Got my first box and I am very pleased with the detailed instructions (with pictures in a booklet), video support, patterns, and fabrics provided. The patterns are for useful items. In addition, the “... See more
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Review summary
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Based on these reviews
Shipper had thrown my package out of their car into our gravel driveway instead of getting out of the car and placing it by the house. I let Mrs Quilt know and they responded right away and are looki... See more
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I personally do not quilt, but my mother in law does, and she's getting up there in age. I was looking for something that would engage her and keep her busy doing something she likes. I ordered a sub... See more
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I did not find the package as expected and my surveillance video did not show a delivery. I quickly emailed to report it. They were concerned and continued to stay with me til I got the package. It h... See more
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Company details
Written by the company
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Contact info
Netherlands
- support@mrsquilty.com
- mrsquilty.com
4.5
Excellent
533 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was confused
I was confused, reached out and received a response back in less than 2 minutes. It seemed I barely hit send and got an answer. Awesome customer service team.
April 16, 2025
Unprompted review
Reply from Mrs. Quilty
Hello Deborah! Wow, we love hearing that! 😄
We do our best to respond as quickly and helpfully as possible, so it’s great to know it made a difference.
Thanks for being part of the Mrs. Quilty community!
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Fabulous customer service
Fabulous customer service- I had a question about delivery and it was answered so quickly and helpfully. Excellent communication- all adding to a great experience of Mrs Quilty 🙌
April 15, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Joy! Thanks so much for the kind words and awesome review! ✨
We’re thrilled to hear that our support team made your experience even better.
Can’t wait to keep creating with you!
I love receiving the monthly boxes
I love receiving the monthly boxes. I have been using them to teach my girls how to sew and even learn new techniques myself. If I have had any problems with a box missing or items, the team at Mrs. Quilty have been great in fixing anything that has come up. They are very quick at responding to my texts or emails.
April 15, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Devin! This makes us so happy to read! 💕
Teaching your girls to sew using our boxes is exactly the kind of joy we hope to inspire.
We’re also glad our team has been able to support you when needed—thank you for sharing your experience!
I have not spoken to anyone but I…
I have not spoken to anyone but I received an email regarding my request.
April 14, 2025
Unprompted review
Reply from Mrs. Quilty
Hello, Linda! Thank you for the feedback!
We’re glad our team was able to provide the help you needed via email.
If you ever have any questions or want to chat more in-depth, we’re always here and happy to help!
Great customer service
Great customer service. My questions were answered just a few minutes after I emailed them.
April 14, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Donna! Thanks a ton for taking the time to share this! 💌
We’re so happy to hear that our quick response made your experience a smooth one.
Don’t hesitate to reach out anytime!
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Excellent and rapid response
Excellent and rapid response to question
April 14, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Deborah! We really appreciate the kind words! ⚡
Quick, helpful support is one of our top priorities, and it’s great to know that came through in your experience.
Happy quilting!
New subscriber
Just ordered my 1st box and got pdf free downloads. Had problems when I could not get more than 1 item to print and the gals were very promt and sent a link right away. Think I'm going to love working with them- can't wait for my 1st box!
April 12, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Deborah! We're so happy to welcome you to the Mrs. Quilty family! 💕
Sorry to hear about the initial hiccup, but we’re thrilled our team was able to help quickly.
Your first box is on its way, and we can’t wait for you to dive into all the fun it holds! 🧵✨
When I received my Mrs Quilt box
When I received my Mrs Quilt box, it was like getting a present every month. I get excited and the fabric is beautiful, I can’t wait to make one of the projects.
The project instructions look understandable. I can’t wait to see the next box. Happy sewing!
March 19, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Pat! This is exactly the feeling we hope to create—thank you so much for sharing! 🎁✨
We’re so glad you’re enjoying the beautiful fabrics and easy-to-follow instructions.
Happy sewing to you too—we can’t wait to send your next surprise!
Fast response on help needed
Brand new quilter here. I ordered my first box and dove right in! Materials are well high quality and direction booklet with video tutorials available using a QR code makes it so so easy. I got hung up on one slot of the directions so thought I’d try to email my question to the customer service person-a response in 24 hours would have been great but I received an answer within an hour on a Sunday evening! I was shocked and pleasantly surprised. Thank Mrs Quilty-you’re never gonna get rid of me!
April 13, 2025
Unprompted review
Reply from Mrs. Quilty
Hey Hey, Anne! This absolutely made our day! 😊
Welcome to the world of quilting—we’re so happy to be part of your journey.
It’s wonderful to hear the tutorials and materials are helping you feel confident.
And we’ll be here cheering you on every stitch of the way (even on Sundays)! 🧵💛
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Fantastic Customer service
Customer Service, Lauren, is quick to respond to my emails. She's very thorough. Her smiling personality shines through in her replies.
Thank you Lauren!
She is fantastic!
April 13, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Cherri! We’re so lucky to have Lauren on our team—thank you for the sweet shoutout! 🌟
She puts her heart into every message and will be thrilled to hear this. We’ll make sure your kind words reach her.
Happy stitching!
Amazing hobby subscription!!
These boxes are great. They have taught me how to quilt, and are exciting every time. The fabrics are always very nice, and the wide variety of projects keeps the creativity flowing. Customer service is also amazing, very quick to respond. Only issue I had was I could not find my free patterns in my email, customer service sent them instantly. Thank you for providing this service :)
April 12, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Max! We’re so happy to hear how much you’ve enjoyed your quilting journey with us! 💛
It means the world to know our boxes are helping spark your creativity — and that our team could quickly sort out the issue with your free patterns.
Thanks for your kind words and for letting us be a part of your crafting time!
When I have a question
When I have a question, it is replied to right away.
I like that I can watch videos and also the instructions are very straightforward.
April 11, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Ruth! Thank you so much for your review! 😊
We're thrilled to hear our team has been helpful when you’ve had questions, and that the instructions and videos are making your experience easy and enjoyable.
Happy quilting — we can't wait to see what you make next!
Great experience
Great experience with Mrs. Quilty. I joined first subscription and received one box. Unfortunately I need to have surgery and will be unable to sew for up to about six months. Their customer service department is excellent and suggested that I could either skip my deliveries or cancel my subscription and renew at a later time, which is what I’ve chosen to do. I will definitely be back. Thank you for the understanding and the wonderful service.
April 7, 2025
Unprompted review
Reply from Mrs. Quilty
Hello! Thank you so much for your thoughtful words — we're sending you all our best wishes for a smooth recovery. 💐
We're really glad we could offer a solution that worked for you, and we’ll be here whenever you're ready to pick up your quilting projects again.
Take care, and see you soon! 🧵💕
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Excellent experience
This is my first experience using the Mrs Quilty sub box and I have to say I'm impressed. The quality of the quilt fabric is excellent and the customer service is 100% very polite and friendly. I would definitely recommend Mrs Quilty to all my friends and already have told a few.
April 11, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Demi! Thank you so much for this lovely review! 🧵💛
We’re absolutely delighted to hear that your first experience with the Mrs. Quilty box impressed you! High-quality fabric and warm, helpful service are exactly what we aim for, and it means the world to know we hit the mark.
We truly appreciate you recommending us to your friends—there’s no better compliment! We can’t wait to keep inspiring your creativity month after month 💌🧷
Fantastic customer service in helping…
Fantastic customer service in helping to resolve an issue from my end with a mix up in email addresses. The team was friendly and u stands g even though I was a little snippy with frustration. The box contents are of high quality and enjoyable to receive. Just can’t keep up with the pace of the boxes. I was offered alternatives!!
Janet
April 10, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Janet! Thank you so much for sharing your experience with us! 💬
We completely understand how frustrating those moments can be, and we’re really glad our team was able to help and offer you some flexibility.
Your honesty and kindness mean a lot—and we’re so happy you’re enjoying the boxes.
You’re always welcome here at your own pace! 🎁🧡
Mrs Quilty Motivates
Mrs. Quilty is motivating me to challenge myself and I am learning so much. I'm very excited to see new projects take shape and imagine how I can add my own touches. Having a computer and printer are not required but do enable me to enjoy all the extra patterns and tutorials that are available. I love to work on the projects along with the tutorials as I'm a beginner in the quilting world!
April 9, 2025
Unprompted review
Reply from Mrs. Quilty
Hello Kathleen! This makes us so happy to read! 💫
We’re honored to be a part of your quilting journey and love that the projects are sparking your creativity. Every touch you add makes it even more special.
Keep learning, exploring, and enjoying the process—we’re cheering you on every step of the way! 🪡💛
Reply from Mrs. Quilty
Hey Lana! Short and sweet—thank you! 😊
We really appreciate your support and are so glad to have you as part of the Mrs. Quilty family. 🧵💕
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Fantastic support Team and Great products
The Mrs Quilty team are fantastic whenever I have had a problrm they have helped me a gret deal.zTheir support is fantastic and quick.The boxes are full of wonerful things projects and step by step instructions and the material is fantastic quality plus you get a surprise gift with each box.Give them a try you won't be disappointed.
April 9, 2025
Unprompted review
Reply from Mrs. Quilty
Hello Vicki! Thank you for this wonderful review! 🌟
We’re thrilled to know you’ve felt supported by our team and that the boxes have been a source of joy and creativity.
It’s always our goal to deliver both quality and inspiration—plus a little surprise to make you smile! 💝
I look forward to the Mrs Quilty boxes…
I look forward to the Mrs Quilty boxes every month. Such a great company with great customer service.
April 9, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Lisa! Thank you so much! 💖
We’re so happy to hear how much you enjoy the monthly boxes—it truly means a lot to us.
Your kind words about our customer service made our day!
We look forward to continuing this creative journey with you. ✂️📦
The customer service is top notch
The customer service is top notch! Quick positive responses!
April 5, 2025
Unprompted review
Reply from Mrs. Quilty
Hey KD! Thank you so much for the kind words! 💕 We’re thrilled to hear that you had a positive experience with our team—quick, kind, and helpful service is exactly what we aim for.
Can’t wait to send more quilting joy your way! 🧵✨
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