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Company details

  1. Video Game Store
  2. Cell Phone Store
  3. Computer Store

Written by the company

Nous sommes un magasin de jeux vidéo, d'informatique et de téléphonie mobile à proximité du centre-ville de Strasbourg. Suivez-nous sur nos réseaux sociaux : Instagram : @mshop_fr TikTok : mshop_fr Facebook : MSHOP Strasbourg


Contact info

4.9

Excellent

TrustScore 5 out of 5

583 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed with bad qualities

Im very disappointed ordered my daughter the Breathing Koala with Soothing Music & Lights received it in December, they neck has a hole where there has been no stitching there. Im not happy at all . This helps her to sleep. We got this under NDIS to ... I want a replacement

January 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer service

I’m only going to comment on customer service because it’s so important have been on other websites and can’t get hold of anyone - thank you Jason for being on the ball and replying so quickly to all my messages.

September 9, 2024
Unprompted review
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Rated 1 out of 5 stars

I ordered months ago

I ordered months ago. Delivery said it was received. It did not. Sent an email and thought it was all sorted out. They said they reshipped it. Said it was delivered.
Still waiting for refund months later.

Never again will I order on line!
Disgusting customer service. How long does it take to do a refund. Push a button!

July 21, 2023
Unprompted review
MSHOP logo

Reply from MSHOP

Hello,
It seems that there is an error, we never received an order in your name.
Sincerely,
the MSHOP team

Rated 5 out of 5 stars

Parfait !!!!

November 14, 2023
Unprompted review
MSHOP logo

Reply from MSHOP

Bonjour , toute l'équipe vous remercie pour votre commentaire !

Rated 5 out of 5 stars

Excellente prestation de la part sa…

Excellente prestation de la part sa Mshop ! Personnel très sympathique !
Merci à eux

October 5, 2023
Unprompted review
MSHOP logo

Reply from MSHOP

Bonjour , c'est formidable d'entendre que vous avez été satisfait de votre expérience avec MSHOP ! Nous sommes ravis d'avoir pu vous offrir un service sympathique et de qualité. Merci beaucoup pour vos aimables mots de reconnaissance !
Bonne journée 😊👍

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Rated 4 out of 5 stars

Je bien recue ma ps5 apre 3 jour je…

Je bien recue ma ps5 apre 3 jour je suie on corse bastia , je raccomande mshop 100% dommage care le prix ette come ca ma je recue en jue avec !! If you want ps5 this days you need payed little much more , but I got it finally!!! And thank you mshop

May 11, 2022
Unprompted review
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