replacement tea cups for your Adams tea set or dinner plates for your Wedgwood dinner service, check out our website to see if we have your missing pieces in stock, and if we don't, simply register to be notified when we do! We look forward to helping you complete your tableware collection.
Contact info
34 Coventry Close, BH213UP, Wimborne, United Kingdom
- 0800 772 3428
- emailus@mrpottery.co.uk
- mrpottery.co.uk
4.9
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Invaluable service
Very helpful and a god send for people anxious for replacement of broken crockery which is out of retail stock.
October 13, 2025
Reply from MrPottery
Hello David. Thank you so much for your 5* review and kind feedback. Please do let us know if we can help with finding any further replacement crockery. Best regards, The MrPottery Team.
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Would use MrPottery again
Breakfast/salad plates ordered. Delivery was very quick. China well wrapped for protection.
Would use again.
October 5, 2025
Reply from MrPottery
Hello Denise. Thank you for your 5* review for our china replacement service. We really appreciate it. Please do let us know if we can help again in the future. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Alison. Thank you for your 5* review. That's really kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello again. Thank you for your 5* review. We really appreciate it. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Colin. Thank you for your 5* review. That's very kind. Please let us know if we can help again. Best regards, The MrPottery Team.
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Brilliant service.
Quick and thorough answer to my query to check colour of item. Parcel arrived really quickly after my order. The item was exactly as described and beautifully packaged so as to arrive perfect.
It was so nice to have such a good experience with this company especially as my order was only for 1 smallish item.
September 26, 2025
Reply from MrPottery
Hello Sara. Thank you so much for taking the time to give us a 5* review and such lovely feedback. Please do not hesitate to get in touch if we can help you find any further discontinued china pieces. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Eunju. Thank you so much for your 5* review. That's very kind. Please let us know if we can help again. Best regards, The MrPottery Team.
Communication was efficient and updated…
Communication was efficient and updated frequently during package transit, dishes came well packed and in perfect condition, despite their long journey to Washington state, USA !
September 24, 2025
Reply from MrPottery
Hello Jeanne. Thank you for your 5* review and kind feedback. Please let us know if we can help you find any further replacement dishes for Washington state! Best regards, The MrPottery Team.
Reply from MrPottery
Hello Vicky. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
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From order to delivery4 days
From order to delivery4 days, ordered on a Friday and delivered on Tuesday. Beautifully packaged and secure, and so pleased that I remembered there was someone who sold oddments of China and then finding that they had 1 plate left (like we had broken) from a tea set my mother gave me.
October 7, 2025
Unprompted review
Reply from MrPottery
Hello again. Thank you for taking the time to write us such a great 5* review and feedback. Please do not hesitate to get in touch if we can help your find any further replacement plates. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Robert. Thank you for your 5* review and kind feedback. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Everything went great from ordering…
Everything went great from ordering paying quick delivery all packaged to the highest standard. In fact perfect all round .
September 26, 2025
Reply from MrPottery
Hello Kath. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Excellent replacement products
September 24, 2025
Reply from MrPottery
Hello again. Thank you so much for your 5* review. That's very kind. Please get in touch so we can help again. Best regards, The MrPottery Team.
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Excellent service
Easy to find the plates I wanted. Reasonable price and quick delivery. Plates were very safely wrapped so arrived in perfect condition.
September 6, 2025
Reply from MrPottery
Hello Janet. Thank you for your 5* review and kind feedback. Please do not hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
Easy to order
Easy to order. Good communication from the company. Item arrived as expected, well packaged and the item is in excellent condition.
September 8, 2025
Reply from MrPottery
Hello Mr Whitehead. Thank you for your 5* review and your kind feedback. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Easy website to use and quick and…
Easy website to use and quick and efficient delivery.
September 5, 2025
Reply from MrPottery
Hello Branda. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello again. Thank you so much for your 5* review and feedback. Please let us know if we can help again. Best regards, The MrPottery Team.
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Straightforward ordering process
Straightforward ordering process, items exactly as shown and prompt delivery.
September 3, 2025
Reply from MrPottery
Hello again. Thank you so much for your 5* review. Please do not hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello again. Thank you so much for your 5* review. Please let us know if we can help again in the future. Best regards, The MrPottery Team.
The quality of the item as I expected…
The quality of the item as I expected the only negative problem was the wrong postcode
September 1, 2025
Reply from MrPottery
Hello Yvonne. Thank you for your positive review. Regarding your note re the postcode, the system is entirely automated so the postcode used is the one provided to us at the time of the order. You can confirm this by checking your order confirmation email. Please let us know if we can help further. Best regards, The MrPottery Team.
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