This is my second review thanking Mr Pottery. I very stupidly did not check the postcode on my order which l think FB somehow changed. This resulted in my order not being delivered. I spoke to Mike an... See more
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Review summary
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Excellent company to deal with. My latest order has arrived. On time, the cereal bowls are in brilliant condition, well packed as always . Thankyou Mike your service is without fault xxx
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I chose Mr Pottery because I liked how the items were graded with what sounded like an honest explanation. This was enhanced by the option of returning and I was prepared to pay more for these featur... See more
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From order to delivery4 days, ordered on a Friday and delivered on Tuesday. Beautifully packaged and secure, and so pleased that I remembered there was someone who sold oddments of China and then find... See more
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Company details
Written by the company
We are one of the UK's leading china matching and replacement services for discontinued tableware, in china, pottery and stoneware. We deal in all makes of retired china and are specialists in Denby Pottery, Hornsea, Johnson Brothers, Poole Pottery and Royal Doulton of which we carry large stocks. If your tableware has been discontinued, then we can help to find replacements for you. We charge NO SEARCH FEE and NO REGISTRATION FEE. We ship worldwide and are often complimented on our environmentally friendly packaging and speed of shipping, ensuring no breakages door to door, whether you are next door to us in Dorset, UK or thousands of miles away in Abu Dhabi, UAE. So whether you are seeking replacement tea cups for your Adams tea set or dinner plates for your Wedgwood dinner service, check out our website to see if we have your missing pieces in stock, and if we don't, simply register to be notified when we do! We look forward to helping you complete your tableware collection.
Contact info
34 Coventry Close, BH213UP, Wimborne, United Kingdom
- 0800 772 3428
- emailus@mrpottery.co.uk
- mrpottery.co.uk
4.9
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Items arrived in excellent condition.
Items arrived in excellent condition.
Great value for a hard to find item.
July 12, 2025
Reply from MrPottery
Hello Matt. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
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Order fulfilled no problems!
Condition of items - excellent as stated there were no problems everything was spot on
July 11, 2025
Reply from MrPottery
Hello Teresa. Thank you so much for your 5* review. That's very kind. Please do let us know if we can help again in the future. Best regards, The MrPottery Team.
Time and attention
I was very impressed with the time and attention I received in making sure that the Poole Pottery cup that I was buying was the exact colour to complete my set. I would definitely look to buy from MrPottery again. Many thanks
July 9, 2025
Reply from MrPottery
Hello Hilary. Thank you for your 5* review and kind feedback. That's great to hear. Please get in touch if we can help you find any more replacement Poole Pottery. Best regards, The MrPottery Team.
Just what I wanted
July 10, 2025
Reply from MrPottery
Hello Peter. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Berna. Thank you so much for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
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The products were excellent but…
The products were excellent but despatch from your premises was slow by today's standards resulting in slow delivery time.
July 1, 2025
Reply from MrPottery
Hello again. Thank you for your review and again for your order. We are sorry that you feel your delivery was slow. On checking the history I can see that it arrived within 6 working days including 2 days in transit. We are a small family business, not Amazon, and make no secret of that. For full details of our delivery options and estimated processing time please see: -
https://mrpottery.co.uk/pages/delivery-information
Please let us know if we can help again in. the future.
Best regards, The MrPottery Team.
Fantastic and such rapid service
Fantastic and such rapid service, beautiful item, packed superbly so not to get damaged
June 7, 2025
Reply from MrPottery
Hello Nick. Thank you very much for your 5* review and kind feedback. Do get in touch if we can help again. Best regards, The MrPottery Team.
Efficient service & delivery
June 10, 2025
Reply from MrPottery
Hello Dianne. Thank you for your 5* review for our discontinued china store. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Wedgewood Hathaway Tureen Lid
Excellent,helpful communication. Beautiful Hathaway Tureen Lid. Super packaging, postage and fast delivery.
Delighted. 5*
June 9, 2025
Reply from MrPottery
Hello. Thank you so much for your 5* review. We are delighted you were able to source your replacement Wedgwood lid with MrPottery. Please get in touch if we can help again. Best regards, The MrPottery Team.
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Easy to use web site.
I have used MR POTTERY before,have always been satisfied with there service,easy to use web site that’s great for me as I’m 80 in a few months,the easier the better.thank you.
June 9, 2025
Reply from MrPottery
Hello again. Thank you so much for your 5* review and continued business. We really appreciate both. Please get in touch if we can help again. Best regards, The MrPottery Team.
The coffee cup I ordered came well…
The coffee cup I ordered came well wrapped and was delivered safely
June 9, 2025
Reply from MrPottery
Hello Karen. Thank you for your 5* review. That's really kind. Please let us know if we can help again in the future. Best regards The MrPottery Team.
Reply from MrPottery
Hello Tony. Thank you very much for your 5* review. That's very kind. Do let us know if we can help again. Best regards, The MrPottery Team.
Arrived on time and beautifully…Tea cups
Arrived on time and beautifully wrapped.
Would use again.
June 10, 2025
Reply from MrPottery
Hello again. Thank you very much for your 5* review. We really appreciate it. Please get in touch if we can help again. Best regards, The MrPottery Team.
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Excellent service
Ordered a dining plate to replace a broken one. The plate was exactly as described and arrived really quickly. Would definitely order from Mr Pottery again.
May 26, 2025
Reply from MrPottery
Hello again. Thank you so much for your 5* review. We are delighted you found your replacement plate with MrPottery. Please reach out if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Abigail. Thank you very much for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Very friendly and useful advice for all…
Very friendly and useful advice for all your vintage pottery needs!
May 28, 2025
Reply from MrPottery
Hello again. Thank you very much for your 5* review. That's very kind. Please let us know if we can help again. Best regards, The MrPottery Team.
Despatched quickly
Despatched quickly. Wrapped very carefully and received safely.
The item was as described, maybe even better than described .
May 8, 2025
Reply from MrPottery
Hello Deborah. Thank you for your 5* review. That's really very kind. Please do get in touch if we can help again. Best regards, The MrPottery Team.
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MrPottery is always my first Port of Call!
I am a returning customer, and I ordered items from MrPottery last year. Their grading of their items for sale are accurate, authentic and reassuring, and at great value for money!
Packaging and delivery are also excellent, within a couple of days!
Their website gives me the wonderful opportunity to own beautiful pieces of discontinued stoneware or fine China at incredibly reasonable prices, from the finest pottery companies in the world, many now sadly long gone!
So, in a sense, I am owning beautiful pieces of history, made possible by MrPottery! Thank you!
May 24, 2025
Reply from MrPottery
Thank you so much for your wonderful review and continued business. Please do let us know if we can help again. Best regards, The MrPottery Team.
A very efficient service and I am…
A very efficient service and I am delighted with my purchase,
May 18, 2025
Reply from MrPottery
Hello Anne. Thank you so much for your 5* review. That's very kind. Please do let us know if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Ann. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
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