MrPrice Reviews 

224
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

⚠️ Even though they have the best prices, at Ballincollig store shelves Prices often do not match what you are charged at the till, with most items ringing up higher than displayed. If you notice and... See more

Company replied

Rated 5 out of 5 stars

I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request an... See more

Rated 1 out of 5 stars

Enniscorthy co Wexford store 15/4/2026 Absolute circus, about 10 staff walking around, queues at the till, 1 staff member trying to serve 10 customers and trying to contact other staff members to... See more

Company replied

Rated 5 out of 5 stars

Called into mr price in newcastle west co.limerick and we all know the great quality anr variety that is there but what impressed me most was a staff member there called Jamie was on tills when I cal... See more

Company details

  1. Discount Store

Written by the company

Ireland’s Largest Discount Store Chain. 100’s of new branded bargains hitting stores weekly!


Contact info

3.4

Average

TrustScore 3.5 out of 5

224 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(224)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the shops and online

Love the shops and so so handy you can buy online now as well! The best for face masks also lately and all the goodies too.

January 23, 2022
Unprompted review
Rated 1 out of 5 stars

Rule staff Ferrybank waterford store

Met the rudest shop assistant ever in Mr price in Ferrybank, Waterford today. I asked if my 6 year old daughter could use the bathroom as she was bursting and the toilet was blocked in barbers next door where my son was getting his hair cut
. Her words were "no not allowed" and immediately turned her back. There is not another unit open in the retail park my daughter had to pee beside a hedge with me hiding her as best I could.. I know there are rules but surely there can be allowances made it was just rude and cruel to young child.

January 22, 2022
Unprompted review
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Rated 3 out of 5 stars

Having picked up items off the shelf at…

Having picked up items off the shelf at a price , only to find that the price is more expensive when I went to pay, said to the staff member that they are suppose to sell the item for the marked price only to be told that the price on the computer is the correct price, needless to say I told them they can keep it . This has happened a few times in the same store

December 5, 2021
Unprompted review
Rated 1 out of 5 stars

Missing items from delivery.

Bought items online, delivery came missing four things. Customer service number is never answered and voicemail is always full so no luck there. Emailed and was told it would be fixed and it was not at all. Now I’m being ignored. Left a comment on social media(Instagram) explaining the issue and to ask for someone to help and the comment was deleted. It was a good opportunity for them to simply resolve their mistake and instead they just ignored me. Such a shame as they have great products but the customer service online is dreadful. I’m at a loss now, luckily not a large amount of money but will put me off ordering again as I had issues with a previous online order(which to be fair was corrected) but as a result I feel it was not a one off unlucky incident. I will be letting my friends and family know not to use online as a result of this as there appears to be no comeback when you are left short items. The fact it happened to me I am sure it has happened to other customers so it is a case of buyer beware.

November 23, 2021
Unprompted review
Rated 1 out of 5 stars

I will never shop at ANY Mr price ever…

I will never shop at ANY Mr price ever again, in Athy I got caught out with wrong pricing. Two days later I had to go in with my daughter in Naas, I bought a few items and picked up 2 among us blind bags priced at 1.49, I didn't notice the price as I had bought a few bits, when I got home I was about to throw the receipt in the bin, and did a quick check, I was charged 3.99 each for the toys, I have noticed this happening over the years, I should have paid more attention, but why does this keep happening in this store. They can't all be mistakes, why are they misleading people?

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

Had to get ballons blown up for a…

Had to get ballons blown up for a conformation at the last minute the girls at Mr Price Laytown Misha and Lizzy blew up the balloons while maire and another member of the team dealt with customer traffic. Customer sevice to a tee a great team

September 3, 2021
Unprompted review
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Rated 5 out of 5 stars

Mr Price Palmerstown

I visited the Mr Price store in Palmerstown on Tuesday with the intention to return items I no longer needed but without a receipt I wasn't hopeful, when speaking to staff they could not have been more helpful with my request and got the manager Mark down to deal with my request Mark was very polite and helpful and my request was dealt with with a smile, thank you to all the staff in Mr Price Palmerstown will definitely be calling again. 😃

September 2, 2021
Unprompted review
Rated 1 out of 5 stars

From a customer service prospective Me…

From a customer service prospective Mr price at ClareHall fails at all levels! Staff are rude, shp display messy, products prices misleading and inaccurate. Eg. I purchased some cat litter that showed offer price of 2.99, when i went to the till i was charged 4.99 per pack. When said it was on offer at lower price. The lady at till said: it must have been the wrong pice! Do yous not wanted now?? No apology given. What happend to stores having to honor prices shown?? Very disappointed experience

February 21, 2021
Unprompted review
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Rated 5 out of 5 stars

Great Customer Experience

Good Day

I visited the Protea Glen Mall store on the 11/09/2020.
The store is quite small compared to other branches, however I had an amazing point of sale experience.

I went into the store looking for just one item and managed to get 3 beautiful items at almost next to nothing, this all happened because of the bubbly,helpful self made Andiswa who assisted me at the till by up selling some of the items that were on special that I had missed because they were not marked..

It was really amazing to pick a few more items at no extra cost to my pocket or budget.

She is really amazing and her positive energy and spirit made me enjoy shopping at this store - and will definitely go back for more shopping.

We need more of her caliber in the retail industry.Great personality and great customer service.

Keep smiling Andiswa and Keep shinning..wishing you all the best of everything in your career path.

Thanks

September 28, 2020
Unprompted review

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