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Rated 1 out of 5 stars

Claims both my iPad and Microsoft surface never arrived. Given they were sent on different days from different post offices, the chances of both being lost by Australia post seems vanishingly small.... See more

Rated 1 out of 5 stars

Thought I was going to get $20. But no. Didn't have an apple battery but a better working 3rd party battery. Plus other problems. Offered $5. Tutez needed more categories about condition. Saying lapto... See more

Company replied

Rated 5 out of 5 stars

The whole process of selling my damaged Macbook Air with Tutez was simple, efficient and reliable. You apply online and are given a quote, then receive an email with clear instructions, send off y... See more

Rated 5 out of 5 stars

I sold an iMac to Tutez and was very happy with the process. The price paid was what I had originally been quoted and was promptly paid once I provided ID. I was particularly happy that Tutez... See more

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Computer Store
  3. Electronics Store
  4. Used Computer Store

Written by the company

Sell and recycle your devices at Tutez Australia. We offer Australia's fastest (Payment in 8 Business Hours of receiving it) and safest way to sell your Used or Broken Devices. Check your device value with our instant valuation through our website now.


Contact info

3.1

Average

TrustScore 3 out of 5

139 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Claims both my iPad and Microsoft…

Claims both my iPad and Microsoft surface never arrived. Given they were sent on different days from different post offices, the chances of both being lost by Australia post seems vanishingly small. I think this must be a scam - best avoided.

December 1, 2025
Unprompted review
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Rated 1 out of 5 stars

I would not deal with them

Send them the device and not happy with their revised offer. They promised to return the devices, but 11 days later still no sign of my device or notification of the return dispatched… will not deal with them again for sure. Will wait another week before complaining to consumer affair.

July 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service!

Great service!! Didn’t know if they were legit but they are totally legit. They answered all my questions with professionalism. I got a good result in the end.

March 18, 2024
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Rated 5 out of 5 stars

Trustworthy buyer

The whole process of selling my damaged Macbook Air with Tutez was simple, efficient and reliable. You apply online and are given a quote, then receive an email with clear instructions, send off your device postage paid, Mr Tutez then replies with final quote, and the money is transferred into your bank account pronto. Easy peasy!

My Macbook Air was an M1 model but the screen was damaged dreadfully, I was amazed that he gave $150 for what seemed to be a worthless computer.

I 100% recommend Tutez Australia.

March 10, 2024
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Rated 5 out of 5 stars

Great experience

Super clear instructions from the Tutez and really easy process to sell my 10 year old laptop. If I have anything to sell in the future I’ll definitely be back!

September 12, 2023
Rated 5 out of 5 stars

Perfectly simple

Perfectly simple

Sold a MacBook Pro was affected by liquid damage. But MrTurez was happy to take it off my hands as it still as some value. Seamlessly communication and quick payment.

I was a little nervous, but it was so simple to deal with MrTurtez.

September 5, 2023
Rated 5 out of 5 stars

Fast response, fair assessment, efficient payment.

My experience dealing with Mr. Tutez Australia was great. Their quick response time showed their dedication to customer service, ensuring that my inquiries were promptly addressed. The fair assessment they offered demonstrated their commitment to transparency and honesty, making me feel confident in their expertise. What truly impressed me was their efficient payment process, which made the entire transaction hassle-free. I would recommend Mr. Tutez Australia for their professionalism and effectiveness in delivering top-notch service.

August 29, 2023
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Rated 4 out of 5 stars

Having submitted the facts about my…

Having submitted the facts about my MacBook Air to Tutez online and receiving an estimated quote immediately - a very efficient introduction to the organisation. Dropping my machine off at the location in Melbourne was also effectively handled, with a response the following business day that the assessment was approved and the money deposited into my account a few hours later. A positive experience.

July 9, 2023
Rated 5 out of 5 stars

Prompt and professional service

I sold an iMac to Tutez and was very happy with the process.

The price paid was what I had originally been quoted and was promptly paid once I provided ID.

I was particularly happy that Tutez provided a post paid option, even for a large item like the iMac, and that my concerns about providing photo ID by email we’re promptly addressed with suggestions for how to verify my identity more securely.

Would definitely use Tutez again if I have something else to sell.

April 21, 2023

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