Msheep Reviews 

17
•
TrustScore 2.5 out of 5

2.5

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Company details

  1. Department Store

Written by the company

We are committed to honest pricing and will never cheat our customers. The support of every consumer is the driving force for us to move forward. We put innovation first and strive to provide our customers with an excellent shopping experience.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

17 reviews

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1-star

No recent history of asking for reviews

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2.5

All reviews

(17)

1 review in the last 12 months

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Rated 1 out of 5 stars

The worst customer service I’ve ever…

The worst customer service I’ve ever experienced. I bought a leather, allegedly, coat Took about three weeks.
The size ran very small and the quality was inferior.

When I contacted the company to return it, they said I had to return it to China, although it was mailed from Jamaica, New York. The coat was $90 and it would cost $50 to mail it back to China!

I would not deal with these people again. My mistake, lesson learned!

January 26, 2026
Unprompted review
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Rated 1 out of 5 stars

WORST EXPERIENCE EVER! RUN FAR AWAY FROM THIS COMPANY!

This is the absolute worst customer service experience I have ever had in my entire life! Their website clearly says if you are not 100% satisfied to contact them, I did this and the only thing they did was tell me to give them a positive comment review and then they would refund my money, but ONLY if I gave them a five-star review would they refund my money. That is manipulation coercion and just plain horrible customer service and I will not stand for this! They tried to manipulate and bribe me to give them a positive review to get my money back for a product that did not work for me, such a crock & a total waste of money and time. I will absolutely never use this company again ever and I am not done, I'm going to make this as public as humanly possible, manipulation and bribing techniques. Do yourself a favor and run as far away from this company as you possibly can, unless you just like throwing your money away and being ignored!

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

Awful, awful jeans

The most overpriced, poorest quality and worst fit pair of jeans I've ever seen in my life, the ads are a total lie and do not show their actual product whatsoever. Extremely disappointed, avoid avoid avoid

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

U said u had sent new instructions

U said u had sent new instructions. That was a joke as u took a photo of the original instuctions that were of very small print & sent those, so it was just the same all over again...very very poor

September 28, 2024
Unprompted review
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Reply from Msheep

Hello, our instructions are already very standard, please understand, we will also send it according to your requirements

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Rated 4 out of 5 stars

I ordered a product that interested me…

I ordered a product that interested me on Pinterest web and I ordered the product that did not come to my home. So I contacted customer service and explained my case. The person who understood that I had not received my order did everything necessary to help me send another order because I had not received my product. Today after a few weeks I received my package at home. Thank you for their help and patience.

August 25, 2024
Unprompted review
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Reply from Msheep

Hello, thank you for your recognition. If you have any questions, you can consult me ​​at any time. I will serve you wholeheartedly and answer your questions. You are welcome to come to our store to buy products at any time. I wish you a happy life

Rated 1 out of 5 stars

Indescribably total ripoff

Massively disappointing, and likely to end my purchasing from (MSheep, and Temu if they are a branch of Temu.) This is the biggest misrepresentation that has ever caught me out. The received product (cable knit jersey) is a massive departure from what is represented and an absolute testimony to the talents of a very skilled photographer.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered an item...it never came...I…

I ordered an item...it never came...I ordered another one--which I tried to cancel..it came so I had two orders. tried to return one but they said it was to expensive... TERRIBLE customer service

April 4, 2024
Unprompted review
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Reply from Msheep

Dear customers
Hello, you can provide me with your information and I will solve this problem for you

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Rated 1 out of 5 stars

Very very disapointed

Ordered a pleated waist dress and it looks nothing like the one on the picture on the website. Cheap looking with cheap plastic details on shoulder straps. It says on the website that it is made from high quality materials, well the material is 100% polyester, cheap and shiny. It looks more like a night gown than a dress.

April 10, 2024
Unprompted review
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Reply from Msheep

Dear customers
We are sorry to hear that you are not satisfied. We take your satisfaction seriously and want to resolve your issues and make you satisfied with our products or services. Please tell us what aspects of our service you are dissatisfied with and we will try our best to provide you with a solution to ensure your issue is properly handled. We sincerely hope that you give us an opportunity to improve your experience and ensure that you are satisfied with our service.

Rated 5 out of 5 stars

Fantastic

Fantastic, I am so impressed with the clothing I purchased! Without a doubt the best online shopping experience!

December 6, 2023
Msheep logo

Reply from Msheep

Our goal is to provide high-quality products and excellent customer service, so your satisfaction means a lot to us and we look forward to serving you again in the future!

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